Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,772 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 20th November 2025

1160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt helpful and effective, the best we've had for sometime !”

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Posted 5 hours ago

“Lovely host, had a really good stay. Would like to come back soon.”

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Posted 3 days ago

“All of the communications were spot on. A hassle free service.”

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Posted 3 days ago

“Recently used Herdwick Cottages and the communication we received leading up to and during the stay was excellent. Additionally they dealt promptly with a couple of points we raised after we returned home.”

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Posted 4 days ago

“I didn’t speak directly to any staff but the booking process was easy and the information received was excellent. Great communication throughout made check in easy and our stay was fantastic.”

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Posted 4 days ago

“From booking through to emails and courtesy calls I have been very impressed with the communication with herdwick cottages. This is the second time we have booked with them and very happy with the service”

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Posted 5 days ago

“I was contacted shortly before my stay to confirm all arrangements and contact details and asked if I had any questions about my stay. Service was extremely good.”

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Posted 6 days ago

“Great stay in a lovely location. Would definitely come back. Hot tub was amazing :)”

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Posted 1 week ago

“Easy booking from start to finish. Booked on Airbnb but the booking was handled all the way by Herdwick Cottages. Communication easy and everything explained and we had easy check in and a text while we were there to make sure everything was going smoothly. We enjoyed our stay in Windermere”

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Posted 1 week ago

“Brilliant service”

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Posted 1 week ago

“Excellent communication and service after booking a beautiful cottage”

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Posted 1 week ago

“Always very helpful - excellent service.”

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Posted 1 week ago

“Problem with heating repaired within 1 hr, really good communication from loverly staff at Herdwick cottages.”

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Posted 1 week ago

“Great communication, everything was effortless and completely hassle free.”

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Posted 1 week ago

“During our stay we mislaid our cottage key. The service we received from Adam at HC was excellent, I couldn’t fault him and was really friendly too. Thanks Adam for making a stressful situation a lot less stressful!”

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Posted 1 week ago

“I received a great service from Herdwick Cottages (again), and would like to thank your staff for the prompt, polite and efficient communication provided.”

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Posted 1 week ago

“Staff were always well informed when we had any questions. Anyone I spoke to in the team were polite and helpful!”

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Posted 2 weeks ago

“Very polite and helpful staff. Very quick to respond when we had to report a maintenance issue and had the problem fixed immediately.”

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Posted 2 weeks ago

“The communication from Lola was 1st rate. Very timely responses to any questions.”

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Posted 2 weeks ago

“Good communication, pleasant staff, who were helful thanks.”

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Posted 2 weeks ago

Herdwick Cottages is rated 4.9 based on 1,772 reviews