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Herdwick Cottages Reviews

4.9 Rating 1,783 Reviews
A
Happiness Grade
Read Herdwick Cottages Reviews

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages have a Customer Happiness Grade of A. Customers love their prices, customer service and refunds.

A-

Price - Excellent

88.89%
Industry Average
Info about cottage was prompt and helpful. However, the cottage itself would need some tlc and proper cleaning. The kitchen cupboards were dirty, there were cobwebs everywhere, virtually none of the doors could be closed properly and the door handle in the bathroom was broken. At this price point we would have expected much better. There was also no kitchen roll or dish washer tablets in the kitchen.
- Hendrik K
Easy to book at a very fair price . Very informative of the cottage . Even a personal coutesy call which is un heard of ......
- Kevin C
Great easy booking email on price query reply quick. Nice complimentary call day before
- Rachael C
A

Refunds - Easy

100.00%
Industry Average
Easy booking online, the cottage was above our expectations. Beautiful location, clean, comfortable with a bus stop at the doorstep. Pub and hotel within walking distance across the footpath and information tallied with information from Herdwick Cottages. Swift refund of security deposit when we got home. Will definitely book with this company again when we next visit the area.
- Mary W
I received a refund of £100 a gesture of goodwill.
- Ben G
So pleased I have discovered Herdwick Cottages, the staff are so informative and helpful. Reassuring us in these uncertain times that everything is Covid save and if needs be a full refund would be given upto 48 hours before if a cancellation needed to be made. I have already recommended Herdwick Cottages to my family and friends . Excellent company !!
- Joanne S
98.79%
Industry Average
Very clear communications, personalised service
- Christine B
All of the communications were spot on. A hassle free service.
- Richard W
From booking through to emails and courtesy calls I have been very impressed with the communication with Herdwick Cottages. This is the second time we have booked with them and very happy with the service
- Louise B