Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 2,020 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 2,020 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 4th July 2026

1211

Anonymous

Anonymous // 01/01/2019

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“Had everything we needed and good email communication beforehand”

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Posted 1 day ago

“Good communication & easy instructions. Lovely touches on arrival.”

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Posted 3 days ago

“Everything was great except after booking the accommodation, I emailed asking if they could assist with finding some local caterers and did not get any response, which was not helpful”

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Posted 3 days ago

“Extremely friendly and helpful. I think it was Maria who took my call for a query and within no time at all had got back to me with a response.”

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Posted 3 days ago

“We recently stayed at Shoemaker property. It was a very clean, neat and tidy property, plenty of towels, soaps, kitchen utensils and crockery. Beds comfy, plenty of seats for everyone. We requested a slightly earlier arrival time - no confirmation received - luckily it was ready and access instructions very clear. Also lovely outside seating areas.”

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Posted 3 days ago

“Great service from Herdwick Cottages. Clear pre-arrival instructions and the property was as described. We would definitely use Herwick Cottages again.”

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Posted 4 days ago

“Nothing was to much trouble. The communication was above and beyond. Will definitely be using Herdwick again as the property and service was top class.”

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Posted 4 days ago

“Communication was good.”

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Posted 5 days ago

“Good friendly communication from start to finish.”

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Posted 5 days ago

“Professional, friendly service. Very nice touch to receive a call the day before our arrival date to re-confirm the booking and to check if we had any questions relating to the cottage that they could assist with.”

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Posted 6 days ago

“Received very good communication.”

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Posted 1 week ago

“Very informative after the intial booking. We knew how to find Swarthbeck house and how to gain access. We also had contact numbers for assistance regarding any issues with the property ( not required by us)”

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Posted 1 week ago

“Responded even over the weekend. Fast acting giving great customer service. Business ran by very efficient staff & owner. Still independent when others have been bought out & service has slipped in my opinion. Well done !”

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Posted 1 week ago

“Best experience the pod was immaculate also loved the treat of marshmallows and milk bread orange juice it was a loveky touch esp with two boys lovely place jane the owner very welcomning will come back here as my grandson was quite poorly had to cut r stay short but will recommend to friends lovely exoerience just take shopping as shops about 14 16 min away lovely pubs near”

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Posted 1 week ago

“Friendly staff. They respond very quickly to queries and even call the day before the holiday to check we're okay with the way to get into the property.”

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Posted 1 week ago

“Fantastic friendy staff. Communication was superb and very helpful”

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Posted 1 week ago

“Excellent communication from staff. Very thoughtful and helpful. Really lovely to be able to speak to a person rather than a computer!”

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Posted 1 week ago

“I made a mistake while paying the balance on line I forgot to put a code in but it was remedied immediately with a quick call to yourselves. Cannot fault your service.”

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Posted 1 week ago

“Booked the Cottage through Herdwick, plenty of info back via emails regarding cottage & our stay.”

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Posted 1 week ago

“Appreciated the personal touch with the phone call to check if I was happy with the arrangements prior to arriving.”

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Posted 1 week ago

Herdwick Cottages is rated 4.9 based on 2,020 reviews