Disgusting lack of customer care.
Ordered and paid for bathroom panels 1 month before they were required, and 2 working days before delivery and our customers bathroom refurb start date, l got a phone call to say they wouldn't be delivering as they had gone to pick our order and there was a " printing error " on them, and the Manufacturer didn't know when the " printing error" was going to be sorted.
What an absolute utter load of tosh, as clarified by both other companies that had these panels in stock, both told me that DBS Bathrooms are well known for fobbing customers off with poor excuses when they make a mistake and don't order in enough panels.
Thankfully another company came to my rescue at very short notice so we didnt have to let our customer down with their bathroom refurb.
I know where our company will be spending our £7k a year from now on, and it certainly won't be with the very unreliable DBS Bathrooms.
2 weeks ago
DBS Bathrooms has a
4.7
average rating
from
317
reviews
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