Herdwick Group Reviews

Name: Herdwick Group
Address: Suite 5, The Mintworks, 124 Highgate, Kendal, Cumbria
Rating: 4.91

4.9 Rating 922 Reviews

99 %

of reviewers recommend Herdwick Group

4.9

Based on 922 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 12th April 2024

749

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just left cottage musty smell when arriving , broken toilet seats missing light shades also lights not working needing bulbs broken shower head couldnt move up or down , cigarette end at the back of chopping board dirty glasses needed to wash them all no dish wash tablets would have liked to have known this so we could have brought some no instructions to use washer dryer also no clothes dryer to dry clothes naturally washing line airer etc. one room two single beds pushed together floor badly scratched and damaged skirting boards table and chairs outside dirty flies stuck to the table. no seating in the back garden just l grass area. Hot tub temperature kept going to 39.4 really hot made us feel sick couldnt turn it down the temperature kept creeping back up next door neighbours had same issue. we saw a guy once drop tablets into hot tub quickest upkeep ever two headrests floating round the hot tub couldnt put them back on. When visiting other cottages robes were left for hot tub but not here i had to use my dressing gown it got soaked , also no special gifts on arrival last place we stayed left fresh bread butter cake pressecco nothing to welcome here but musty smell really disappointed unfortunately won't be going again 😞 visited june 11th to 15th 2021 bluebell cottage Hardwick cottages look beautiful this is down to the owners we may look at other cottages with them in the future”

Helpful Report

Posted 2 years ago

Herdwick Group is rated 4.9 based on 922 reviews