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Herdwick Group Reviews

4.9 Rating 1,508 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,508 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
Great communication
Helpful Report
Posted 2 months ago
I recieved detailed instructions of where is park and how to check in to the property.
Helpful Report
Posted 2 months ago
Available by phone which in these days is a refreshing change! Professional, helpful, empathic when I raised a potential personal concern, supportive and eager to ensure my holiday was enjoyable.
Helpful Report
Posted 2 months ago
All very clear and straightforward 😊
Helpful Report
Posted 2 months ago
Great communication, lodge was as described. No complaints at all.
Helpful Report
Posted 2 months ago
Very easy to book. Great communication from staff.
Helpful Report
Posted 2 months ago
Great service, good website, well timed responses and information, would recommend and use again.
Helpful Report
Posted 2 months ago
Nice accommodation great location, good service
Helpful Report
Posted 2 months ago
We had a beautiful stay at Whitbarrow Farm Stay Pods. The mountain views were stunning and our pod was adequately set up with everything we needed. The booking and checking in process was simple. Our hosts were lovely and showed us round the farm to meet the animals also which my children loved. We will definitely be returning for future visits to the Lake District
Helpful Report
Posted 2 months ago
Very friendly owners , great location for Windermere. Had a great time. Would recommend
Helpful Report
Posted 2 months ago
Other than a courtesy call to check I’d received my email regarding arrival information, I didn’t have any dealings with staff. However, this wasn’t a problem and I think is a sign of how efficient and well organised things are. We had a very enjoyable 3 night stay at a glamping pod in the south lakes area and would definitely recommend and return. The accommodation was well equipped with a welcome pack of items and the check in/out instructions were well explained and simple to implement. All in all a very easy and relaxing break.
Helpful Report
Posted 2 months ago
The pod was very clean on arrival and getting in was simple and quick. Was very peaceful through the day and night and there was no interruptions despite being next to the farm. Staff were helpful with any issues that were raised. Fully fitted kitchen so we cooked our own meals, and can see all the stars at night which was very nice.
Helpful Report
Posted 2 months ago
A lady called Chloe called me before to ensure I had received and understood the email explaining arrival. I felt this was a really nice touch.
Helpful Report
Posted 2 months ago
Very helpful. All we needed to know to find the property and for our stay.
Helpful Report
Posted 2 months ago
Very prompt and accurate communication… property advertised true to pictures and description
Helpful Report
Posted 2 months ago
Excellent customer service once again, a phone call the day before check is just one of the differences between Herdwick and larger agencies.
Helpful Report
Posted 2 months ago
Quick response to the booking enquiry. I liked the phonecall to check we’d got all the arrival details.
Helpful Report
Posted 2 months ago
Great communication and everything made easy for our stay
Helpful Report
Posted 2 months ago
Beautiful, comfortable and cosy cottage. Well provisioned and great support for questions.
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Posted 2 months ago
Jan was so welcoming and fun. She could not have been more helpful
Helpful Report
Posted 2 months ago
Herdwick Group is rated 4.9 based on 1,508 reviews