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Herdwick Group Reviews

4.9 Rating 1,516 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,516 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 6th July 2025
Matthew P
Herdwick Group 5 star review on 4th July 2025
Sarah L
Herdwick Group 5 star review on 3rd July 2025
Charlie W
Herdwick Group 5 star review on 3rd July 2025
Charlie W
Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
1057
Anonymous
Anonymous  // 01/01/2019
Clear communication leading up to stay
Helpful Report
Posted 10 months ago
They were very helpful, friendly & pleasant to talk to. I booked a cottage last minute & nothing was too much trouble.
Helpful Report
Posted 10 months ago
Easy booking, lots of emails updates, and a smooth experience. Providing prices stay low we will use again.
Helpful Report
Posted 10 months ago
We had an incredible stay! The pod was impeccably clean, stylish, and comfortable, with a breathtaking view. Edwin, the owner, was exceptionally kind. We will definitely return. Thank you!
Helpful Report
Posted 10 months ago
The service (and value) from Herdwick cottages was faultless. Thank you. I didn't have any questions or queries as all information provided after the online booking was comprehensive. So can't answer the optional questions.
Helpful Report
Posted 10 months ago
We absolutely loved our stay at Herdwick Cottages. The place was beautiful, it had everything needed for a fabulous stay. The communication with the owners was first-class too - we will recommend this place to everyone we know!
Helpful Report
Posted 10 months ago
Excellent , professional and very helpful
Helpful Report
Posted 10 months ago
Beautiful cottage with amazing views. Everything you need is there. Hosts were fantastic. Would recommend for anyone to stay here.
Helpful Report
Posted 10 months ago
Service was very good indeed, particularly the call the day before we were due to arrive to check we had everythng we needed.
Helpful Report
Posted 10 months ago
Appreciated the courtesy call day before our booking started.
Helpful Report
Posted 10 months ago
I found the service/communication quick, efficient, helpful and friendly.
Helpful Report
Posted 10 months ago
Excellent.
Helpful Report
Posted 10 months ago
Excellent cottage so close to all of the amenities in Kendal, lots of pubs, restaurants and shops and the train station is also very close so you can go to Windermere. A really good base to explore the area.
Helpful Report
Posted 10 months ago
Great service would book again
Helpful Report
Posted 10 months ago
Fast to respond - great pre stay information and welcome emails. I had cause to phone a couple of times and got really helpful, friendly service!
Helpful Report
Posted 10 months ago
Excellent communication with Herdwick Cottages. Had a question before I booked, immediate answer given. Telephone call prior to arrival with excellent arrival details. Definitely recommend this company.
Helpful Report
Posted 10 months ago
Beautiful location, clean and welcoming lodge. Responsive to a small issue we had with a door. We'll definitely be using Herdwick Cottages again
Helpful Report
Posted 10 months ago
Easy to use service. Was kept up to date with my booking. Spoke to Chloe, as I needed to make a last minute change to my booking. This was dealt with quickly and professionally. Will be using the company again for future holiday bookings.
Helpful Report
Posted 10 months ago
The booking process and ongoing communication was very good. No issues at all. Ive also done a very positive Airbnb review of the cottage and how amazing Robert & Lesley were. Thanks, Diarmid
Helpful Report
Posted 10 months ago
When asked for information about towels we received quick responses from Herdwick. Problem we had was nog really solved. We had to sort things out with Landal staff. Advice by Herdwick as intermediate was that we had to use extra pooltowels which were only handed out on visiting the swimming pool by Landal staff. Landal staff however would not hand out extra towels for use in the cottage. We were expected to sort of sneak them back to our cottage which we found very embarrassing and not in line with the price we paid for a 6 nights stay in the cottage (with 2 towels per person).
Helpful Report
Posted 10 months ago
Thank you for taking the time to review Herdwick Cottages. It is standard in self-catering accommodation to provide 2 Towels per person for stays of up to 1 week. Anyone staying in a Herdwick Cottages property longer than seven days would be asked if extra towels or a mid-stay change are required. I am sorry that the number of towels provided in the property did not meet your expectations. Overall, I am pleased that you enjoyed your trip to the Lake District. It was nice to read that you received quick responses from the Herdwick Team and would book with us again. Kind Regards The Herdwick Team
Posted 10 months ago
Herdwick Group is rated 4.9 based on 1,516 reviews