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Swytch Bike Reviews

4.2 Rating 1,277 Reviews

88 %

of reviewers recommend Swytch Bike

Company Reviews

Product Reviews

4.2

Based on 1,277 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

666

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now that it works it is like magic and is a game changer for me. However, there are a few things to be aware of. 1. The kit is not as easy to fit as one is led to believe. I can change a tyre ok but fitting the kit to the pedals is beyond me. I took my bike to a bike shop where you can test ride Swytch but even then it didn't work properly at first and the gap between the pedal disk and sensor had to be adjusted. 2. The bike is now very front heavy and I worry going down very steep hills so take them very slowly and stand on the pedals to lower my centre of gravity. I feel if I ride I might go over the handlebars. Probably not likely but it feels that I might. 3. Even the max battery runs down quite quickly especially on hills. Might not do so for a faster rider who produces more pedal power than I do. I ride on lowest power except when going up very steep hills. 4. It takes a bit of getting used to especially starting, stopping and going up hills. The power doesn't kick in until you are peddeling, if you ease off peddeling, even for a moment, going up a hill you will stop. You may find yourself going faster than you are used to and braking more at junctions. 5. I have strange handle bars and the Swytch people weren't sure the battery holder would fit but it does so read everything on the website and look carefully at your bike before deciding whether or not to buy. All in all, despite the above, the kit has made a huge difference to my bike riding. I can now cycle up the steep hill I live at the top of.”

Posted 2 months ago

“The swytch bike kit was very easy to install onto our bike. It worked well and seamlessly for the first 6 months or so, but then the pedal sensor stopped working despite all the adjustments. That was replaced and then started working well again as long as the sensor was adjusted every once in a while. My main issue is that about just over a year later of getting the kit, the battery life decreased drastically, about 30-40%. It is still working but we get way less range. Something to consider if this is meant to be anything more than for short trips getting around town. The response from customer support was mostly quick and helpful, although one time it took some time to hear back.”

Posted 2 months ago

“I have been riding my present bike for over 20 years - it was a gift given in appreciation of ecumenical work I had been doing in a Parish I had been serving in in Northern Ireland by the 2 Primary Schools in the village. I was reluctant to change it for a brand new electric bike. The Swytch kit has enabled me to continue to enjoy it and indeed ride it more and further than I had been. It was keenly priced. I think the length we are required to wait for our kits should be worked on. Thankfully I haven't needed to return anything or seek a refund.”

Posted 2 months ago

“Easy to assemble.”

Posted 2 months ago

“Good customer service. The conversion kit is a bit fiddly but works well when fitted. The power control is rather basic.”

Posted 2 months ago

“Swytch bike is perfect to get around my city! I'm very happy to keep my bike light and have that little help that keep me smiling. The negative part is that the first kit was malfunction and I wait to long to get a new one from the guarantee.”

Posted 2 months ago

“All OK except that cannot find any V-brake blocks that don't screech on the alloy wheel rim. They're OK on a steel wheel.”

Posted 2 months ago

“Converting a bike is a worthwhile price option in comparison to fully EV bike. Great for a commute to and from work. Battery life could be a little better, need to take charge with me to work for a battery top up. Bottle mount position for the battery works better for me. Cables are a little untidy, but doesn’t change the ride experience.”

Posted 2 months ago

“Battery is too small for hilly areas.”

Posted 2 months ago

“It was a bit tricky to get the sensor on the pedals to fit and work properly. The rest of the wiring was simple. Changing a tube is more challenging, but not so much as to be a total pain once you get the hang of it. Would I buy it again? Maybe not. There are other options coming available that I would be sure to compare with where as when I purchased the Swytch there weren't many other conversion choices. That said, I like the way it performs.”

Posted 2 months ago

“Has improved my commute. That said be careful with the range of the battery even at the lowest setting it does not last that long once you hit a hill or two”

Posted 2 months ago

“The kit arrived in good time. The basic display unit failed twice and was replaced by Swytch both times in a timely manner. The battery life is way too little and is unsatisfactory for normal use.”

Posted 2 months ago

“Easy to assemble and once I got the hang of everything it is a great way to convert your bike to e-bike capability. Delivery was delayed a few weeks but I was kept informed and all arrived as promised.”

Posted 2 months ago

“Truly love this addition to my bike. There's a huge hill where I live that turns my commute into a difficult work out. This has helped immensely. Easy to toggle on and off if you want the work out. I've noticed though - the battery just is NOT lasting the way it did. I usually ride 6 miles round trip to work and need to charge every day. Could be because it's winter now? Not 100% sure, but still gets me where I need to go. Haven't dealt w/ customer service or the company directly, so this is strictly about the product.”

Posted 2 months ago

“Great service, excellent packaging and help. Easy to fit. Only downside is lack of instructions at using the LED control panel. And it would be better if you could easily reduce power levels without cycling right through to max.”

Posted 2 months ago

“Very good product. took a while to receive, but ver happy with product engineering very intuitive. too early to judge long term viability.”

Posted 2 months ago

“I had bought the first kit, and was a bit suprised that the battery, even though it lasted a while, died completly and I was lefr not knowing what to do... Then after many mails trying to understand what was wrong, I was told it was dead and had to sped more 300,00 EUR on a new one. I did and I'm not sory but: It has a strong power but fades rapidly. I would like the option of less power for more distance, for when I'm on a leveled place the power is to much and could be saved. Also, the new power lever has a different notion of how much power is on the battery because they display different measurements. But still, I'm happy with it. Just would also like to have an estimate of how long it will last and if next time it wont be so difficult to get a new battery.”

Posted 2 months ago

“Easy to install and easy to use gave a new life to my bike”

Posted 2 months ago

“It works very well especially on hills. Improvements to service. 1 Buying platform is a bit hit and miss and follow up confirmation confusing as to nest steps resulting in a longer delivery period. 2 Delivery....rim damaged in box which had been damaged maybe by fork lift forks. 3 No width option for wheel rim ....respoked onto existing rim. Battery....unable to use last 40% of charge. Reprogramming as described in user book dis not work. 4 unable to contact anyone on phone after payment to discuss rim width options. Good price, functions well and pleased after installation completed.”

Posted 2 months ago

“I do love my Swytch bike and enjoy that I can travel further and 'take' on hills easier! Considering it is an expensive purchase it was disappointing how long it took to arrive plus the order did not arrive in on piece.”

Posted 2 months ago

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Swytch Bike is rated 4.2 based on 1,277 reviews