First Mats have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great service, quick delivery and just what I needed at a reasonable price.
”
- Julie Ord
“
It's exactly what I wanted for a reasonable price
”
- Mr J S May
“
Promptly delivered and good quality. Accurately cut. Would prefer to have VAT inclusive price from the outset and not added at the end.
”
- C W Smith
“
First class service from placing order to delivery. One of the mats we wanted was an unusual size; this was dealt with and our order for three mats in total placed. The order came quickly (we live in Shetland!) and exceeded our expectations. Our confirmation e-mail of the order really made my day - nice to have a bit of humour! Thank you!
”
- Kathryn Kelly
“
lovely quality mat ,fantastic service and fast delivery
”
- Anonymous
“
I am pleased with the mat,- prompt delivery, as described, easy to cut to size and it looks good, thank you.
”
- Anonymous
“
I need to return the item & am disappointed to find that I won't recieve a full refund, 20% will be deducted
”
- Philip Metcalfe
“
After three days of ordering (FYI - next day delivery opted ) , I receive a note saying no stock and I have to wait till end sep to receive my order (one month wait) and no refund or discounts offered . Poor service . Think before you order from them.
”
- DK
“
First class service from placing order to delivery. One of the mats we wanted was an unusual size; this was dealt with and our order for three mats in total placed. The order came quickly (we live in Shetland!) and exceeded our expectations. Our confirmation e-mail of the order really made my day - nice to have a bit of humour! Thank you!
”
- Kathryn Kelly
“
lovely quality mat ,fantastic service and fast delivery
”
- Anonymous
“
great service and quick turnaraound .
david was extremly helpful .
”
- Sarah Christou
