The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices + great service !”

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“I just love your prompt delivery service. The products also arrive well packaged.”

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“A good selection of cigars & pipe tobacco. Delivery is extremely prompt , started using them when shut down started & will not use any other company now .”

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“There is a great selection of cigars. Delivery is quick and the pcices are very competitive”

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“Fantastic cigars, very quick delivery. I will be ordering again.”

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“excellent service”

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“Great service and great deals”

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“Excellent service, fast delivery”

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“Fast and efficient”

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“very good”

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“I have made several purchases always with excellent service; including rapid resolution when one shipment appeared to go astray in the post.”

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“Orders received promptly and good value.”

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“Great service, fast shipping! Great Cigars!”

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“Easy to find my husbands cigars. Easy to order. Fast delivery. Very good. 😁”

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“Excellent selection of cigars and competitively priced. Quick delivery too! Would recommend to the serious cigar smoker.”

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“Great service as always, thank you!”

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“Great choice to suit all budgets, ordering was easy but delivery was longer than expected”

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“So far, so good! My first few orders with The Cigar Club arrived promptly and cigars in perfect condition. The prices are very competitive too. Will definitely be ordering in the future.”

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“Very poor service. Standard delivery and cost £4 but products take more than two weeks to dispatch(not the first time), My current order was placed 17 days ago and yet to receive the goods. No one answer neither phone nor email enquiries.”

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“The best online place to buy your cigars! Great choice, value for money, Dedicated Service from a family owned business that cares about their customers. Any Queries are always dealt with expediently. and package always arrive timely even during lockdown and well wrapped. A retailer that cares about their customers and their business Well Done Cigar Club. Seamus Northern Ireland”

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The Cigar Club is rated 4.7 based on 2,555 reviews