DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.59

4.6 Rating 448 Reviews

90 %

of reviewers recommend DBS Bathrooms

4.6

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 8th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect delivery - on time and handled with care, great product at a good price.”

Helpful Report

Posted 6 days ago

Hi Alan, Thank you for your fantastic 5-star review! We’re really pleased you were happy with the on-time delivery and the great value of the product. If you need anything else, just let us know. DBS Bathrooms

Posted 6 days ago

“Nightmare ordered 19 ceiling panels and box of screws 7 days ago 12 Panels turned up last night 3 damaged several e mails proving damage back and fro and still waiting for the rest of the order Unless you live with no local supplier in a remote area avoid DBS as not reliable Bad experience and costly turning away tradesman”

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Posted 1 week ago

“DBS Bathrooms were brilliant! I asked a few fitting questions before ordering and had a sample of materials. I ordered on the Friday afternoon and it was delivered on the Tuesday. The job is complete and is looking brilliant!! Thank DBS Bathrooms!”

Helpful Report

Posted 1 week ago

Hi Pete, Thank you for your fantastic 5-star review! We’re really pleased you were happy with asking questions, receiving a sample, and the quick delivery from Friday to Tuesday, and that the job is looking brilliant. If you need anything else, just let us know. DBS Bathrooms

Posted 1 week ago

“Ordered online. Fast delivery. Great communication regarding delivery date and accurate updates on the delivery time. Wall panels were well packaged. Product is perfect and looks amazing. Looks very expensive despite being reasonably priced. Will use again.”

Helpful Report

Posted 1 month ago

Hi! Thank you for your fantastic 5-star review! We’re really pleased you’re happy with the fast delivery, clear communication, careful packaging, and that the product looks amazing. If you need anything else, just let us know. DBS Bathrooms

Posted 1 month ago

“The panels and service was very good and will be letting my family and friends know”

Helpful Report

Posted 1 month ago

Hi! Thank you for your fantastic 5-star review! We’re really pleased you’re happy with the panels and service, and that you’ll be letting your family and friends know. If you need anything else, just let us know. DBS Bathrooms

Posted 1 month ago

“So pleased with everything I have bought good service and delivery and the prices are great too”

Helpful Report

Posted 1 month ago

Hi Manda, Thank you for your fantastic 5-star review! We’re really pleased you’re happy with everything—our service, delivery, and great prices. If you need anything else, just let us know. DBS Bathrooms

Posted 1 month ago

“Quick delivery from DBS Bathrooms and the panels look superb. The packaging was excellent. I was a little disappointed to find a couple of panels with small holes in the surface - likely from a workbench or the manufacturing process - but it wasn't a major inconvenience as I used those for narrow edges and avoided the marks. I’m glad I bought two extra panels for peace of mind, as they definitely came in handy. Just a heads-up to be careful with the 6mm panels because they are quite fragile, though I found they cut easily with a sharp knife.”

Helpful Report

Posted 2 months ago

“Affordable and classy bathroom looks lovely really pleased .”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for your fantastic 5-star review! We're so pleased to hear that the bathroom looks affordable and classy and that you’re really pleased with the result. DBS Bathrooms

Posted 2 months ago

“The 3 stars are all for dbs, sales procedure and staff. The product itself has been a nightmare. High gloss panels with chrome trim. 7.20 per panel. They are 8mm but the actual top.piece of plastic is that thin if you put anything against it it'll crack or pierce. Literally trying to build a room without touching the walls. Having to reconfigure bathroom cupboards do ensure doors can't accidentally be opened against walls. They look beautiful such a shame they quality isn't there. As they go up with adhesive I'm dreading any damage as replacing will be a nightmare. Great service from store lousy product, shame that the quality just isn't there with this paticular panel.”

