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DBS Bathrooms Reviews

4.6 Rating 411 Reviews
91 %
of reviewers recommend DBS Bathrooms
4.6
Based on 411 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read DBS Bathrooms Reviews
Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

Write Your review

Anonymous
Anonymous  // 01/01/2019
I've purchased several times with this company and they are always very helpful on the phone especially when they added to my order after I had ordered online. Whenever there have been damaged panels they were quick to send out replacements. A great company with great prices too!!
Helpful Report
Posted 1 day ago
Very quick , and informed delivery by friendly delivery man. No damage to items which I was happy about ,as I had read with other companies. Cladding really easy to put up and has turned an eyesore into a pleasant and easy to care for bathroom ceiling. Very well priced . Would recommend.
Helpful Report
Posted 3 days ago
Hi! Thank you so much for your wonderful 5-star review of DBS Bathrooms! We're delighted to hear that your delivery was quick and that our friendly team made a positive impression. It's fantastic to know that the cladding has transformed your bathroom ceiling into something beautiful and low-maintenance. We greatly appreciate your recommendation and kind words about our pricing! If you ever need any further assistance, we're just a message away. DBS Bathrooms
Posted 2 days ago
Fantastic product and service I’m a decorator and just hung panel on wall following a plum liner as if papering room so easy and looks classy
DBS Bathrooms 5 star review on 5th June 2025
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Posted 1 month ago
Hi Paul! Thank you so much for your amazing 5-star review of DBS Bathrooms! We’re thrilled to hear that you found our panels easy to work with and that they added a classy touch to your project. Your skills as a decorator truly shine through! We appreciate your kind words and support. If you ever need anything else, don’t hesitate to reach out! DBS Bathrooms
Posted 3 weeks ago
Good choice of products on offer. Order process simple and arrived quickly considering I live near John O'Groats! Well packaged as the product is fragile. No issues whatsoever.
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Posted 1 month ago
Hi Trevor! Thank you for your fantastic 5-star review of DBS Bathrooms! We're so pleased to hear that you found our product selection appealing and that the order process was straightforward. It's great to know it arrived quickly, especially being so far north! Your feedback about the packaging means a lot to us, as we understand how important it is for fragile items to be well-protected. If you ever need assistance in the future, just reach out! DBS Bathrooms
Posted 3 weeks ago
Excellent value for money & quick delivery. But must say on the last order the corner trim was smashed to pieces so that was a write off, it wasn’t packaged well enough for courier delivery. Will buy more cladding but not the trim.
Helpful Report
Posted 1 month ago
Hi Ron! Thank you for your great 5-star review of DBS Bathrooms! We're glad to hear that you found our products to be excellent value for money and that the delivery was quick. We are very sorry to see your Trim did arrive damaged. If you would like to email across a photograph of the damaged Trim to our customer service team, we will be able to get that resolved for you. Please email to info@dbsbathrooms.com along with your order number. DBS Bathrooms
Posted 3 weeks ago
Love the grey marbling panels. Wasn't sure whether the colour would be darker but they were what you see in the photo. Easy to fit and to clean. Would buy again fromDBS if I need to.
Helpful Report
Posted 1 month ago
Hi there! Thank you for your wonderful 5-star review of DBS Bathrooms! We're thrilled that you love the Grey Marble Panels and that they matched your expectations perfectly. It's great to hear that you found them easy to fit and clean as well! We appreciate your trust in us and look forward to serving you again in the future! DBS Bathrooms
Posted 1 month ago
Great variety of materials and knowledge
Helpful Report
Posted 1 month ago
Hi Mark! Thank you for your amazing 5-star review of DBS Bathrooms! We're delighted to hear that you appreciated our variety of materials and found our knowledge helpful. It’s always our aim to provide a well-rounded experience and expert guidance. If you ever have more questions or need assistance, don’t hesitate to reach out. We're here to help! DBS Bathrooms
Posted 1 month ago
Love my panels friendly fast easy to order online and any problems with the product they are an excellent company who deal promptly professionally with you would highly recommend
Helpful Report
Posted 1 month ago
Hi Amanda! Thank you for your fantastic 5-star review of DBS Bathrooms! We're thrilled to hear that you love your panels and found the ordering process to be friendly and easy. It’s wonderful to know that our team was able to address any concerns you had promptly and professionally. Your recommendation means so much to us! If you need any assistance in the future or have more feedback to share, please don’t hesitate to get in touch. DBS Bathrooms
Posted 1 month ago
Ordered 2 boxes of bathroom panels and they have arrived as different colours. Put them on the wall and they are different colours. Tried emailing but no reply.
Helpful Report
Posted 2 months ago
Hi Mandy, Very many apologies you have an issue with your order. We have checked our emails but are unable to locate anything under your name. We have sent you an email to the address on your order. If you could please reply to that, our customer service team will be on hand to resolve your issue. Alternatively, you can email to info@dbsbathrooms.com along with your order number and we will be on hand to assist. Very many apologies for any inconvenience caused. DBS Bathrooms
Posted 1 month ago
Beautiful tiles and great staff
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Posted 2 months ago
Hi Susan! Thank you for your lovely 4-star review of DBS Bathrooms! We're thrilled to hear that you loved the beautiful tiles and had a great experience with our staff. Your feedback is incredibly important to us, and we're always striving to offer the best for our customers. If there's anything we can do to enhance your experience further, please let us know. We're here to help! DBS Bathrooms
