Herdwick Group Reviews

Name: Herdwick Group
Address: Suite 5, The Mintworks, 124 Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,283 Reviews

99 %

of reviewers recommend Herdwick Group

4.9

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 11th November 2024

899

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service when booking a fabulous apartment”

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Posted 3 days ago

“Great communication. We had an issue with the property we initally booked and they managed to get us sorted and into another accomodation very quickly. Really happy with how they handled everything. Would definately book with Herdwick again.”

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Posted 4 days ago

Hello Hollie Thank you for your understanding and your 5-star review. We were so pleased to read that you would book with us again. Kind Regards The Herdwick Cottages Team

Posted 3 days ago

“The staff were lovely and super easy to get in contact with to answer any questions we had! The welcome pack and guide for the surrounding area was such a nice touch.”

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Posted 4 days ago

“Excellent efficient service. Will be booking again.”

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Posted 5 days ago

“Extremely helpful ragarding out specifications and request for a month long stay. Clear instructions. Cottage owner also very helpful.”

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Posted 6 days ago

“Best booking experience I’ve had. Everything was as expected or better.”

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Posted 1 week ago

“Service very good. No issues.”

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Posted 1 week ago

“Staff were extremely helpful, sent check in details upon booking and also followed up with a call 24hr prior to check in.”

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Posted 2 weeks ago

“I was really impressed with the service from when I phoned up to book to receiving the welcome information, a courtesy call before we arrived and swift responses to my two queries on the day of our arrival.”

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Posted 2 weeks ago

“Herdwick Cottages are a fantastic letting agent, their communication is excellent Thank you”

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Posted 2 weeks ago

“Cottage was spotless and small issue with bedroom radiator was attended to straight away . Little touches of tea and coffee ,toiletries and kitchen cleaning product was much appreciated”

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Posted 2 weeks ago

“Hardwick made the whole process of booking, instructions for accessing the key/site very simple and the property was beautifully presented. Will use again. Well done hardwick.”

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Posted 3 weeks ago

“Staff were so helpful and so polite,Adam was a real help as I was having trouble booking.Could not have asked for better.”

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Posted 3 weeks ago

“Very easy to book good service - nothing was too much trouble.”

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Posted 3 weeks ago

“I found the service helpful and efficient , and giving me just the right level of information on the property and on others which I enquired about.”

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Posted 1 month ago

“The staff at Herdwick Cottages were extremely responsive and polite. They responded to email queries very promptly, and went above and beyond to improve our stay by updating arrival and departure times.”

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Posted 1 month ago

“Excellent service throughout from booking to arriving”

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Posted 1 month ago

“Prompt, efficient, detailed communication in writing and verbally before and during our stay. I had to contact them when I arrived (totally my error) and they were so kind and understanding.”

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Posted 1 month ago

“Nice to receive a courtesy call the day before we arrived. I asked if it was possible get early access to the cottage. The owner texted me 10 mins later to say we could have access at 2pm, which was very much appreciated.”

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Posted 1 month ago

“Good response to questions I had before arroval”

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Posted 1 month ago

Herdwick Group is rated 4.9 based on 1,283 reviews