DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.61

4.6 Rating 411 Reviews

91 %

of reviewers recommend DBS Bathrooms

4.6

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, price and delivery. Super happy. Would highly recommend and I will be using them again. They have great tracking system which enables you see your delivery live on route. Perfect so you can schedule your time. Delivery driver was friendly, polite and helpful. Well done DBS Bathrooms. I work also in retail and appreciate great service.”

Helpful Report

Posted 4 months ago

Hi Andrea! Thank you for your fantastic 5-star review of DBS Bathrooms! We're so pleased to hear that you had an excellent experience with our product, pricing, and delivery. It's great to know that our tracking system helped you plan your schedule, and we'll make sure to pass along your compliments to our friendly delivery driver. We truly appreciate your kind words, and your recommendation means so much to us, especially coming from someone in retail who understands the value of great service. We can’t wait to assist you again in the future! If you have any questions or need anything else, don’t hesitate to reach out. DBS Bathrooms

Posted 4 months ago

“I purchased some acoustic wood slat panels in grey oak and they’re amazing quality. Really easy to cut and fit to our wall. They’ve transformed our snug into a cosy room! DBS delivered them for free on their own vehicle too, lovely driver and staff to deal with.”

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Posted 4 months ago

Hi Tara! Thank you so much for your glowing 5-star review of DBS Bathrooms! We're absolutely delighted to hear that you're thrilled with your acoustic wood slat panels and that they brought such a cozy transformation to your snug. We take pride in the quality of our products, so it’s fantastic to know they were easy to cut and fit. We're also glad our delivery service made a positive impression, and we'll be sure to pass along your kind words to our driver and staff. Your feedback means the world to us, and we can’t wait to assist you with any future projects! If you need anything else, just reach out. DBS Bathrooms

Posted 4 months ago

“Great product delivered on time and in excellent condition, Quality product and looks great in the bathroom. Would recommend to friends and family and any other who is looking to improve their bathroom etc. 10/100”

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Posted 4 months ago

Hi Craig! Thank you for your outstanding 5-star review of DBS Bathrooms! We’re thrilled to hear that you received your product on time and in excellent condition. It’s wonderful to know that you’re enjoying the quality and aesthetic it brings to your bathroom. Your recommendation to friends, family, and others looking to enhance their bathrooms truly means the world to us. We appreciate your support and look forward to assisting you with any future projects you may have! If you need anything else, don’t hesitate to contact us. DBS Bathrooms

Posted 4 months ago

“Used this company a couple of times for wall panelling, great price, quick delivery, no issues at all. Highly recommend”

Helpful Report

Posted 5 months ago

Hi Gillian! Thank you for your amazing 5-star review of DBS Bathrooms! We're thrilled to hear that you've chosen us multiple times for your wall panelling needs. It's fantastic to know that you found our prices great and enjoyed quick delivery without any issues. We truly appreciate your recommendation and look forward to helping you with your future projects! If you ever need anything, just reach out. DBS Bathrooms

Posted 4 months ago

“The Price was Right The delivery was on time. The shower panel boards will make a beautiful new ceiling in my BOAT. Just the job.”

Helpful Report

Posted 5 months ago

Hi Michael! Thank you for your fantastic 5-star review of DBS Bathrooms! We’re so glad to hear that the price was right, and that your shower panel boards will enhance your boat's ceiling beautifully. It’s wonderful to know that our delivery met your expectations as well. Your feedback is invaluable, and we can't wait to assist you again for your future projects! If you ever need anything, just let us know. DBS Bathrooms

Posted 5 months ago

“We had white marble bathroom panelling installed. It first ordered came broken. So more was sent. It looked nice when finished. But then my 3 year old child slipped and lent on the panelling to get her balance. This put an hold in the panel . Very poor quality not as they describe in the listing as high quality . I emailed them, and The email back wasn't very helpful. Very disappointed”

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Posted 5 months ago

“I found the whole process from ordering to delivery really easy and very good. The delivery date was brought forward for me by request and the products were very good quality at a great price. Would buy from DBS again.”

