First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mat stays in place even with a heavy weight rolling over it”

Helpful Report

Posted 1 year ago

“Excellent products at a realistic prices, website is simple, comprehensive and accurate, packing entirely adequate, delivery very prompt and sympathetic, Summery : highly recommended.”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you so much for leaving us a 5-star review. We're thrilled to hear that you're pleased with our products and found them to be priced realistically. We strive to offer high-quality items at competitive prices, and it's wonderful to know we're hitting the mark. If you need any assistance in the future, please don't hesitate to reach out. We're here to help. Thanks again for your kind words, Michael. We look forward to seeing you again soon! Best regards, David

Posted 1 year ago

“We are delighted with the product itself and the fast and efficient service we received from the company.”

Helpful Report

Posted 1 year ago

“Great service, fast deliverys”

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Posted 1 year ago

“Excellent service and great quality. The mat is lighter than others I've previously bought which is a bonus to me. I bought the super soak-up mat for the hallway in our new home for protection from wheelchair wheels. I'm thrilled with the mat altogether. I can't add a photo yet as the mat is still wrapped up in the empty new house until we arrive.”

Helpful Report

Posted 1 year ago

Dear Wendy, Thank you so much for taking the time to leave us this wonderful 5-star review. We are over the moon to hear about your positive experience with our service and the superior quality of our products. We're glad that the lighter weight of the mat has turned out to be a pleasant surprise for you. We always aim to enhance the usability of our products and it's rewarding to see that being appreciated. It's fantastic to know that the mat is exactly what you needed to protect the hallway in your new home. We understand the importance of maintaining a clean environment, especially when wheelchairs are involved, and we're happy our product could assist. If there's anything more you need or any questions you have in the future, please don't hesitate to reach out. We're always here to help. Thank you for choosing us for your new home needs, Wendy. Here's to many cozy, clean, and comfortable moments in your new abode! Best regards, David

Posted 1 year ago

“Excellent mat. Arrived when expected. It smells of rubber, but perhaps that is a good thing. 😁”

Helpful Report

Posted 1 year ago

Dear Christopher, Thank you so much for taking the time to leave this excellent review. We're thrilled that you are happy with your new mat and its timely delivery! Your satisfaction is of utmost importance to us. If you have any other queries or issues, feel free to get in touch with us. We're here to help! Thanks again for your support. We hope to see you again in the future! Best regards, David

Posted 1 year ago

“This is a good company selling high-quality products. Also delivering orders in a timely fashion. Nothing to grumble about at all.”

Helpful Report

Posted 1 year ago

Dear Martin, Thank you for your 5-star review! It's fantastic to hear that you've found our products to be of high quality and that our delivery service meets your expectations. Your positive feedback validates our team's dedication to providing exceptional products and reliable service. If there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is always our top priority. We look forward to seeing you in the future. Best regards, David

Posted 1 year ago

“Great product - good price - looks beautiful. Arrived quickly.”

First Mats 5 star review on 28th June 2023

Helpful Report

Posted 1 year ago

“Good quality product, only wish was to get it more transparent so I could see my lovely wood floor.”

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Posted 1 year ago

Dear Arnaud, Thank you for your 4-star review and for your valuable feedback. We're pleased to hear that you found the product to be of good quality. Your comments about the product transparency are very important to us. We continuously strive to improve our products based on customer feedback and your suggestion about enhancing the transparency to showcase beautiful flooring like yours is something we will definitely consider for future product development. Again, we appreciate your input and your business. Thank you again for taking the time to leave this review, Arnaud. We look forward to seeing you again in the future. Best regards, David

Posted 1 year ago

“Very pleased with my purchase. Great quality product and arrived quickly with good communicTION”

Helpful Report

Posted 1 year ago

Dear Andrew, We truly appreciate your positive feedback and 5-star review! It's fantastic to know that our DrainAway Rubber Utility Mat Rolls have met your expectations in terms of quality and delivery time. Communication is key to providing exceptional service, and we are pleased to hear we hit the mark for you. Your feedback not only helps us, it helps other customers as well. We're grateful for your support, and we hope to continue serving your needs in the future. Don't hesitate to reach out if there's anything more we can do for you. Thank you once again, Andrew. Best regards, David

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Dear Steve, Thank you so much for your 5-star review! We are delighted to hear that you found our service excellent. Your satisfaction is our top priority, and your feedback helps us continuously strive for excellence. If there's anything else you need, please do not hesitate to let us know. Thanks again for taking the time to leave this review, Steve. We look forward to serving you again in the future. Best regards, David

Posted 1 year ago

“Excellence company. Second time we have purchased from them. Wouldnt hesitate to do so again.”

