DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.65

4.7 Rating 314 Reviews

92 %

of reviewers recommend DBS Bathrooms

4.7

Based on 314 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 14th December 2023

David Atherton

DBS Bathrooms 5 star review on 23rd November 2023

Michelle Cook

DBS Bathrooms 5 star review on 23rd October 2023

Robert Baker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fine. Usually supply good panels”

Helpful Report

Posted 3 months ago

Hi Richard, thanks for taking the time to leave a positive review! DBS Bathrooms

Posted 3 months ago

“The only issue is having to make sure someone is there when they delivery, otherwise all good.”

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Posted 4 months ago

Thank you, Lorraine, for your 4 star rating of DBS Bathrooms! We are glad to hear that you are satisfied with the product and service provided. DBS Bathrooms

Posted 4 months ago

“Great product, reasonably priced. I went for 5mm panels as putting on top of existing tiles. Their own clad adhesive was brilliant. Transformed my bathroom for under £500.”

Helpful Report

Posted 4 months ago

Thank you so much, Richard, for providing us a wonderful 4 star rating. We are so glad to hear that you found our product to be great and reasonably priced. We are especially delighted that you found our own Clad Grip Adhesive to be brilliant. It is great to know that you were able to transform your bathroom for under £500, and we are so pleased that our product was a part of that. Thank you for your review!

Posted 4 months ago

“Very please with the item”

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Posted 5 months ago

Thank you Mark for your 4 star rating of DBS Bathrooms. We are very pleased that you are happy with your item!

Posted 5 months ago

“Cladding very brittle - cut carefully”

Helpful Report

Posted 6 months ago

Thank you, Tim, for your 4-star rating of DBS Bathrooms. We appreciate your honest feedback. The cladding can become a little brittle before cutting in the colder months, but this can be navigated by storing the cladding at room temperature before cutting. DBS Bathrooms

Posted 5 months ago

“Product is great however I used your calculator to see how many panels I would need and it has actually calculated twice the amount that I needed and that included some wastage due to incorrect measurements. I suggest that you say that your calculator is not accurate. In hindsight I should have measured per panel and not used the calculator. Shame you don’t take back panels that are still in the box”

Helpful Report

Posted 9 months ago

Hi Bruce. Thank you for taking the time to leave a review! We are very sorry to see you had some issues with our panel calculator. We have checked this from our end, and this does appear to be working as expected so we are not sure what has happened on this occasion. Any unwanted items can be returned back to us within 14 days of receiving your order for a full refund. DBS Bathrooms

Posted 8 months ago

“Prompt delivery. Good product but most of the edges of the upvc cladding panels were slightly damaged, presumably in transit. As it happened it didn't matter as I was able to use them. Delivered in card board wrapping so impossible to see damage until opened and the driver was quickly away”

Helpful Report

Posted 11 months ago

Hi Donald, thank you for taking the time to leave a review. We are very sorry to see some of your items did arrive damaged. If you would like to email across some photographs of the damaged items, we would then be able to have this situation resolved for you. We can be reached at info@dbsbathrooms.com. DBS Bathrooms

Posted 10 months ago

“Easy to use website, pictures were good, made it easy to choose and get a good idea of what we were buying. Delivery was speedy, well packaged and no damaged items. Great product from a great company.”

DBS Bathrooms 4 star review on 3rd April 2023

Helpful Report

Posted 1 year ago

Hi Louise, thanks for taking the time to leave such a positive review! We hope to see you again soon. DBS Bathrooms!

Posted 1 year ago

“Very happy with the cladding products and the service. The only issue I have is the glue supplied for fixing the cladding. It might be fine on plasterboard or existing tiles in a house, but not in a vehicle such as a horsebox. Had to take down the whole new ceiling and redo with Soudal High Tack as it did not stay fixed. Fixed with Soudal it is never coming down again !!!!!!!”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for taking the time to leave a review. We are very sorry to see you had an issue with the adhesive. The adhesive is a general purpose adhesive and will stick to the majority of surfaces so we are very sorry this hasn't quite worked on this occasion. If you would like to contact us at info@dbsbathrooms.com we will then be more than happy to resolve this issue for you. DBS Bathrooms

Posted 1 year ago

“Great product that was easy to install. Only downside was loose extra panels were damaged in transit but managed to use them as damaged sections were cut off as waste.”

