DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.61

4.6 Rating 411 Reviews

91 %

of reviewers recommend DBS Bathrooms

4.6

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited in 3 days for delivery ordered Jan arrived 7 Feb 24 Very poor communication with no apology on day 3 when I rang . No text to give appropriate delivery although the delivery driver was very polite and helpful Not impressed with company”

Helpful Report

Posted 1 year ago

Hi! Thank you for taking the time to leave a review. We are very sorry to see the delivery issues you have experienced on this order. This is not the level of service we strive for and we can only apologies for the inconvenience this has caused. All customers are updated via email with tracking information so again we can only apologise for the miscommunication. DBS Bathrooms

Posted 1 year ago

“Excellent quality wall panels first class delivery well packed and excellent customer service”

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Posted 1 year ago

Hi! Thank you for taking the time to leave such a positive review. We are so pleased our service was able to meet your expectations and we hope to see you again soon. Thanks again, DBS Bathrooms!

Posted 1 year ago

“Fine. Usually supply good panels”

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Posted 1 year ago

Hi Richard, thanks for taking the time to leave a positive review! DBS Bathrooms

Posted 1 year ago

“Brilliant service on time delivery and great product”

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Posted 1 year ago

Hi! Thanks for taking the time to leave such a positive review! We hope to see you again soon. DBS Bathrooms

Posted 1 year ago

“First order good product excellent company 5 star . Ordered Thursday 4 Jan arrived the following day better than the hassle of going to your local store .and finding the product unavailable . WELL DONE DBS.”

Helpful Report

Posted 1 year ago

Thank you, John, for your 5 star rating and for your kind words about our company and our product! We appreciate your order and are glad to hear that it arrived quickly and in great condition. DBS Bathrooms

Posted 1 year ago

“Fast delivery and the quality is perfect. I’ve never used these guys before will definitely use again and recommend to my friends.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Dave! We're so glad to hear that you appreciate our fast delivery and that the quality of our products lived up to your expectations. We appreciate you giving us a try and we hope you recommend us to your friends!

Posted 1 year ago

“Used this company when i did my kitchen brilliant in a word from ordering to delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing review and 5-star rating of DBS Bathrooms! We are delighted to hear that your experience was brilliant from ordering to delivery in regards to your kitchen. We truly appreciate your feedback and are glad that you chose us. Thank you again!

Posted 1 year ago

“The only issue is having to make sure someone is there when they delivery, otherwise all good.”

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Posted 1 year ago

Thank you, Lorraine, for your 4 star rating of DBS Bathrooms! We are glad to hear that you are satisfied with the product and service provided. DBS Bathrooms

Posted 1 year ago

“We ordered panneling for our bathroom ceiling. Easy to order. Kept us informed of delivery. Very pleased with product.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating Derek! We are glad to hear that you had a positive experience when ordering panels for your bathroom ceiling with us. We strive to provide each customer with an easy and seamless process that is accompanied with knowledgeable customer service and consistent updates. We are thrilled to hear that you are pleased with the product you received!

Posted 1 year ago

“Delivery fast, quality great,no damage. Came directly from the factory,no third party handling. Easy to fit after a quick look on u tube. Will definitely buy direct again. 5 out of 5.”

DBS Bathrooms 5 star review on 14th December 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, David! We are elated to hear that delivery was fast, quality great, and no damage during direct shipping our warehouse. We appreciate your effort to look up instructions on YouTube to better fit your DBS Bathroom and are pleased that you would definitely buy from us again!

Posted 1 year ago

“Great service and quality product - no hesitation in recemmending”

Helpful Report

Posted 1 year ago

Thank you, Peter! We appreciate your fantastic 5 star rating of DBS Bathrooms. We are pleased to hear that you had a great experience with our service and quality product, and that you have no hesitation in recommending us!

Posted 1 year ago

“Really pleased with the service at a good price and excellent product.”

Helpful Report

Posted 1 year ago

Thank you so much, Dave, for your 5 star rating of DBS Bathrooms! We are really pleased to hear that you had a great experience with our service, and that you are satisfied with the good price and excellent product. We appreciate your feedback and your continued support.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you, Clifford, for your 5 star rating of DBS Bathrooms! We really appreciate it. We're glad to hear that you found our service to be excellent and that you had a great experience with us!

Posted 1 year ago

“This is our second order of shower panels from DBS . Excellent advice , service and products. The panels look fantastic and should be easy to maintain in the rental properties Can 100 % recommend”

Helpful Report

Posted 1 year ago

Thanks for the great 5 star rating for DBS Bathrooms, Joanne! We are so glad that this is your second order of shower panels from us and that you found our advice, service, and products to be excellent. We agree—the panels look fantastic, and they should be easy to maintain in the rental properties. We're happy to have received your recommendation—thank you!

Posted 1 year ago

“Great service and great product”

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Posted 1 year ago

Thank you for your wonderful 5 star review of DBS Bathrooms, Daniel! It truly means a lot to us. We pride ourselves on our great service and great product, and we're so glad you noticed!

Posted 1 year ago

“Excellent experience from ordering to delivery . Highly recommended !”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of DBS Bathrooms! We are delighted to hear that you had an excellent experience from ordering to delivery. We are so glad you would highly recommend us!

Posted 1 year ago

“Excellent service in handling my order , very prompt and efficient.”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are pleased you had an excellent service experience with us in handling your order - we strive to be prompt and efficient.

Posted 1 year ago

“Very prompt delivery and a good variety of options available.”

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Posted 1 year ago

Thank you so much, Sandeep, for your fantastic 5 star rating of DBS Bathrooms! We are delighted that you enjoyed the very prompt delivery, as well as the variety of options available. We appreciate your positive feedback!

Posted 1 year ago

“Prompt delivery and good value”

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Posted 1 year ago

Thank you so much, Graham, for your 5 star rating of DBS Bathrooms! We are glad that you enjoyed prompt delivery and good value from us!

Posted 1 year ago

“i would like to leave a review.......but i havnt actually received my order yet..after a week of waiting....the so called tracking service is a joke....ITS WITH THE CARRIER....may as well be on the moon...delivery within 5 days??? what a joke....i wish i had gone somewhere else but theyve had my money now.......ill probably get some financial recompense....but i wont hold my breath”

Helpful Report

Posted 1 year ago

DBS Bathrooms is rated 4.6 based on 411 reviews