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Herdwick Group Reviews

4.9 Rating 922 Reviews

99 %

of reviewers recommend Herdwick Group

Company Reviews

Product Reviews

4.9

Based on 922 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 12th April 2024

Herdwick Group 5 star review on 10th April 2024

Herdwick Group 5 star review on 6th April 2024

Herdwick Group 5 star review on 25th March 2024

Herdwick Group 5 star review on 23rd March 2024

Herdwick Group 5 star review on 23rd March 2024

Herdwick Group 5 star review on 14th March 2024

749

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Adam who has great knowledge of the local area. Very helpful for a Londoner. Friendly efficient service, will definitely be recommending to my friends and family.”

Posted 3 years ago

“Excellent service throughout giving me confidence to book again. Good choice of property”

Posted 1 month ago

“Whenever I have spoken directly to Herdwick Cottages - they have been extremely helpful in particular Adam & Marie. I will definitely use Herdwick Coorsges again in the near future.”

Posted 5 months ago

“Very helpful * provide good information * make it easy to book * straightforward & clear Highly recommend”

Posted 9 months ago

“Our accommodation at Garth Cottage Bowness-on-Windermere was amazing! So homely. We had a couple of issues, but all were sorted out really quickly. (Thank you Adam, you're a star!). We have stayed at this property before, so we new it was at a high standard. Can't wait to come again.”

Posted 1 year ago

“Phone call a few days before stay to ensure welcome email was recieved.”

Posted 1 month ago

“Second time using Herdwick cottages. Both occasions have been flawless. During this stay we did have a problem with our heating system but communication with Adam was first class. He even drove up from from Kendal well after operating hours on a Friday night to deliver two of his own heaters. Communication with him was great. Highly recommended and looking forward to using again.”

Posted 1 month ago

“I received a call from Adam before we were due to stay at Garth Cottage. He informed me of an incident that had happened during other tenants stay the week before ours. Adam updated me via telephone calls on a regular basis of the situation. This service was excellent and felt assured that the situation had been resolved. This is the first time I have booked through Herdwick Cottages and will do again and hopefully it will be for this year (2024).”

Posted 3 months ago

“The service from the staff at Herdwick cottages was brilliant. They helped us to find the perfect new years accommodation for our group which included a very young baby. We stopped at the Haven in Ambleside, it was a beautifully presented accommodation with plenty of space and decorated to a very high standard. Pubs and shops on our doorstep and stunning walks. We loved every minute.”

Posted 3 months ago

“The staff at Herdwick Cottages were a pleasure to deal with. I found them to be very pleasant, informative and polite when I had a couple of queries regarding our booking. I received a call 2 days prior to our stay, to confirm that I had received the necessary information relating to our accommodation. Excellent communication from a first-class company. Looking forward to making another booking for a short break in February.”

Posted 3 months ago

“Just the right amount of contact, confirmed booking etc, emails closer to the time with further details. Not bombarded with endless emails as some other companies do.”

Posted 3 months ago

“Friendly, helpful and great in answering my questions and communicating back to me quickly!”

Posted 3 months ago

“Very efficient and on time with all communication.”

Posted 3 months ago

“Very helpful staff clear instructions by email or telephone.”

Posted 3 months ago

“Our first time using Herdwick Cottages; they are professional and helpful, so would certainly recommend them to friends. The cottage was far superior than the photos show.”

Posted 5 months ago

“From start to finish of our booking your service has been great. 100% help with communications regarding our stay. We will be visiting the property again in the future. Thank you for a seamless service. High Brow Edge Farm House was a very beautiful home for us for the week. Fantastic location to visit all destinations around the lake District. Will be re-booking in the future.”

Posted 5 months ago

“Herdwick Cottages really know the meaning of customer service. Maria and Adam were very pleasant, and quick to respond to my queries. This is the third time I have booked through Herdwick and I shall continue to do so. This is an excellent company and I highly recommend.”

Posted 6 months ago

Thank you for your kind review, Maryan. We are pleased that you will continue to book through Herdwick Cottages, and we look forward to helping you with your next booking.

Posted 6 months ago

“Easy to navigate around the website and booking system. Good choice of areas to stay. would book through Herdwick cottages in the future.”

Posted 7 months ago

“Good timely communication from the team ahead to f our stay in one of the cottages. Nice to have courtesy call to make sure we’d had all the info through.”

Posted 7 months ago

“Swift and detailed replies on what to expect and how to get there. Really enjoyed our stay and would use Herdwick cottages again. Thank you!”

Posted 7 months ago

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Herdwick Group is rated 4.9 based on 922 reviews