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Herdwick Group Reviews

4.9 Rating 1,509 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
The owners were really lovely, they went out of their way too say hello and ensure we was happy. The Cabin was AMAZING to say the least, it was very clean, very cosy and it had everything we needed plus some extra essentials like bread, milk, biscuits, marshmallows, tea and coffee etc! We will definitely be back and for longer next time!! I cannot fault anything from our stay :)
Helpful Report
Posted 9 months ago
It was all very efficient with timely reminders of payment and door entry information.
Helpful Report
Posted 9 months ago
The service received from Herdwick Cottages was excellent. From the moment I booked, to the courtesy call on the day of arrival, communication was excellent.
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Posted 9 months ago
Very helpful with good knowledge of the accommodation on offer.
Helpful Report
Posted 9 months ago
From the initial booking and throughout until arrival at the property Herdwick were great at answering any queries and giving information about the accommodation. really friendly helpfulstaff
Helpful Report
Posted 9 months ago
Excellent and courteous communication; very efficient
Helpful Report
Posted 9 months ago
Good, clear and concise communication received in a timely manner, all questions were answered promptly giving good information. Unable to answer the questions about deliveries, not sure if these should be included in the survey feedback for Herdwick Cottages.
Helpful Report
Posted 9 months ago
Great property and very good communication… thanks for a great trip
Helpful Report
Posted 9 months ago
great communication when needed, the whole holiday was a smooth process.
Helpful Report
Posted 9 months ago
I cannot fault the service and support provided by Herdwick Cottages, the accomodation met all of our needs. Maria and Steve came out and sorted the minor issue immediately.
Helpful Report
Posted 9 months ago
Easy to navigate site with good information and representative photos. Booking process straightforward and smooth.
Helpful Report
Posted 9 months ago
Good communication and information.
Helpful Report
Posted 9 months ago
Nice and clean comfortable beds
Helpful Report
Posted 9 months ago
From the initial phone enquiry through booking and arriving at Peggies barn 1 the staff were very pleasent, informative, courteous and guided us through the process with professionalism and respect.
Helpful Report
Posted 9 months ago
I thought your service as a holiday company was fantastic. When I phoned before booking to ask a question phone was answered with no queuing and the person was helpful and knowledgeable. Comms were excellent incl the phonecall to check we had all we needed the day before. Outstanding. My only sad face is that the damage deposit that was held on my credit card as "pending" was only removed a week after we arrived back, despite leaving the house spotless.
Helpful Report
Posted 9 months ago
We had a lovely stay in Patterdale and the cottage was of a high standard and well equipped. Fabulous location. Herdwick kept us informed of everything we needed, including moving our car for works on the lane. All fantastic- thank you.
Helpful Report
Posted 9 months ago
A very efficient and prompt service
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Posted 9 months ago
Very well equiped property and great central location.
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Posted 9 months ago
Wonderful Cottage company. The communication before we arrived was fantastic and very helpful.
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Posted 9 months ago
Excellent service, very polite, friendly and professional. Would highly recommend.
Helpful Report
Posted 9 months ago
Herdwick Group is rated 4.9 based on 1,509 reviews