DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.61

4.6 Rating 411 Reviews

91 %

of reviewers recommend DBS Bathrooms

4.6

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks really good. Would definitely recommend.”

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Posted 1 year ago

Thank you so much JOHN for your fantastic 5-star rating of DBS Bathrooms! We are thrilled to hear that you are pleased with our services. Your feedback means the world to us. Looks really good. Would definitely recommend. We truly appreciate your recommendation and support. If there's ever anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing DBS Bathrooms!

Posted 1 year ago

“Excellent product, service and customer care Will definitely be using again Thank you”

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Posted 1 year ago

Dear Grahame, Thank you so much for your amazing 5-star rating of DBS Bathrooms! We truly appreciate your support and are thrilled to hear that you had an excellent experience with our products, service, and customer care. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. We can't wait to serve you again in the future and provide you with the same level of quality and care that you experienced. Thank you once again for choosing DBS Bathrooms, and we look forward to assisting you with any future bathroom needs you may have! DBS Bathrooms

Posted 1 year ago

“Always good quality. The staff are always pleasant and are always on hand if you need more information. I have used DBS 4 times.”

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Posted 1 year ago

Dear Darren, Thank you so much for your fantastic 5-star rating of DBS Bathrooms! We truly appreciate your continued support and are pleased to hear that you have consistently had a positive experience with us. Always good quality is at the heart of what we strive for, and it's great to know that you've found our products to be of high standard. Our friendly staff are always ready to assist you and provide any additional information you may need. We are grateful for your loyalty and for choosing DBS Bathrooms for all your bathroom needs. We look forward to serving you again in the future! DBS Bathrooms

Posted 1 year ago

“Quick delivery of ceiling panels which were well packaged for delivery. Videos on DBS website were helpful and informative regarding installation of the panels.”

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Posted 1 year ago

Dear Nikki, Thank you so much for leaving a 5-star rating for DBS Bathrooms! We truly appreciate your support and kind words. We are glad to hear that you found our delivery service prompt, with the ceiling panels being well-packaged for a safe delivery. It is also satisfying to know that our informative installation videos on the DBS website were helpful to you. We strive to provide not only quality products but also comprehensive guidance to our customers. Your feedback encourages us to continue improving and delivering excellent service. Thank you once again for choosing DBS Bathrooms. We look forward to serving you again in the future! DBS Bathrooms

Posted 1 year ago

“Excellent product, delivery and service. My fitter was well pleased with the ease of installation. Good price. Based on my recent buy, they are the best on all account.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give DBS Bathrooms a 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you had an excellent experience with our products, delivery, and service. We are delighted to know that your fitter was pleased with the ease of installation and that our offering met your expectations. We strive to provide high-quality products at competitive prices, and we are thrilled that we were able to deliver that for you. Thank you once again for your kind words and for choosing DBS Bathrooms. Should you have any further requirements or need any assistance in the future, please do not hesitate to reach out to us. DBS Bathrooms

Posted 1 year ago

“Excellent quality products, and really low prices. Quick delivery as well. Good communication at each stage. Can’t fault them!”

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Posted 1 year ago

Thank you so much, Glyn, for giving DBS Bathrooms a stellar 5-star rating! We truly appreciate your kind words. We strive to provide excellent quality products at really low prices, ensuring that you get the best value for your money. Our dedicated team also works hard to ensure quick delivery and maintains good communication at every stage. Your support means the world to us! Should you ever need anything in the future, please do not hesitate to reach out.

Posted 1 year ago

“Pvc pannels arrived in great time with no damage great quality pannels for the price”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your fantastic 5-star rating of DBS Bathrooms! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. We are delighted to know that your PVC panels arrived promptly and without any damage. It brings us great joy to know that you are satisfied with the quality of the panels, especially considering the value for the price. Once again, thank you for choosing DBS Bathrooms and for taking the time to share your positive feedback. We hope to have the privilege of serving you again in the future. Warm regards, DBS Bathrooms

Posted 1 year ago

“We are so pleased with our finished bathroom! The colour of the panels are wonderful.”

DBS Bathrooms 5 star review on 13th May 2024

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate DBS Bathrooms with five stars! We truly value your feedback and are thrilled to hear that you are pleased with the finished bathroom. It's fantastic to know that the colour of the panels exceeded your expectations. We take great pride in providing our customers with high-quality products that bring both beauty and functionality to their spaces. We appreciate your support and hope that you continue to enjoy your wonderful bathroom. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you again for choosing DBS Bathrooms! Best regards, DBS Bathrooms

Posted 1 year ago

“Very good product and speedy delivery. Great finish too.”

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Posted 1 year ago

Thank you, David, for your 4-star rating of DBS Bathrooms! We truly appreciate your feedback and are glad to hear that you found our products to be very good with a speedy delivery. We take pride in providing great finishes and we're thrilled that it met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for choosing DBS Bathrooms!

Posted 1 year ago

“Arrived on time and looked as expected. Significantly improved our bathroom roof from white paint!”

