The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,687 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Product “ La Aurora Principes Corona Blond” The Quality =. Very poor Price = extortionate for quality Flavour ok Very uneven burn . Some outer leaf wrapper coming loose. Extremely disappointed.”

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“Great prices and quick delivery”

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“Cigar club has a good selection of cigars and very well priced.”

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“Great service & good quality”

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“Having been a customer of the Cigar Club for over 25 years, I can commend them without reservation. Their personal advice and guidance, and the quality their products are excellent. If you are new to cigars, or are in anyway uncertain as to what may suit you best, put yourself in the hands of their experts and you will never be disappointed. Deliveries are quick and safely packaged, and their pricing is very competitive. Many a tumultuous day has been salvaged with a fine, after dinner cigar from The Cigar Club.”

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“Ordering is quick and easy, and the delivery is prompt, very happy with the service.”

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“Quick easy ordering service, super quick delivery. Cigars well packaged. This is the second time I have ordered from The Cigar Club and I can recommend the service. Great web site too. Thank you.”

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“everything is fine - good prompt delivery - i have no issues”

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“Cigars in excellent condition, which arrived on time and were well packaged.”

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“Excellent cigars, reliable service. Top marks.”

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“Superb service, very fast and reliable, with high quality products.”

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“Good range, easy to order. Quick delivery. Really pleased with service overall and will definitely use again...”

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“I called Paul about my order and he was most helpful when I requested fast delivery. Cigars arrived the next morning, special delivery at no extra charge, as the cigars I had ordered were temporarily out of stock.”

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“Have used most of the U.K on-line cigar retailers and am happy to have discovered Cigar Club. Great selection, fast, courteous response but above all best prices. Just about to place another order.”

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“Switched to Cigar Club from another online seller who was 16% more expensive. Same cigars, cheaper, faster delivery with CC.”

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“I ordered for the first time and the cigars arrived very quickly and in very good condition. Excellent service”

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“Great service, cigars arrived promptly.”

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“Ordered cigars friday at 1pm. Arrived 12pm monday. Fantastic delivery time of 2 days. Havana house took 10 days. So dont go to havana house go to the cigar club every time. Better prices fab delivery even in covid 19. Cigars in fab condition. What more could you wish for.”