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Herdwick Group Reviews

4.9 Rating 1,508 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,508 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
A fantastic short stay in a lovely cottage in Sedburgh - will be back!!
Helpful Report
Posted 3 months ago
Excellent communication as always !
Helpful Report
Posted 3 months ago
We received check in guidance a week before our visit and a follow up call the day before we were due to travel. The guidance provided was very thorough.
Helpful Report
Posted 3 months ago
Great with giving information regarding check in and out
Helpful Report
Posted 3 months ago
Easy to book. Pre visit phone call to check everything was ok. Will definitely use again.
Helpful Report
Posted 3 months ago
Emails and communications were always timely and had everything we needed for our stay.
Helpful Report
Posted 3 months ago
a lovely personal service. all properties as advertised, clean and you recieve a call the day before arrival to check all is ok.
Helpful Report
Posted 3 months ago
Fantastic service from start to finish all completed online and handled very Professionally Highly recommend
Helpful Report
Posted 3 months ago
Lovely cottage, well laid out. Heating works well, and the main bathroom is great. The garden is more contained now the gates have been added. Just a couple of negatives, the radiator in the main bathroom didn't get more than luke warm at the bottom, and the ensuite shower room smelled musty. Although there is a washer/dryer it would be useful to have somewhere to hang damp washing that isn't suitable for tumble drying - like most of our walking kit. Great walk to Farfield Mill direct from the cottage. It's also possible to walk to the train station at Garsdale Head.
Helpful Report
Posted 3 months ago
Excellent
Helpful Report
Posted 3 months ago
My Nan and grandad absolutely loved the weekend away. They said it’s very cosy and in a lovely area. The balloons made their weekend as well so thank you for that. They said the owners were very helpful and lovely. They honestly said they would come again.
Helpful Report
Posted 3 months ago
I received information in a timely manner, and I was pleased to receive a phone call from the company a couple of days before we were due to travel to the Lake District. This was particularly helpful as I was able to advise of our expected late arrival time and the fact that we were going to leave on the Saturday rather than the Sunday.
Helpful Report
Posted 3 months ago
Communication was very clear and comprehensive, and responses to queries were prompt. Service over the phone was particularly friendly.
Helpful Report
Posted 3 months ago
Easy to book at a very fair price . Very informative of the cottage . Even a personal coutesy call which is un heard of ......
Helpful Report
Posted 3 months ago
Easy booking process and clear information.
Helpful Report
Posted 3 months ago
A professional and friendly team.
Helpful Report
Posted 3 months ago
Very friendly, rang us before we set off to make sure all was ok
Helpful Report
Posted 3 months ago
Received plenty of information in the emails and also got a courtesy call to make sure I had received the email with the information about the key box.
Helpful Report
Posted 3 months ago
Answered my questions promptly and went out of their way to get the details I requested. The best I’ve ever come accross
Helpful Report
Posted 3 months ago
Everything was good en clearly explaned.
Helpful Report
Posted 3 months ago
Herdwick Group is rated 4.9 based on 1,508 reviews