First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,403 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 fairly large mats and we are so far completely satisfied. Delivery was as promised and the quality was equally as good as we expected which we feel is very good value.”

Helpful Report

Posted 2 days ago

Hi Graham, Thank you for the great review! We’re so pleased to hear that you’re completely satisfied with your two mats and that they met your expectations for both quality and value. It’s also wonderful to know the delivery was as promised. We look forward to seeing you again in the future! Best regards, David

Posted 1 day ago

“Great company to deal with, I like to deal with companies that treat you like a valued customer rather than just a number.”

Helpful Report

Posted 3 days ago

Hi Cara, Thank you for the fantastic review! We’re delighted to hear that you enjoyed working with us and felt valued as a customer—that’s exactly what we strive for. Your satisfaction is very important to us. We look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“I have used this company before and they performed just as well this time. If only other companies were as good. Thanks First Mats.”

Helpful Report

Posted 4 days ago

Hi, Thank you for the wonderful review! We’re thrilled to hear that we’ve consistently met your expectations and that you’ve had another great experience with us. Your kind words mean a lot, and we’re so grateful for your continued trust in First Mats. We look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“Fantastic experience, David, went through the design with me a number of times to ensure it was just how we wanted the product. Excellant price was produced for my custom design, production speed and shipping was lightening fast Product quality was outstanding !”

Helpful Report

Posted 4 days ago

Hi Ian, Thank you for the fantastic review! It was an absolute pleasure working with you to perfect your custom design. I’m so glad we could ensure it was exactly how you wanted it. It’s wonderful to hear that you’re happy with the competitive pricing, lightning-fast production and shipping, and the outstanding quality of the final product. Your kind words mean a lot to me and the team. We look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“First class, from ordering through to delivery. Good quality product and regular information regarding order status.”

Helpful Report

Posted 5 days ago

Hi Alan, Thank you for the fantastic review! We're delighted to hear that your experience was first-class from ordering to delivery. It’s great to know you’re pleased with the quality of the product and the regular updates on your order status. We look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“Very nice quality. Colour good and doesn't move”

Helpful Report

Posted 6 days ago

Hi Mrs. Dingle, Thank you for the lovely review! We’re so pleased to hear that you’re happy with the quality and color of your mat, and that it stays securely in place. Your feedback means a lot to us, and we look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“Absolutely love our Mat, the quality is 5* and the logo looks amazing on it. Real eye catcher when you enter our shop. Would recommend.”

Helpful Report

Posted 1 week ago

Hi Suzanne, Thank you for the fantastic review! We’re thrilled to hear that you absolutely love your mat and that the quality and logo have exceeded your expectations. It’s wonderful to know it’s a real eye-catcher for your shop entrance. Your recommendation means a lot to us, and we look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“Pleased with matt thankyou David 😊”

Helpful Report

Posted 1 week ago

Hi Barbara, Thank you for the kind review! I’m so glad to hear that you’re pleased with your mat—it’s always a pleasure to help. 😊 We look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“The service is five star from start to finish. Easy to order, quick response to any query, fast delivery and good quality. What more could you need. Many thanks”

Helpful Report

Posted 1 week ago

Hi Helena, Thank you for the fantastic review! We're delighted to hear that you found our service to be five-star from start to finish. It's great to know that the ordering process was easy, your queries were quickly addressed, delivery was fast, and the product quality met your expectations. Your kind words mean a lot to us, and we look forward to seeing you again in the future! Best regards, David

Posted 2 days ago

“excellent service and products, would definately use again.”

Helpful Report

Posted 1 week ago

Hi Ashley, Thank you for the excellent review! We’re thrilled to hear that you were happy with both our service and products. Knowing you’d use us again means a lot to us. We look forward to seeing you again in the future! Best regards, David

Posted 1 week ago

“Very pleased with the product Perfect fit Very please with the service from start to finish”

Helpful Report

Posted 1 week ago

Hi Jill, Thank you for the wonderful review! We’re so glad to hear that you’re very pleased with the product and that it fits perfectly. It’s great to know you were happy with our service from start to finish. We appreciate your kind words and look forward to seeing you again in the future! Best regards, David

Posted 1 week ago

“It's a mat. Does wot it says it does.”

Helpful Report

Posted 1 week ago

Hi Stuart, Thank you for the straightforward review! We’re glad to hear the mat is doing exactly what you expected. We appreciate your feedback and look forward to seeing you again in the future! Best regards, David

Posted 1 week ago

“Great quality mats!”

Helpful Report

Posted 1 week ago

Hi Jacqueline, Thank you for the lovely review! We’re thrilled to hear that you’re happy with the quality of our mats. We look forward to seeing you again in the future! Best regards, David

Posted 1 week ago

“Very impressed.Quality and well made.Vastly limits the ammount of dirt going into my caravan. Easy to clean and maintain. Will be buying again if required.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for the fantastic review! We're so pleased to hear that you're impressed with the quality and durability of the mat. It's great to know it’s effectively limiting the dirt going into your caravan and is easy to clean and maintain. We appreciate your feedback and look forward to seeing you again if you ever need another mat! Best regards, David

Posted 1 week ago

“A good product, well designed and well made.”

Helpful Report

Posted 2 weeks ago

Hi Roger, Thank you for the great review! We're delighted to hear that you're pleased with the product, finding it well-designed and well-made. We appreciate your feedback and look forward to seeing you again in the future! Best regards, David

Posted 1 week ago

“Brilliant helpful serviuce on the phone and quick delivery-thank you .”

Helpful Report

Posted 2 weeks ago

Thank you for the kind review! We're so pleased to hear that you found our phone service brilliant and helpful, and that the delivery was quick. Your feedback means a lot to us, and we look forward to seeing you again in the future! Best regards, David

Posted 2 weeks ago

“Great company to deal with. Easy process to order, great product and arrived exactly when expected.”

Helpful Report

Posted 2 weeks ago

Hi Stephen, Thank you for the great review! We're delighted to hear that you had a positive experience with us, finding the ordering process easy, the product great, and the delivery right on time. We appreciate your kind words and look forward to seeing you again in the future! Best regards, David

Posted 2 weeks ago

“Top class quality and service from the team informed the whole way through the process”

Helpful Report

Posted 2 weeks ago

Hi Terence, Thank you for the fantastic review! We're thrilled to hear that you were impressed with the top-class quality of our products and the service from our team. Keeping you informed throughout the process is a priority, so it's great to know we met your expectations. We look forward to seeing you again in the future! Best regards, David

Posted 2 weeks ago

“First Mats have an excellent website. Ordering was easy and the mats arrived as promised.”

Helpful Report

Posted 2 weeks ago

Hi Roger, Thank you for the great review! We're delighted to hear that you found our website excellent, the ordering process easy, and that your mats arrived as promised. We appreciate your kind words and look forward to seeing you again in the future! Best regards, David

Posted 2 weeks ago

“This is our first dealing with First Mats, our order arrived quickly and ordering on the website was easy. Very impressed.”

Helpful Report

Posted 2 weeks ago

Hi Margaret, Thank you for the wonderful review! We're so glad your first experience with First Mats was a positive one. It's great to hear that you found the ordering process easy and that your order arrived quickly. We’re thrilled to have made a good first impression and look forward to seeing you again in the future! Best regards, David

Posted 2 weeks ago

First Mats is rated 4.8 based on 1,403 reviews