The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,687 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Value and Prompt Delivery.”

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“Excellent service. Ist order failed to arrive but on speaking to the Cigar Club another order was despatched immediately which was gratefully received in a couple of days. Many thanks.”

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“Excellent service even when I had a problem with a box , highly recommend using these guys utter brillant”

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“I have been in lockdown for four months and have therefore haven’t topped up my humidor. I came across the Cigar Club by accident as I rummaged amongst Google. It was interesting to browse thru the options. I was tempted to change my usual brand to da Pattaya’s Havana cigars. A great smoke - delicious. Smooth! My cigar friend and I have a smoke in my gazebo with a bottle of wine - he agrees the da Pattaya’s does well with a robust red. Maybe we should know better but st 86 who cares! Viva la Cigar Club! Signed: Tony Von Halstead.”

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“What I ordered was what I got, perfect”

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“Great choice and delivery”

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“Easily negotiable website , good range of cigars and quick delivery. Well done”

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“Great service and very professional staff. The man(sorry forgot his name) over the phone was very helpful and made my choice easier and quicker! Will recommend to everyone!”

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“As a complete Cigar novice. Cigar club is excellent”

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“Accurate and efficient.”

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“Decent range & when I experienced a problem with an order TCC sorted it quickly and professionally. I’ll happily use The Cigar Club again and recommend them to others.”

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“Good quality cigars. Well packed for shipping. Sometimes takes a while to process the order, but it is satisfactory.”

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“Excellent service.”

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“Considerable choice of cigars. Very reliable and a prompt response”

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“Great range of cigars and insight to taste superb service.”

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“I received the Jose L. Piedra bundle in a really bad shape; the cigars were dry and stuck to each other. When I tried to separate them from each other they broke like a bundle of hay. I sent an email to customer service the following day and I received no reply for more than 10 days by now. Very disappointing!”

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“Have been ordering here for last few months, always great service & quality products. Have recommended to friends as well who I know have already made purchases.”

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“Great cigars”

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“A great company to buy cigars from, branded cigars cheaper than elsewhere and delivery always comes quickly.”

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“Best on price in the UK and quick delivery.”

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The Cigar Club is rated 4.7 based on 2,687 reviews