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Posted 1 year ago

Thank you so much for taking the time to give DBS Bathrooms a 5-star rating! We greatly appreciate your positive feedback. We are thrilled to hear that our team arrived on time and that our work exceeded your expectations. It's wonderful to know that we were able to significantly improve your bathroom roof and provide you with the desired outcome. Your satisfaction is of utmost importance to us, and it motivates us to continue delivering exceptional services to all our customers. If you have any further questions or require any assistance, please do not hesitate to reach out to us. Thank you once again for choosing DBS Bathrooms and for your kind words. We look forward to serving you again in the future. Best regards, DBS Bathrooms

Posted 1 year ago

“Excellent service from sale to delivery and the delivery driver was extremely helpful 5*****”

Helpful Report

Posted 1 year ago

Dear Steve,Thank you so much for giving DBS Bathrooms a 5-star rating! We are thrilled to hear that you had an excellent experience with our service, from the sale right through to the delivery. We take pride in ensuring top-notch customer service at every step of the way. Moreover, we are delighted that our delivery driver went above and beyond to assist you. We truly appreciate your kind words and will make sure to pass on your feedback to our team. Once again, thank you for choosing DBS Bathrooms. We look forward to serving you again in the future! Best regards, DBS Bathrooms

Posted 1 year ago

“The delivery was by their own courier, Quality product delivered fast, damage free and within the timeslot given. Wouldn't hesitate to use DBS again.”

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Posted 1 year ago

Hi Chris! Thank you for taking the time to leave such a positive review. It's great to see your order arrived so quickly and that you were happy with the quality of the products. Thanks again, DBS Bathrooms!

Posted 1 year ago

“Have now renovated two bathrooms and a showre with the DBS panels and trims. Good quality and very quick delivery times. Good range of panel colours and finishes.”

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Posted 1 year ago

Dear Raymond,Thank you so much for your glowing 5-star rating of DBS Bathrooms! We truly appreciate your kind words and are overjoyed to hear about your satisfaction with our products. It's wonderful to know that you have successfully renovated two bathrooms and a shower using our DBS panels and trims. Our team takes immense pride in providing top-notch quality and ensuring prompt delivery times, so we're thrilled that we could meet your expectations in these areas. We strive to offer a wide range of panel colors and finishes to cater to different tastes and design preferences, and we're glad to hear that our selection has served you well. Once again, thank you for choosing DBS Bathrooms and for sharing your positive experience with us. We look forward to assisting you with any future projects you may have. Warm regards, DBS Bathrooms

Posted 1 year ago

“Perfect place to buy your panels, quality service and our delivery driver is a very helpful and knowledgeable person, I will always use this company”

Helpful Report

Posted 1 year ago

Dear Anthony,Thank you so much for taking the time to rate DBS Bathrooms with 5 stars! We truly appreciate your support and positive feedback. We are delighted to hear that our quality service has met your expectations and that our delivery driver has been helpful and knowledgeable. At DBS Bathrooms, we pride ourselves on providing a perfect place to buy your panels, ensuring top-notch products and an exceptional customer experience. It is fantastic to know that you will always choose our company for your needs. Thank you once again for your kind words and for being a valued customer. We look forward to serving you again in the future. Warm regards, DBS Bathrooms

Posted 1 year ago

“Delivered when stated. Arrived well packed.Excellent value for money. Has transformed bathroom. Have dealt with DBS before and happy to do so again. Have no hesitation in recommending them.”

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Posted 1 year ago

Hi Terry! Thank you for taking the time to leave such a positive review. We really appreciate your recommendation and we hope to see you again soon. DBS Bathrooms!

Posted 1 year ago

“Orderered and delivered promptly. Great stuff. Many thanks.”

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Posted 1 year ago

Hi Glynn! Thank you for taking the time to leave such a positive review. It's great to see your order arrived so quickly and that you were happy with the quality of the products. Thanks again, DBS Bathrooms!

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi Colin! Thank you for taking the time to leave such a positive review. We hope to see you again soon. DBS Bathrooms!

Posted 1 year ago

“Disgusting lack of customer care. Ordered and paid for bathroom panels 1 month before they were required, and 2 working days before delivery and our customers bathroom refurb start date, l got a phone call to say they wouldn't be delivering as they had gone to pick our order and there was a " printing error " on them, and the Manufacturer didn't know when the " printing error" was going to be sorted. What an absolute utter load of tosh, as clarified by both other companies that had these panels in stock, both told me that DBS Bathrooms are well known for fobbing customers off with poor excuses when they make a mistake and don't order in enough panels. Thankfully another company came to my rescue at very short notice so we didnt have to let our customer down with their bathroom refurb. I know where our company will be spending our £7k a year from now on, and it certainly won't be with the very unreliable DBS Bathrooms.”

Helpful Report

Posted 1 year ago

Hi! Thank you for taking the time to leave a review. We are very sorry to see the troubles you have had with your order. We can confirm that there was an issue with the Navy Chevron Panels, and this was down to the printing machine used by the manufacturer. As advised by email, we are more than happy to share with you the confirmation from the manufacturer that this indeed was the case. However, this is no excuse as your order was placed well in advance of your requested delivery date and at the time this panel was stocked. It is completely unacceptable that your order was not placed to one side within our warehouse ready for your delivery date. This is our usual process and again we can only sincerely apologise for the inconvenience this caused yourself and your customer. It is disappointing that after plenty of previous orders, we have not been able to resolve this for you given this is the first issue that has occurred when ordering from us. DBS Bathrooms

Posted 1 year ago

“ordered because DBS had what I needed and at a wonderful price. Delivery was remarkably quick and the quality of the materials excellent. very happy customer.”

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Posted 1 year ago

Hi Peter! Thank you for taking the time to leave such a positive review. It's great to see your order arrived so quickly and that you were happy with the quality of the products. Thanks again, DBS Bathrooms!

Posted 1 year ago

“These panels are brilliant for showers and bathroom renovations. Very easy to put up and good quality. Highly recommend.”

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Posted 1 year ago

Hi David! Thank you for taking the time to leave such a positive review. We really appreciate your recommendation and we hope to see you again soon. DBS Bathrooms!

Posted 1 year ago

DBS Bathrooms is rated 4.6 based on 411 reviews