Helpful Report

Posted 5 months ago

Hi Amanda! Thank you so much for your wonderful 5-star review of DBS Bathrooms! We're delighted to hear that you found the ordering and delivery process easy, and that our team could accommodate your request to bring the delivery date forward. It’s fantastic to know you are pleased with the quality of our products at a great price. Your satisfaction means everything to us, and we can’t wait to welcome you back for your next purchase! If you need anything in the future, feel free to reach out. DBS Bathrooms

Posted 5 months ago

“Brilliant service great product at a good price.”

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Posted 5 months ago

Hi there! Thank you so much for your brilliant 5-star review of DBS Bathrooms! We’re thrilled to hear that you had a great experience with our service and product selection at a good price. If you have any questions or need assistance in the future, don’t hesitate to get in touch. We look forward to serving you again! DBS Bathrooms

Posted 5 months ago

“Placed an order with DBS. Delivered on time,was kept informed through every stage. Delivered with care. Excellent Service would use again and Highly Recommend DBS.”

Helpful Report

Posted 6 months ago

Hi Jaspal, thank you for your amazing 5-star review of DBS Bathrooms! We're delighted to hear that you had a positive experience with our timely delivery and communication. Our team takes great care to ensure that each order is handled with attention and care, and it's wonderful to know that this made an impression on you. Your recommendation means the world to us, and we can't wait to serve you again in the future! If you have any questions or need assistance, feel free to reach out anytime. DBS Bathrooms

Posted 5 months ago

“Excellent service. We had a problem with damaged stock delivered that we didn't see for two weeks until we went to put the panels up. All replaced without question.”

Helpful Report

Posted 6 months ago

Hi Scott, thank you for your fantastic 5-star review of DBS Bathrooms! We’re glad to hear that you had a smooth experience with the replacement of the damaged items. Ensuring our customers are satisfied is incredibly important to us, and we’re thrilled that we could address the issue without any hassle. If you need any further assistance or have more projects in mind, don’t hesitate to reach out. We can’t wait to serve you again in the future! DBS Bathrooms

Posted 6 months ago

“Paid for next day delivery never came had to drive 100 miles to collect it as customer was expecting installation. No adhesive had to go and buy some more. Panels Wer then damaged and after telling customer service they offered to collect in 12 days time and would only offer refund after collection. Asking me if I could be at the property for collection at there convenience this has happened twice avoid these plenty more good company’s”

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Posted 6 months ago

“Excellent service and good quality at a very reasonable price”

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Posted 6 months ago

Hi Veronica, thank you for your wonderful 5-star review of DBS Bathrooms! We're so happy to hear that you enjoyed our service and found our products to be of good quality at a reasonable price. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations! If you ever need our help again, please feel free to reach out. We look forward to serving you in the future! DBS Bathrooms

Posted 6 months ago

“Did the job at a bargain price and great delivery.”

DBS Bathrooms 4 star review on 12th December 2024

Helpful Report

Posted 6 months ago

Hi John, thank you for your great 4-star review of DBS Bathrooms! We’re thrilled to hear that you found our prices to be a bargain and that the delivery went smoothly. It’s always our aim to provide excellent value and service to our customers. If there's anything more we can do to make your experience a perfect 5-star one, please let us know! We look forward to assisting you again in the future! DBS Bathrooms

Posted 6 months ago

“DBS Bathrooms offers excellent customer service and quality products. They supplied durable wet wall panels, perfect for a modern bathroom finish. Despite some panels arriving damaged due to delivery company negligence, DBS Bathrooms promptly rectified the issue, showcasing their professionalism and commitment to customer satisfaction. Highly recommended for their reliability and responsive support!”

