DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.60

4.6 Rating 442 Reviews

90 %

of reviewers recommend DBS Bathrooms

4.6

Based on 442 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

Write Your review

Tell us how DBS Bathrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DBS Bathrooms 5 star review on 8th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery from DBS Bathrooms and the panels look superb. The packaging was excellent. I was a little disappointed to find a couple of panels with small holes in the surface - likely from a workbench or the manufacturing process - but it wasn't a major inconvenience as I used those for narrow edges and avoided the marks. I’m glad I bought two extra panels for peace of mind, as they definitely came in handy. Just a heads-up to be careful with the 6mm panels because they are quite fragile, though I found they cut easily with a sharp knife.”

Helpful Report

Posted 1 week ago

“Affordable and classy bathroom looks lovely really pleased .”

Helpful Report

Posted 2 weeks ago

Hi Sharon, Thank you for your fantastic 5-star review! We're so pleased to hear that the bathroom looks affordable and classy and that you’re really pleased with the result. DBS Bathrooms

Posted 1 week ago

“The 3 stars are all for dbs, sales procedure and staff. The product itself has been a nightmare. High gloss panels with chrome trim. 7.20 per panel. They are 8mm but the actual top.piece of plastic is that thin if you put anything against it it'll crack or pierce. Literally trying to build a room without touching the walls. Having to reconfigure bathroom cupboards do ensure doors can't accidentally be opened against walls. They look beautiful such a shame they quality isn't there. As they go up with adhesive I'm dreading any damage as replacing will be a nightmare. Great service from store lousy product, shame that the quality just isn't there with this paticular panel.”

Helpful Report

Posted 3 weeks ago

Hi Zac, Thanks for taking the time to share your experience. We’re glad the service and sales process were positive, but we’re sorry to hear about the quality concerns with the panels. The Gloss White Chrome 8mm Panels are one of our most popular product lines and are built to withstand daily use. Most of our customers install these panels on their ceilings due to the chrome strip, but they are also fine to be used on your walls. If you are not entirely satisfied with the products, you can return these back to use within 14 days of placing your order and we would be happy to assist with an exchange or refund. Please contact us at info@dbsbathrooms.com or call 01827 714255 with your details. Very many apologies for the inconvenience caused. DBS Bathrooms

Posted 3 weeks ago

“Product was great to work with, only issue i must say was the delivery, for the amount we ordered would expected free delivery, as it turns out the courier said my address is the highlands- when I am not.what map are they reading from.”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thanks for your review. Glad the product worked well. Sorry about the delivery charges to your postcode. Unfortunately, due to the size and weight of the products, certain postcodes with our courier are chargeable and these are listed on our site prior to placing your order. DBS Bathrooms

Posted 3 weeks ago

“Top class service from Product to delivery, very easy website to view and order from. The Wall boards were just to job and complete the look we were after and easy to use.”

Helpful Report

Posted 3 weeks ago

Hi Gary! Thank you for your fantastic 5-star review. We're thrilled you were happy with the top class service from product to delivery, and that the website was easy to view and order from. Delighted our panels completed the look and were easy to use. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 3 weeks ago

“Great quality & service”

Helpful Report

Posted 1 month ago

Hi! Thank you for your fantastic 5-star review. We're thrilled you were happy with the great quality and service. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 3 weeks ago

“Plumber said it was faulty”

Helpful Report

Posted 1 month ago

Hi Grace, Thanks for taking the time to leave a review. Sorry to hear the plumber said it was faulty. If you could send across a description of the fault and some photographs, our customer services team will be on hand to assist you with this. We can be reached via email at info@dbsbathrooms.com or via phone on 01827 714255. Please have your order details on hand. Very many apologies for any inconvenience caused. DBS Bathrooms

Posted 1 month ago

“Faultless! This company has been excellent throughout. The purchasing was easy, and when we had issues with our local delivery couriers, the customer service team were brilliant. Super quick responses and no issues in supporting me with my purchase. Highly recommend, and would certainly use in the future”

Helpful Report

Posted 1 month ago

Hi Brian! Thank you for your fantastic 5-star review. We’re thrilled you found purchasing easy and that our customer service team were brilliant, with quick responses and support when your local delivery couriers caused issues. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 1 month ago

“Fast delivery good service and reasonably priced”

Helpful Report

Posted 1 month ago

Hi Chris! Thank you for your fantastic 5-star review. We’re thrilled you found our delivery fast, service good, and prices reasonable. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 1 month ago

“great company”

Helpful Report

Posted 1 month ago

Hi Dave! Thank you for your fantastic 5-star review. We’re thrilled you think we’re a great company. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 1 month ago

“Faultless service from DBS, from order to delivery, communication is top notch. Quality panels that let me create exactly what my wife wanted!”