Helpful Report

Posted 1 year ago

Hi Jonathan! Thank you for taking the time to leave a review. We are very sorry to see you received some damaged panels. If you would like to email across a photograph to info@dbsbathrooms.com along with your order number, we would then be happy to resolve this for you. DBS Bathrooms

Posted 1 year ago

“Items of good quality delivered exactly as stated.”

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Posted 1 year ago

Hi Dawn, thanks for taking the time to leave such a positive review. We hope to see you again soon. DBS Bathrooms!

Posted 1 year ago

“I was happy with the service, I have dropped 1 star due to the silver trimmers, because they were not stored flat, the ones I had delivered would not stick to walls, due to they had bellowed a complete nightmare”

Helpful Report

Posted 1 year ago

Hi Elaine, thanks for taking the time to leave a review. We are very sorry to see you're not entirely happy with your order. If you would like to email us at info@dbsbathrooms.com we would be more than happy to resolve this issue with the Silver Trims for you. Very many apologies for any inconvenience caused. DBS Bathrooms

Posted 1 year ago

“Have used THE panels several times now, always been happy with the product, easy to install and looks really nice.”

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Posted 1 year ago

Hi David, thanks for taking the time to leave such a positive review. We hope to see you again soon. DBS Bathrooms!

Posted 1 year ago

“Fast delivery from time of ordering. Good economcal product. Some found damaged on arrival but managed to use all. Thank you”

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Posted 1 year ago

Hi Tim, thank you for taking the time to leave a review. We are sorry to see the issues you had with some of your panels. If you could email some photographs to info@dbsbathrooms.com we can then proceed to resolve this issue for you. DBS Bathrooms

Posted 1 year ago

“Panels were ok in one pack but 4 cracked in 2nd pack delivery was sent quick Did not call as we were almost done when we noticed last 4 cracked so made them do”

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Posted 1 year ago

Hi Les, thank you for taking the time to leave a review! We are very sorry to see you received some damaged items. If you would like to email some photographs to info@dbsbathrooms.com we can then have this issue resolved for you. DBS Bathrooms

Posted 1 year ago

“Products are excellent and well priced however recently delivery has been slow, would recommend they change their courier company”

Helpful Report

Posted 1 year ago

Hi Mary, thanks for taking the time to leave a review! Thank you for your kind comments regarding our products and pricing. We are sorry to hear delivery has been slow for you recently. We will keep an eye on this for you going forward to ensure this does not happen again. Thanks again, DBS Bathrooms!

Posted 1 year ago

“Quick and friendly service, unfortunately about 6 of the panels were faulty, but overall would use again”

Helpful Report

Posted 1 year ago

Hi Elizabeth, thank you for taking the time to leave a review! We are very sorry to hear you have received some faulty panels. If you would like to email us at info@dbsbathrooms.com we would be more than happy to resolve this for you. Thanks again, DBS Bathrooms.

Posted 1 year ago

“Quite a few of the panels were damaged but managed to complete the roof ok and the panels look really good”

Helpful Report

Posted 1 year ago

Hi! Thank you for taking the time to leave a review. We are very sorry to see you have received some damaged items. If you would like to email across some photos to info@dbsbathrooms.com of the damaged items, we can then proceed to resolve this for you. DBS Bathrooms

Posted 1 year ago

“DBS are great and very helpful. Do wish they had order delivery days you could choose, just to book bathroom jobs in better.”

Helpful Report

Posted 1 year ago

Hi Lee, thank you for taking the time to leave a positive review. Depending on your delivery postcode, we do have set days available for delivery. We have reached out to you to share these with you. We hope to see you again soon! DBS Bathrooms

Posted 1 year ago

“Purchased 6mm x250mm tongue and groove wall cladding great product and service from DBS but let down badly by their courier company. Every panel had damage but by the time I got around to actualy unwrapping it was too late to complain so wasted a lot of product and had not enough left to finish project. Luckily it was for my own use so decided to leave one wall to paint instead of cladding but disappointed that I could not complete it as planned.”

Helpful Report

Posted 1 year ago

Hi Stuart! Thanks for taking the time to leave a review. We are very sorry to hear about the damaged panels you received on your order. If you would like to forward some photogrpahs of the damaged panels, we would then be more than happy to look into this for you. If you could please email info@dbsbathrooms with your order number, that would be great. Thanks again, DBS Bathrooms.

Posted 1 year ago

DBS Bathrooms is rated 4.7 based on 314 reviews