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Herdwick Group Reviews

4.9 Rating 1,515 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,515 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
Prefect easy to contact, well informed
Helpful Report
Posted 9 months ago
Everything ran smoothly for our break emails and telephone calls very friendly and helpful
Helpful Report
Posted 9 months ago
Herdwick staff stayed in touch from the day we booked our accommodation to the day we arrived. They gave us all the information we needed to enjoy our stay.
Helpful Report
Posted 10 months ago
Fast efficient booking system and info
Helpful Report
Posted 10 months ago
Last minute booking, so had to call to secure the property. Friendly and professional service. Pleasure to deal with your company.
Helpful Report
Posted 10 months ago
Staff were ever so helpful on the phone with all queries and very quick to contact the owners about little questions that we had. Assistance very much appreciated.
Helpful Report
Posted 10 months ago
Good comms via email and a courtesey call before departure was appreciated
Helpful Report
Posted 10 months ago
Very clear and detailed instructions received.
Helpful Report
Posted 10 months ago
Good communication and contract laid out well.
Helpful Report
Posted 10 months ago
Timely information about the stay and the booking. Stay went smoothly.
Helpful Report
Posted 10 months ago
Maria was extremely helpful with me during me and my husbands stay in one of the cottages. Maria responded immediately to an issue we had and resolved it with the owner to assist our stay. I would recommend Herdwick as a very responsible organisation on this basis.
Helpful Report
Posted 10 months ago
The staff at herdwick go above and beyond To help make your stay great thankyou
Helpful Report
Posted 10 months ago
Excellent prompt and efficient service pre during and post booking
Helpful Report
Posted 10 months ago
Excellent service.
Helpful Report
Posted 10 months ago
Great communication, lovely and helpful staff and superb properties.
Helpful Report
Posted 10 months ago
Easy and pleasant to deal with . Happy to answer any queries and were able to assist with extra requests
Helpful Report
Posted 10 months ago
Excellent customer service, very clear communication via email, and also a welcoming phone call once we arrived.
Helpful Report
Posted 10 months ago
Excellent service and communication
Helpful Report
Posted 10 months ago
Excellent communication.
Helpful Report
Posted 10 months ago
Staff rang the day before to confirm details with us and to give us directions etc. Had a couple of issues with the cottage we stayed in (things that were broken nothing major) and they were helpful when we rang to inform them.
Helpful Report
Posted 10 months ago
Herdwick Group is rated 4.9 based on 1,515 reviews