Posted 1 month ago
Excellent service,delivery as promised and price very competitive. No complaints wharsoever will use again and have no issues recommending company. Thank You
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Posted 2 months ago
Hi Linda! Thank you so much for your wonderful 5-star review of DBS Bathrooms! We’re thrilled to hear that you were pleased with our service, and it’s fantastic to know that we delivered on our promises and provided competitive pricing. Your recommendation means a lot to us! We can’t wait to assist you again in the future. If you ever need anything or have questions, just reach out! DBS Bathrooms
Posted 1 month ago
Site was easy to navigate, ordering was straightforward, product perfect for project, updated on delivery & delivered on time. Would highly recommend company & products. Our 3rd time ordering from them.
Helpful Report
Posted 2 months ago
Hi Jen! Thank you for your amazing 5-star review of DBS Bathrooms! We’re so pleased to hear that you found our site easy to navigate and that your ordering experience was straightforward. It’s great to know that our updates on delivery helped keep you informed, and we’re delighted that everything arrived on time! Your continued support means the world to us, and we can’t wait to welcome you back for your next project. If you ever have any questions or need assistance, please feel free to reach out! DBS Bathrooms
Posted 1 month ago
Great service
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Posted 2 months ago
Hi Lee! Thank you for your fantastic 5-star review of DBS Bathrooms! We're delighted to hear that you had a great experience with our service. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We truly appreciate your support and look forward to serving you again. If you ever have questions or need assistance, please feel free to reach out! DBS Bathrooms
Posted 1 month ago
Quick delivery and good quality wall boards, delivery was really prompt. Even issues dealt with quickly and satisfactorily. A pleasure to deal with
Helpful Report
Posted 2 months ago
Hi Tony! Thank you for your fantastic 5-star review of DBS Bathrooms! We're thrilled to hear that you experienced prompt delivery and found our wall panels to be of good quality. It’s great to know that any issues were resolved quickly and to your satisfaction. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out. DBS Bathrooms
Posted 2 months ago
very easy ordering process, kept well informed of delivery information. Items delivered well packaged & by a very polite person. It as good as it gets. I will be very happy to order from DBS in the future.
Helpful Report
Posted 2 months ago
Hi there! Thank you so much for your wonderful 5-star review of DBS Bathrooms! We're thrilled to hear that you found our ordering process easy and that you were well informed throughout the delivery. It’s great to know that your items arrived well packaged by our polite delivery team. Your kind words truly mean a lot to us, and we’re excited to welcome you back for your future orders. If you have any questions or need assistance, please don't hesitate to reach out! DBS Bathrooms
Posted 1 month ago
Very disappointed. 3 out of 6 panels I ordered have issues. 2 have corner damages and one is the completely wrong style. As I'm outwith the 14 day return period I've been told there's nothing I can do apart from buy again. Doesn't give me confidence to buy more with 50% of my order being unusable.
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Posted 3 months ago
Amazing ceiling cladding which look great and vastly improves the look of our bathroom. Really good customer service and fast delivery - the cladding was very easy to install. Very Happy with DBS Bathrooms....Highly recommended!
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Posted 3 months ago
Hi George! Thank you so much for your amazing 5-star review of DBS Bathrooms! We're thrilled to hear that you love the ceiling cladding and that it has made such a positive impact on your bathroom's appearance. It’s fantastic to know that our customer service and speedy delivery met your expectations, and that the installation process was a breeze for you! We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any questions or need further assistance, don’t hesitate to reach out! DBS Bathrooms
Posted 3 months ago
Not a bad product. The only issue I have is there is no adjustment if the wall or bath are not plumb/ level.
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Posted 3 months ago
Hi Gareth, thank you for taking the time to leave a review. If the walls are slightly uneven, the panels can be scribed in to create a level of finish. Depending on how uneven your walls, it might be best to plaster or batten the wall prior to installation. DBS Bathrooms
Posted 3 months ago
Very efficient, the item arrived on time and was at a very competayive price
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Posted 3 months ago
Hi Philip! Thank you for your wonderful 5-star review of DBS Bathrooms! We're thrilled to hear that your item arrived on time and at a competitive price. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We appreciate your kind words and look forward to serving you again in the future. If you need any assistance or have questions, feel free to reach out! DBS Bathrooms
Posted 3 months ago
Great service again never use anybody else excellent service Excellent quality excellent company
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Posted 4 months ago
Hi Gary! Thank you for your incredible 5-star review of DBS Bathrooms! We're thrilled to hear that you consistently receive excellent service from us and that you appreciate the quality of our products. It’s truly rewarding to know we’ve earned your trust as your go-to company. Your kind words motivate us to keep up the great work, and we look forward to serving you again in the future! If you ever need anything or have any questions, just let us know. DBS Bathrooms
Posted 4 months ago
DBS Bathrooms is rated 4.6 based on 411 reviews