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The Cigar Club Reviews

4.7 Rating 2,847 Reviews
94 %
of reviewers recommend The Cigar Club
Company Reviews Product Reviews
914
 Metrics Info
4.7
Based on 2,847 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Cigar Club Reviews

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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Frank H
Verified Buyer
“Ordered cigars on Thursday paying £10 for next day delivery and sending this message sat night having not received said cigars!Not impressed.This may be an issue with your delivery agent but it meant I had to purchase replacement cigars at as your will know extortionate rates.”
Helpful Report
Michael C
Verified Buyer
“Excellent and rapid service”
Helpful Report
David S
Verified Buyer
“good and prompt service - i have no complaints at all. i do recommend.”
Helpful Report
Steve K
Verified Buyer
“Used the Cigar Club a few times now and always impressed with the efficiency of service. Can’t praise them enough”
Helpful Report
David G
Verified Buyer
“Another order delivered without any problems. Good selection and good prices. Would recommend and will use again”
Helpful Report
Ian K
Verified Buyer
“Totally worth every penny. Great service and brilliant packaging to protect your investment. I recommend using this wonderful company.”
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Anonymous
Verified Buyer
“Ordered and then delivered almost immediately. Excellent.”
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Anthony Y
Verified Buyer
“Customer service is absolutely atrocious”
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Tanis F
Verified Buyer
“Quick delivery”
Helpful Report
Dean H
Verified Buyer
“Great cigars at a great price and prompt delivery.”
Helpful Report
Christopher M
Verified Buyer
“Disappointing. Ordered some cigars on the 2nd October, on the 16th October not yet received them. Nor any reply to my email asking the Cigar Club where they are. No notification received from them of any delay.”
Helpful Report
Garry W
Verified Buyer
“Good service & quick delivery”
Helpful Report
Luke S
Verified Buyer
“Great prices and great products”
Helpful Report
Nick A
Verified Buyer
“Great service and a great price and free postage, what’s not to like?”
Helpful Report
Alastair C
Verified Buyer
“Really prompt despatch and delivery. Well packaged. If the selection of cigars on offer could be expanded even better!”
Helpful Report
Christopher R
Verified Buyer
“Quality delivered quickly. What more could a person want.”
Helpful Report
Dean P
Verified Buyer
“Easy to order and prompt delivery. Great all round service”
Helpful Report
Guy L
Verified Buyer
“Excellent cigars but a bit slow to deliver.”
Helpful Report
Peter C
Verified Buyer
“Cheapest I've found and prompt. Cigars arrive perfectly too.”
Helpful Report
Paul O
Verified Buyer
“I ordered cigars on 20 Sept 2020 today is the 25 Oct and still no delivery of this small item and no response from Gigar club”
Helpful Report
The Cigar Club is rated 4.7 based on 2,847 reviews
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