Helpful Report

Posted 2 months ago

Hi Colin! Thank you for your fantastic 5-star review. We’re thrilled to hear you had faultless service from order to delivery and that our communication and quality panels helped you create exactly what your wife wanted. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 2 months ago

“Good quality great service”

Helpful Report

Posted 2 months ago

Hi Simon! Thank you for your 5-star review. We’re thrilled to hear you’re happy with the quality and service. If you need anything else in the future, just let us know. DBS Bathrooms

Posted 2 months ago

“I’ve been using DBS for years when Dan was in Lichfield. Always a great service excellent staff. I’ve never been anywhere else. 300+ Bathrooms’s and kitchens done, here’s to many more. Merry Christmas. Tony Fix It”

Helpful Report

Posted 2 months ago

Hi Tony! Thank you for your wonderful 5-star review of DBS Bathrooms. We're delighted to hear you’ve been with us for years and that our service and staff have consistently met your expectations. Here’s to many more installations. Merry Christmas to you as well! If you need anything, please reach out anytime. DBS Bathrooms

Posted 2 months ago

“Terrible service most of panel was damaged,we have spend 3-4 days to sort to problem but the end they have offered very funny amount for refund”

Helpful Report

Posted 3 months ago

“Great product, prices and service. Highly recommended.”

Helpful Report

Posted 4 months ago

Hi Barbara! Thank you so much for your wonderful 5-star review of DBS Bathrooms! We're thrilled to hear that you found our products, prices, and service to be excellent. Your high recommendation means the world to us and truly inspires our team to keep delivering the best! If there's anything else we can assist you with, please feel free to reach out anytime! DBS Bathrooms

Posted 4 months ago

“Very quick turn around kept informed of delivery.Was right on time driver was very good .Products very good can’t fault them in anyway a1 service .”

Helpful Report

Posted 4 months ago

Hi Michael! Thank you for your outstanding 5-star review of DBS Bathrooms! We are thrilled to hear that you enjoyed a quick turnaround and timely delivery. It’s wonderful that our driver left a positive impression and that our products met your expectations without any faults. Your satisfaction is incredibly important to us, and feedback like yours truly motivates our team! If you need anything else or have questions in the future, please don’t hesitate to reach out! DBS Bathrooms

Posted 4 months ago

“Product description was accurate, good quality and a great price. The staff were friendly and knowledgeable on this product.”

Helpful Report

Posted 4 months ago

Hi Jackie! Thank you for your glowing 5-star review of DBS Bathrooms! We're thrilled that our product description met your expectations and that you found the quality great at an excellent price. It's also wonderful to hear that our staff made a positive impression with their friendliness and knowledge. Your feedback truly makes our day! If you have any questions or need assistance in the future, don’t hesitate to reach out! DBS Bathrooms

Posted 4 months ago

“Easy to use fast delivery”

Helpful Report

Posted 4 months ago

Hi Phillip! Thank you for your fantastic 5-star review of DBS Bathrooms! We're delighted to hear that you found our service easy to use and that delivery was fast. Your satisfaction is our top priority, and we love knowing that we met your expectations! If you ever have any questions or need further assistance, don’t hesitate to reach out! DBS Bathrooms

Posted 4 months ago

“Really good service... Will answer any questions in emails .. love my bathroom really effective finish, easy to install. thanks .”

Helpful Report

Posted 5 months ago

Hi there! Thank you so much for your amazing 5-star review of DBS Bathrooms! We're thrilled to hear that you loved your bathroom and found our service helpful. It’s wonderful to know that the installation was easy and the finish effective—your happiness is our mission! If you have any questions or need anything else in the future, feel free to reach out! DBS Bathrooms

Posted 4 months ago

“Absolutely perfect. 10/10 for easy ordering .fast delivery and top quality products 👌 ✨️ 👏 😍”

Helpful Report

Posted 5 months ago

Hi Tracy! Thank you so much for your wonderful 5-star review of DBS Bathrooms! We’re overjoyed to hear that you found the ordering process easy and that your delivery was so quick. It’s fantastic to know that you’re loving the quality of our products—your satisfaction means everything to us! If you ever need assistance or have any questions in the future, just let us know! DBS Bathrooms

Posted 5 months ago

DBS Bathrooms is rated 4.6 based on 442 reviews