Helpful Report

Posted 2 months ago

Hi Zac, Thanks for taking the time to share your experience. We’re glad the service and sales process were positive, but we’re sorry to hear about the quality concerns with the panels. The Gloss White Chrome 8mm Panels are one of our most popular product lines and are built to withstand daily use. Most of our customers install these panels on their ceilings due to the chrome strip, but they are also fine to be used on your walls. If you are not entirely satisfied with the products, you can return these back to use within 14 days of placing your order and we would be happy to assist with an exchange or refund. Please contact us at info@dbsbathrooms.com or call 01827 714255 with your details. Very many apologies for the inconvenience caused. DBS Bathrooms

Posted 2 months ago

“Product was great to work with, only issue i must say was the delivery, for the amount we ordered would expected free delivery, as it turns out the courier said my address is the highlands- when I am not.what map are they reading from.”

Helpful Report

Posted 2 months ago

Hi Paul, Thanks for your review. Glad the product worked well. Sorry about the delivery charges to your postcode. Unfortunately, due to the size and weight of the products, certain postcodes with our courier are chargeable and these are listed on our site prior to placing your order. DBS Bathrooms

Posted 2 months ago

“Top class service from Product to delivery, very easy website to view and order from. The Wall boards were just to job and complete the look we were after and easy to use.”

Helpful Report

Posted 2 months ago

Hi Gary! Thank you for your fantastic 5-star review. We're thrilled you were happy with the top class service from product to delivery, and that the website was easy to view and order from. Delighted our panels completed the look and were easy to use. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 2 months ago

“Great quality & service”

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Posted 3 months ago

Hi! Thank you for your fantastic 5-star review. We're thrilled you were happy with the great quality and service. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 2 months ago

“Plumber said it was faulty”

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Posted 3 months ago

Hi Grace, Thanks for taking the time to leave a review. Sorry to hear the plumber said it was faulty. If you could send across a description of the fault and some photographs, our customer services team will be on hand to assist you with this. We can be reached via email at info@dbsbathrooms.com or via phone on 01827 714255. Please have your order details on hand. Very many apologies for any inconvenience caused. DBS Bathrooms

Posted 3 months ago

“Faultless! This company has been excellent throughout. The purchasing was easy, and when we had issues with our local delivery couriers, the customer service team were brilliant. Super quick responses and no issues in supporting me with my purchase. Highly recommend, and would certainly use in the future”

Helpful Report

Posted 3 months ago

Hi Brian! Thank you for your fantastic 5-star review. We’re thrilled you found purchasing easy and that our customer service team were brilliant, with quick responses and support when your local delivery couriers caused issues. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 3 months ago

“Fast delivery good service and reasonably priced”

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Posted 3 months ago

Hi Chris! Thank you for your fantastic 5-star review. We’re thrilled you found our delivery fast, service good, and prices reasonable. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 3 months ago

“great company”

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Posted 3 months ago

Hi Dave! Thank you for your fantastic 5-star review. We’re thrilled you think we’re a great company. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 3 months ago

“Faultless service from DBS, from order to delivery, communication is top notch. Quality panels that let me create exactly what my wife wanted!”

Helpful Report

Posted 4 months ago

Hi Colin! Thank you for your fantastic 5-star review. We’re thrilled to hear you had faultless service from order to delivery and that our communication and quality panels helped you create exactly what your wife wanted. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 4 months ago

“Good quality great service”

Helpful Report

Posted 4 months ago

Hi Simon! Thank you for your 5-star review. We’re thrilled to hear you’re happy with the quality and service. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 4 months ago

“I’ve been using DBS for years when Dan was in Lichfield. Always a great service excellent staff. I’ve never been anywhere else. 300+ Bathrooms’s and kitchens done, here’s to many more. Merry Christmas. Tony Fix It”

Helpful Report

Posted 4 months ago

Hi Tony! Thank you for your wonderful 5-star review of DBS Bathrooms. We're delighted to hear you’ve been with us for years and that our service and staff have consistently met your expectations. Here’s to many more installations. Merry Christmas to you as well! If you need anything, please reach out anytime. DBS Bathrooms

Posted 4 months ago

“Terrible service most of panel was damaged,we have spend 3-4 days to sort to problem but the end they have offered very funny amount for refund”

Helpful Report

Posted 5 months ago

DBS Bathrooms is rated 4.6 based on 448 reviews