Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,820 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 11th January 2026

1163

Anonymous

Anonymous // 01/01/2019

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“Very quick with responses, een a phone call to give updates on an issue.”

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Posted 1 day ago

“Efficient and friendly”

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Posted 3 days ago

“The booking process was easy, provided with all the property details via email, received a call the night before to check had received evertyhing regards check-in and to ask if had any questions. Would hightly recommend Herdwick Cottages”

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Posted 4 days ago

“The Mustard Pot is a beautiful cottage!! The cleanliness of the cottage was amazing! The perfect place to stay! Will definitely be visiting again soon! Rebecca’s communication was great, very helpful and attentive, the added touch of a welcome hamper, card and logs for the fire was also very much appreciated! Couldn’t recommend more!!”

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Posted 4 days ago

“Brilliant time in the glamping pod! Clean and tidy. Snacks included too. Easy access and posh hot tub🥰”

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Posted 4 days ago

“Lovely people, very helpful, kept communication throughout booking and stay.”

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Posted 4 days ago

“Excellent communication from start to finish.”

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Posted 6 days ago

“We had an incredible long weekend at 8, The Lakes. The access to the access from the property is absolutely spectacular. The hosts are very friendly and understanding. We will definitely stay here again when visiting Windermere.”

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Posted 1 week ago

“from initial booking to entering the cottage Mustard Pot service was excellent with notifications well in advance of early entry though i hadnt noticed email notification. a friendly phone call 24 hours prior to travelling probably as i hadnt acknowledged email was a lovely gesture rather than just an AI generated nod. thankyou for a great few days away”

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Posted 1 week ago

“No fuss and very quick smooth booking”

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Posted 2 weeks ago

“Very efficient.”

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Posted 2 weeks ago

“Received a excellent service from Herdwick Cottages very prompt with dealing with our booking and very helpful and friendly with any questions we had”

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Posted 2 weeks ago

“It was great service and the stay was perfect we will be back”

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Posted 2 weeks ago

“Very accommodating and helpful.”

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Posted 3 weeks ago

“I was very pleased with how quickly my booking was confirmed. The instructions for arrival and key collection were excellent. It was very reassuring to get a courtesy call the day before our holiday, just to check I was happy with all the arrangements”

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Posted 3 weeks ago

“Very efficient and good communication.”

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Posted 3 weeks ago

“Everthing was fine”

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Posted 3 weeks ago

“Maria was absolutely brilliant. She made booking very easy. We had a couple of minor issues so we needed to call the office & the issues were sorted really quickly.”

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Posted 4 weeks ago

“The replies from customer service were effiecient quick and easy. I was sent a courtesy email near to the date of of our holiday, the instructions were welcoming and detailed.”

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Posted 4 weeks ago

“Great communication all the way through booking process with courtsey call.”

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Posted 1 month ago

Herdwick Cottages is rated 4.9 based on 1,820 reviews