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Herdwick Group Reviews

4.9 Rating 1,508 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,508 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
1st time using Herdwick Cottages and we are already looking at booking again with them, courtesy call day or two before to check in with us and make sure we were ok with everything, booking online was so easy to do and the confirmation emails put our mind at rest that we was safe with our booking.
Helpful Report
Posted 1 week ago
Very good communication before and during the stay and the house was lovely.
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Posted 1 week ago
Really fast, efficient and friendly service. You're ow the only agent that I book my lake district holidays with. Thank you
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Posted 1 week ago
Did not interact with Staff during out visit, the property was absolutely amazing
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Posted 1 week ago
Excellent communication
Helpful Report
Posted 1 week ago
Responsiveness was very quick right from starting our application. Once application accepted then communication and information concerning our stay was good and a nice touch came the day before our stay when we were phoned to check if all in order and if we had any questions. The accommodation was exactly as described.
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Posted 1 week ago
Efficient and professional service from Herdwick Cottages. Recommended and hope to use again.
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Posted 1 week ago
Booking process was straightforward and as good as some of its larger peers. In fact I prefer the more pragmatic approach, I’ll definitely will use them again. Had a great week in Armathwaite and the cottage exceeded expectations, thank you.
Helpful Report
Posted 2 weeks ago
Thank you so much for your fantastic feedback, Richard. Your feedback means a lot to us. Regards, Adam
Posted 1 week ago
I have no complaints on the service provided.
Helpful Report
Posted 2 weeks ago
There was a power outage in the area and we were kept well informed of when power would be restored
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Posted 2 weeks ago
Fantastic apartment ,everything you need ,everything catered for ,would def stay again
Helpful Report
Posted 2 weeks ago
We stayed at Laal Ewe. The staff have been amazing, confirming our stay with us and letting us know how's best to get to the place.
Helpful Report
Posted 2 weeks ago
A very good website helped find an ideal cottage easily. Good communication via email and a helpful phone call before travelling to ensure I knew where I was going and had received my welcome email which included all information.
Helpful Report
Posted 2 weeks ago
We loved our visit just alittle disappointed we didn't receive a welcome pack, there was also clothes behind the settee from previous visitors, the toaster wasn't clean either and the swing outside was broken. We didn't see any staff or owners as we would have liked to have BBQ but no one was about. We still did have a nice time thou.
Helpful Report
Posted 2 weeks ago
The owner gave us a great welcome and the cottage was as per the ‘brochure’. Well equipped and spacious it’s convenient to Kendal but in a quiet location. We’d love to return to it or another from Herdwick.
Helpful Report
Posted 2 weeks ago
Very helpful and responsive when I needed to add an extra night to my booking (because I had miscounted!)
Helpful Report
Posted 2 weeks ago
I thought the staff at Herdwick Cottages were very professional,friendly and helpful, especially Maria who facilitated an early arrival for us as we had already been staying near Keswick the previous week. Communication was very good, in particular when there was a power cut in the area, and I look forward to our visit at another of their cottages in September.
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Posted 2 weeks ago
Herdwick Cottages provided very clear communication about our stay with absolutely everything we would need to know. They responded quickly and were always very helpful. Thank you!
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Posted 2 weeks ago
Good communication. No problem at all.
Helpful Report
Posted 2 weeks ago
Friendly, efficient service with good communication throughout the process from booking to our stay
Helpful Report
Posted 2 weeks ago
Herdwick Group is rated 4.9 based on 1,508 reviews