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Herdwick Group Reviews

4.9 Rating 1,514 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,514 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
kept intouch with us regarding our booking to ensure everything went smoothly.
Helpful Report
Posted 10 months ago
The service was excellent and received prompt replies when requested.
Helpful Report
Posted 10 months ago
We had an amazing stay, lovely cottage with amazing views we will be back. Thank you x
Helpful Report
Posted 10 months ago
We had a lovely stay at Herdwick cottages. We stayed in the Shearing shed pod which was very cosy and had everything we needed. The marshmallows, chocolate as well as the other essentials were greatly appreciated. It was also great that the hot tub was heated every afternoon which meant we could relax after being out all day. Overall a great stay in a beautiful location will definitely choose to stay again.
Helpful Report
Posted 10 months ago
Completely happy with the experience and would definitely book again.
Helpful Report
Posted 10 months ago
Spot on customer service
Helpful Report
Posted 10 months ago
Excellent thank you
Helpful Report
Posted 10 months ago
Communication was pretty good. I had to chase to ask about the automatic payment of the balance as that didn’t go through on the day it said it would. Elaine at Halecat was brilliant
Helpful Report
Posted 10 months ago
First class service
Helpful Report
Posted 10 months ago
The service was very straightforward and all the info was provided in a timely fashion.
Helpful Report
Posted 10 months ago
Communication was fine, received check in details 10 days before stay but no communication after check in to make sure everything was OK.
Helpful Report
Posted 10 months ago
Excellent and efficient communication - from booking through to arrival
Helpful Report
Posted 10 months ago
Very good, clean and well organised.
Helpful Report
Posted 10 months ago
Excellent, easy website booking, clear communication by email and phone, thank you
Helpful Report
Posted 10 months ago
I booked on line very good service through out
Helpful Report
Posted 10 months ago
The pod was excellent .everything you could want .the location and view. Really was good.
Helpful Report
Posted 10 months ago
Easy to book, quick response to any inquiries.
Helpful Report
Posted 10 months ago
pre-arrival details ideal, including directions, and I recevied a call from the company the day before travel just to check I had everything i needed. The information pack for the property and the "out and about" were good too. The main contact, Elaine, was excellent and friendly, answering our questions as they arose.
Helpful Report
Posted 10 months ago
Clear communication leading up to stay
Helpful Report
Posted 10 months ago
They were very helpful, friendly & pleasant to talk to. I booked a cottage last minute & nothing was too much trouble.
Helpful Report
Posted 10 months ago
Herdwick Group is rated 4.9 based on 1,514 reviews