The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rung up the cigar club to inquire about my purchase and they were very quick to answer the phone and told me what i needed to know and they had good customer service skills and were professional. I would definitely order from here again.”

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“Super fast delivery”

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“Very prompt service and delivery . Would recommend!”

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“Have ordered twice in quick succession from the CC and both time my cigars have arrived the next day. Great products, great prices & speedy delivery. I have actually recommended to 2 of my friends who I know have or are in process of purchasing as well. I will be ordering again at the end of the month.”

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“Excellent service. Thank you.”

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“I have always had good service from the Cigar Club. Their reviews of the cigars are spot on in most cases although a couple of times my taste has been different from the review but that is down to my taste”

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“Love the cigar club can always find the cigars you want and like, short but concise information on their pedigree, also the very temping special offers keep me checking on their web site :)) Well done cigar club great to be a member. Regards Chris”

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“A selection to suit every cigar lover at good prices. Excellent service! 2 gripes. Need a delete order button. Sent a complaint ßy post re a single duff cigar, no response.”

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“Most excellent service. Honest with fast delivery. I will keep using them. K”

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“Great service, best prices and always very speedy delivery”

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“Very good quality cigars and well packaged, excellent delivery service.”

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“Excellent service. Quality products with prompt delivery. Definitely recommend the Cigar Club.”

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“Cigars I ordered were delicious”

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“Great cigars and great service.”

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“Excellent service, delivery and quality, I will order again soon.”

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“Good choice and selection of cigars, ordering online is fine, delivery is quick. Specials on some items and comparable prices on most items.”

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“I didn’t even receive my order”

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“The box of cigars did arrive on time but they had been opened and were ruined stale and dry. I tried to log into my account but it had been erased so I could not report the poor quality (they went in the bin). I will never use these people again. Be carefull.”