Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.91

4.9 Rating 1,784 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 9th December 2025

1162

Anonymous

Anonymous // 01/01/2019

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“Ich bin sehr zufrieden. Sie haben mich telefonisch kontaktiert, ob alles klar ist. Sie haben uns die Kohle bezahlt, da wir Stromausfall hatten. Vielen Dank”

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Posted 1 day ago

“First time booking with this company. Good communication. Received call day before we arrived checking we had all the information we needed.”

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Posted 2 days ago

“Clear communications at every stage and really helpful staff dealing with our queries and requests - all helping to make it a fabulous stay. Thank you!”

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Posted 5 days ago

“Very professional service. Kept well informed of letting process. Shall definitely book again.”

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Posted 1 week ago

“all information was very clear, and all emails were replied to very quickly it is refreshing to have such good and friendly service”

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Posted 1 week ago

“Speedy follow up to emails and questions, even though they couldnt fulfil all our requests.”

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Posted 1 week ago

Thank you for your feedback. We apologise that we were unable to accommodate your early arrival request. We always try to accommodate requests, but on this occasion, there was a departure on your day of arrival, and given the size of the property, it wasn't possible, because the housekeeper required the full allocated time to ensure the property was perfect for your arrival. We are delighted, though, that you have already booked to stay again. Kind regards, Adam

Posted 1 week ago

“It was excellent, they even rang up the day before to make sure that we had all the information we needed. Cannot fault them”

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Posted 1 week ago

“I received emails and also a courtesy phone call prior to our arrival. The information was clear and accurate.”

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Posted 1 week ago

“Very helpful and informative , would use again.”

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Posted 2 weeks ago

“Great info supplied pre-departure and good communication while we were away.”

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Posted 2 weeks ago

“Booking process easy and follow up information thorough. The accommodation booked exceeed expectation”

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Posted 2 weeks ago

“Very clear communications, personalised service”

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Posted 2 weeks ago

“Prompt helpful and effective, the best we've had for sometime !”

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Posted 2 weeks ago

“Lovely host, had a really good stay. Would like to come back soon.”

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Posted 3 weeks ago

“All of the communications were spot on. A hassle free service.”

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Posted 3 weeks ago

“Recently used Herdwick Cottages and the communication we received leading up to and during the stay was excellent. Additionally they dealt promptly with a couple of points we raised after we returned home.”

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Posted 3 weeks ago

“I didn’t speak directly to any staff but the booking process was easy and the information received was excellent. Great communication throughout made check in easy and our stay was fantastic.”

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Posted 3 weeks ago

“From booking through to emails and courtesy calls I have been very impressed with the communication with herdwick cottages. This is the second time we have booked with them and very happy with the service”

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Posted 3 weeks ago

“I was contacted shortly before my stay to confirm all arrangements and contact details and asked if I had any questions about my stay. Service was extremely good.”

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Posted 3 weeks ago

“Great stay in a lovely location. Would definitely come back. Hot tub was amazing :)”

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Posted 4 weeks ago

Herdwick Cottages is rated 4.9 based on 1,784 reviews