Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,804 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,804 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 11th January 2026

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everthing was fine”

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Posted 2 days ago

“Maria was absolutely brilliant. She made booking very easy. We had a couple of minor issues so we needed to call the office & the issues were sorted really quickly.”

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Posted 5 days ago

“The replies from customer service were effiecient quick and easy. I was sent a courtesy email near to the date of of our holiday, the instructions were welcoming and detailed.”

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Posted 6 days ago

“Great communication all the way through booking process with courtsey call.”

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Posted 1 week ago

“Emails received from Herwick Cottages and Booking.com regarding entrance to property in a timely fashion”

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Posted 1 week ago

“excellent service”

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Posted 1 week ago

“Friendly, polite and helpful. No problems at all.”

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Posted 1 week ago

“The house was amazing and perfect for everything we needed. It’s in a great location, just a few minutes walk to the village or to the hills. It was clean, tidy and had all the things we needed. The bottle of Prosecco was a really nice touch.”

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Posted 1 week ago

“Good check in info by email and a follow up phone call call”

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Posted 1 week ago

“Great cottage had a lovely stay very spacious and really quiet and peaceful their. Would definitely recommend.”

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Posted 1 week ago

“The service felt personal and tailored. Responses time Were quick”

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Posted 1 week ago

“Excellent!! Perfect holiday. Thank you guys 😊”

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Posted 1 week ago

“Service and communication were absolutley excellent. Herdwick Cottages is an excellent company with superb staff. The cottage was perfect and immaculately clean. They made a big effort to make it ready for Christmas and went the extra mile, for which I was really grateful. The quality of the property was excellent and it was presented perfectly, with a lovely Christmas biscuit box from the cleaning company as a gift. Highly recommend this excellent company.”

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Posted 1 week ago

“Outstanding service. Emailed about a property very last minute in out of hours and had a response back within the hour. Easy booking process and we felt we could call anytime if we had any questions/concerns etc. Thankyou so much Maria, we had the best holiday.”

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Posted 2 weeks ago

“Excellent attention to my pre booking booking and after care. Best Hiliday Company I've ever dealt with in my lifetime. Well Done Herdwick. Such a shame the journey is so long. I may come by train next time but for sure will choose accommodation through Herdwick. Thankyou”

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Posted 2 weeks ago

“The information email had everything needed - exact location, amenities within the property & local pubs!”

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Posted 2 weeks ago

“I was impressed with the communication prior to the holiday. The website was easy to navigate. The price of the cottage was very reasonable. Flexibility around our arrival time was excellent.”

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Posted 2 weeks ago

“Good communication timely informative”

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Posted 2 weeks ago

“Messages were replied to promptly; no issues whatsoever with the service.”

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Posted 3 weeks ago

“Very efficient, sorted out out a minor issue with our lodge within 10 miniutes, excellent service and always there to speak to if needed.”

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Posted 3 weeks ago

Herdwick Cottages is rated 4.9 based on 1,804 reviews