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Posted 7 months ago

Hi Neale, thank you for your excellent 5-star review of DBS Bathrooms! We’re so pleased to hear that you were impressed with our customer service and the quality of our wet wall panels. It's great to know that we were able to resolve the delivery issue promptly, as customer satisfaction is our top priority. We truly appreciate your recommendation and look forward to assisting you again in the future! DBS Bathrooms

Posted 6 months ago

“I recently purchased some pvc panels from DBS , the whole experience from ordering online , through to delivery , was hassle free, DBS were helpful throughout,including carrying the panels into my garage for me ! I am super happy with the product , I would recommend DBS, and would purchase from them again”

Helpful Report

Posted 7 months ago

Hi Lisa, thank you for your fantastic 5-star review of DBS Bathrooms! We’re so glad to hear that your ordering and delivery experience was hassle-free, and that our team could assist by bringing the panels into your garage. Your satisfaction with our products and service truly makes our day! If you ever need anything else in the future, please don't hesitate to get in touch. We look forward to serving you again! DBS Bathrooms

Posted 7 months ago

“Excellent service delivered on time great price quality products well pleased 😀”

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Posted 7 months ago

Hi Leslie, thank you for your brilliant 5-star review of DBS Bathrooms! We're thrilled to hear that you were pleased with our service, delivery timing, and product quality. Your satisfaction truly means a lot to us! If you have any questions or need assistance in the future, just let us know. We're always here to help. Thanks again for your support! DBS Bathrooms

Posted 7 months ago

“Ordering of ceiling panels was simple and straightforward with quick delivery. Great service with good comms.”

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Posted 7 months ago

Hi Steve, thank you for your wonderful 5-star review of DBS Bathrooms! We're delighted to hear that you found our ordering process straightforward and appreciated the quick delivery. Good communication is key for us, and it’s great to know we hit the mark for you. If you have any questions or need further assistance down the line, don’t hesitate to reach out. We truly value your support! DBS Bathrooms

Posted 7 months ago

“Purchased bathroom panels in July and was initially very happy with the ease of installation and the aesthetic. However, three months later the surface is damaged. The problem is the corrugated construction of the panels. One slip and you create an unrepairable dent in the surface. I would not recommend this product for an area where it’s a high possibility someone may slip such a bath or shower.”

Helpful Report

Posted 7 months ago

Hi Mike, thank you for sharing your feedback. We’re genuinely sorry to hear about the issues you experienced with your bathroom panels. The panels are suitable for use in high traffic areas but as with most things, you do need to be careful not to cause any damage. We have customers who have had our products installed for over 15 years without any issues. If you need any further help, please do not hesitate to contact us. DBS Bathrooms

Posted 6 months ago

“Great selection of panels and very quick delivery, easy company to deal with, easy good service.”

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Posted 7 months ago

“I was looking to order some panels and saw DBS advertising next day delivery (to most of UK) which was ideal as I didn't want to have to store the panels prior to a job. I called to double check if this was true, for my area needed, and was told my area was OK. I then placed the order (later than planned as I was relying on the next day delivery), whilst double checking about the next day delivery, numerous times. The order was put through and payment made only for me to receive a message later in the day (whilst I was on a day off) saying the delivery would take 3 - 5 working days and blaming the courier! Apparently no other courier could help due to the weight of the product which I subsequently also found out was untrue as they are light plastic! This company have "next day delivery" plastered at the top of their website. They do clearly state not to start work until you have the panels in case of any issues - fair enough! However, what they don't point out is that you shouldn't order from them at all unless you are prepared to run the risk of being let down at the last minute! I have now had to move the whole job and leave everyone without work for the week. Avoid like the plague, I really wish I had!”

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Posted 8 months ago

Hi Carol, thank you for taking the time to leave a review. We are very sorry we could not offer our Next Day Delivery service to your area. After placing your order, we did inform you within 30 minutes that the courier company were unable to offer the Next Day Delivery option to your postcode with the products ordered. We did provide alternative options, but these were not sufficient and full refund was processed. We can only sincerely apologise for the inconvenience this caused. DBS Bathrooms

Posted 7 months ago

DBS Bathrooms is rated 4.6 based on 411 reviews