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First Mats Reviews

4.9 Rating 1,274 Reviews

97 %

of reviewers recommend First Mats

Company Reviews

Product Reviews

4.9

Based on 1,274 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 14th April 2024

First Mats 5 star review on 14th April 2024

First Mats 5 star review on 1st April 2024

First Mats 5 star review on 12th March 2024

First Mats 5 star review on 12th March 2024

First Mats 5 star review on 29th February 2024

Brian Alexander

First Mats 5 star review on 17th February 2024

69

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with this door mat. I needed an oversized mat for the hallway. I chose the dark purple which was a good choice.”

Posted 4 hours ago

“Ordered for the first time, easy to navigate, kept me well informed when my mat would arrive, really impressed with it, very good quality... this will use again jk”

Posted 20 hours ago

“lovely quality mat ,fantastic service and fast delivery”

Posted 1 day ago

“I choose the red, looks great. Made it t warmer under foot. Mat lay over stone floor. Vacuum easily.”

Posted 4 days ago

“Very pleased with the mat. Fits perfectly. Company very efficient & kept us updated.”

Posted 5 days ago

“Great Mat. Very pleased with it.”

Posted 5 days ago

“I am pleased with the mat,- prompt delivery, as described, easy to cut to size and it looks good, thank you.”

Posted 1 week ago

“great service and quick turnaraound . david was extremly helpful .”

Posted 1 week ago

Hi Sarah, Thank you for your fantastic review! We're delighted to hear that you were pleased with our service and the quick turnaround. It's great to know that you found David to be extremely helpful. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. Thanks again for your kind words! Best regards, Simone

Posted 1 week ago

“My original order for an oil tray came promptly, however it was not big enough ( my fault ). I called the company who went over and above to find the correct size I needed for my project and hurried the delivery for me. I can’t thank them enough for all the help they gave me. Highly recommend this company”

Posted 1 week ago

Hi Jo, Thank you so much for your wonderful review! We're pleased to hear that your initial order arrived promptly and that we could assist you in finding the correct size oil tray for your project. It was our pleasure to expedite the delivery and ensure you had what you needed. We're thrilled that you're satisfied with our service and truly appreciate your recommendation. Thanks again for your kind words and for choosing us for your project! Best regards, David

Posted 1 week ago

“Very satisfied with the floor mat which arrived in good condition and fits perfectly. Thank you”

Posted 1 week ago

Thank you for your wonderful review! We're delighted to hear that you are very satisfied with your floor mat. It's great to know that it arrived in good condition and fits perfectly in your space. Your feedback is very important to us, and we appreciate you taking the time to share your experience. Thanks again! Best regards, David

Posted 1 week ago

“Very pleased with the mat. Study, and looks good .”

Posted 1 week ago

Hi Jill, Thank you for your kind review! We're so glad to hear that you are very pleased with your mat. It's great to know that you find it sturdy and visually appealing. Your satisfaction with the quality and design is exactly what we aim for. Thank you for sharing your positive feedback! Best regards, David

Posted 1 week ago

“We are really pleased with our new entrance mat. The fit is perfect, it is good quality and was delivered quickly with excellent communication throughout”

Posted 1 week ago

Hi Nic, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you are really pleased with your new entrance mat and that it fits perfectly. It's wonderful to know that you found the quality to your liking and that the quick delivery and excellent communication throughout the process added to your satisfaction. We appreciate your feedback and look forward to serving you again in the future! Best regards, David

Posted 1 week ago

“Really pleased with the mat, couldn't be better and delivery was prompt”

Posted 1 week ago

Hi Paul, Thank you for your fantastic review! We're delighted to hear that you are really pleased with your mat and that it met all your expectations. It's also great to know that the delivery was prompt. Your satisfaction is very important to us, and your feedback is much appreciated. Thanks again for your kind words! Best regards, David

Posted 1 week ago

“I was after a new mat for my front door but at a bespoke size. The website was easy to find what I wanted and make an order. I got regular updates on progress and my mat turned up when they said it would. Mat looks fabulous and just what I wanted.”

First Mats 5 star review on 14th April 2024

Posted 1 week ago

Dear Karen,Thank you so much for your excellent 5-star rating of First Mats! We appreciate your kind words and are thrilled to hear about your positive experience with us. It's wonderful to know that our website made it easy for you to find the perfect mat for your front door, even at a bespoke size. We're glad to hear that our regular progress updates kept you in the loop, and we're delighted that your mat arrived exactly as promised. We take pride in providing fabulous mats that meet our customers' expectations, and we're thrilled that we were able to provide you with just what you wanted. Thank you once again for choosing First Mats, and we hope to serve you again in the future! Best regards, Simone

Posted 1 week ago

“From the moment of going on the website and contacting David, the service was so unbelievably helpful and easy. David made my purchase super smooth & easy. It literally felt like I was the only customer as the service was incredibly tailored and personal. Thankyou for all your help!”

Posted 1 week ago

Hi Gemma, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience from the moment you visited our website. It was a pleasure to make your purchase process as smooth and easy as possible. Providing a tailored and personal service is something we strive for, and it's great to know we succeeded with you. Your appreciation means the world to us. Thank you once again for your kind words! Best regards, David

Posted 1 week ago

“Goods arrived on time in excellent order. Haven't used the mat yet as have had some work done where it will be used but am sure it will fit the bill perfectly.”

Posted 2 weeks ago

Hi Susan, Thank you for sharing your positive experience! We're glad to hear that your goods arrived on time and in excellent condition. While you haven't had the chance to use the mat just yet, we're confident it will meet your needs perfectly once you do. Your anticipation and trust in our product are truly appreciated. Looking forward to serving you again in the future! Best regards, David

Posted 2 weeks ago

“Excellent quality product alongside excellent customer service. Highly recommended.”

Posted 2 weeks ago

Hi Stephen, Thank you so much for your excellent review! We're so pleased to hear that you found both our product and customer service to be of high quality. Your recommendation means a lot to us, and we're thrilled to have met your expectations. Thanks again for your support! Best regards, David

Posted 2 weeks ago

“The drainaway Rubber Matting was exactly what I wanted and really looks smart and works well.”

Posted 2 weeks ago

Thank you for taking the time to leave such a positive review! We're delighted to hear the Drainaway Rubber Matting was precisely what you were looking for and that you're pleased with both its smart appearance and functionality. Your satisfaction is our goal, and it's wonderful to know we've achieved that with you. Warmest regards, David

Posted 2 weeks ago

“Excellent! Super absorbent and vacuum up brilliantly! Delighted!”

Posted 2 weeks ago

Thank you so much for your fantastic review! We're thrilled to hear that our product exceeded your expectations with its super absorbency and ease of vacuuming. It's wonderful to know you're delighted with your purchase. We greatly appreciate your feedback! Best regards, David

Posted 2 weeks ago

“It was a brill service. Fast delivery and response. Good to do bussiness with. Thanks.”

Posted 3 weeks ago

Hi Zydrunas, Thank you very much for your wonderful review! We're delighted to hear that you found our service brilliant, with fast delivery and quick responses. It's great to know you had a positive experience doing business with us. Your satisfaction is our top priority! Thanks again, David

Posted 2 weeks ago

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First Mats is rated 4.9 based on 1,274 reviews