The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service at the cigar club is second to none,I get my cigars within 3-5 days after ordering them.”

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“A very fast and good service of good quality cigars”

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“Quick delivery easy to use website”

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“Great Cigars”

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“Paul is very personable and helpful at all times. Always delivers my cigars in a timely manner and always packaged well. The cigar club is definitely my preference now :)”

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“Excellent service and wide range of cigars”

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“Great service, great prices.”

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“Great service”

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“Great prices and goods always arrive promptly. What more is necessary from an online provider. Recommended”

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“Very extensive range of cigars from around the world and very fast delivery of order will definitely use again”

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“Excellent service and my friend loves the cigars so I'm ordering him some more.”

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“Very efficient!”

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“Excellent service many thanks”

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“I haven't received all the items ordered for a value of half the order. After several emails exchanged with Paul, he wan't able to deliver the remains items and I haven't received any refund for those missing items. Very disappointed.”

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“£40 spent, 3 months later and still nothing arrived. Emails not answered, request for proof of postage /delivery not answered.”

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“Superb! Arrived really quickly. I will absolutely be buying again...The prices were the best I could find A+++++ Recommended”