Helpful Report

Posted 1 year ago

“Happy with my experience - mat is great quality, shopping experience was easy. I’m pleased to have a made to measure mat.”

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Posted 1 year ago

“At last a large, functional indoor mat that my dog doesn't chew! I bought two. Very happy thank you.”

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Posted 1 year ago

Dear Jenny, Thank you so much for your fantastic 5-star review! We are delighted to hear that you and your furry friend are enjoying our indoor mats. We understand how important it is to find durable, functional products that stand up to the challenges of pet ownership, and we're thrilled our mats passed the 'dog chew' test. Your satisfaction (and that of your dog!) is incredibly important to us. Knowing that you are happy enough to buy two of our mats is a compliment we sincerely appreciate. We are here to provide you with excellent products and we're so glad we could deliver that to you. Thank you again for your positive feedback, Jenny. Best regards, David

Posted 1 year ago

“I ordered some storage boxes for my van. Prompt service and very reasonable price.”

Helpful Report

Posted 1 year ago

Dear Ashley, Thank you so much for taking the time to share your positive experience with us. We are incredibly grateful for your 5-star review! We're delighted to hear that you were satisfied with the prompt service and found our pricing for the storage boxes to be reasonable. As a company, we continually strive to provide quality products at competitive prices and we're happy to know we are meeting those goals. Your feedback is a great affirmation of the work we put into ensuring our customers receive top-notch service. Again, thank you for your kind words, Ashley. We look forward to seeing you again soon! Best regards, David

Posted 1 year ago

“Really pleased with the mat it’s exactly as advertised good quality. would order again from this company arrived on time.”

Helpful Report

Posted 1 year ago

Dear Josephine, Thank you for your positive feedback and 5-star review! It's wonderful to hear that our mat lived up to your expectations and met the quality standards that we strive for. Your satisfaction is our top priority, and we're glad to know that we were able to deliver your order on time. We're grateful for customers like you who make our job so rewarding. Thank you once again for your kind words, Josephine. We look forward to seeing you again! Warm regards, David

Posted 1 year ago

“these storage boxes are brilliant well made quick delivery would recommend.”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you so much for your positive feedback and for taking the time to post this 5-star review. We're thrilled to hear that you find our storage boxes brilliant and well made. Your recommendation means a lot to us, and we're happy to know that our quick delivery service was also well received. Please feel free to reach out to us if you need any more products in the future. Best regards, David

Posted 1 year ago

“Good choice, service and delivery”

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Posted 1 year ago

Dear Carmen, Thank you so much for leaving us a fantastic 5-star review for the Plush Choice Entrance Mat. We sincerely appreciate your feedback and are thrilled to hear that you are delighted with your purchase. Your satisfaction is our utmost priority, and we are delighted to have played a part in making your entrance area welcoming and visually appealing. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing our Plush Choice Entrance Mat. Best regards, David

Posted 1 year ago

“Great firm to deal with,good coms and speedy delivery. The mat is of excellent quality and I would certainly use FirstMats again.”

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Posted 1 year ago

“Great supplier , easy online order and speedy delivery , thanks”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you so much for leaving us a wonderful 5-star review. We appreciate your kind words and are thrilled to hear that you had a great experience with us at First Mats. Making the online ordering process easy and convenient for our customers is one of our top priorities, and we are glad to know that it was a seamless experience for you. We strive to provide a user-friendly platform that allows for a hassle-free shopping experience. We understand the importance of timely delivery, and we're delighted that your order of the Zinc Plated Shopping Trolleys arrived promptly. We work diligently to ensure that our shipping processes are efficient and reliable, allowing you to receive your products in a timely manner. We greatly appreciate your business and the trust you've placed in us as your supplier. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to us. Best regards, David

Posted 1 year ago

First Mats is rated 4.8 based on 1,422 reviews