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Swytch Bike Reviews

4.2 Rating 1,277 Reviews

88 %

of reviewers recommend Swytch Bike

Company Reviews

Product Reviews

4.2

Based on 1,277 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

666

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchasing process was a little confusing. I was invited to purchase extras but it was not clear what came as standard. I ended up buying an extra charger (when I should have bought an extra battery) and brake sensors (which I could not see how to fit, and I don't think I need them). The motor only works when I am peddling (so it is important to get into a low gear before I stop on a hill). The motor sometimes doesn't appear to make much difference but then I remember I could not have cycled up the hill without the Swytch kit.”

Posted 1 month ago

“Price and installation were great! My only disappointment is that my battery and sensor light give different readings!”

Posted 1 month ago

“I am happy with end result but my biggest complaint is the slow response time to activate the electric motor and the fact you have to hold your thumb in on the button for at least 4 to 6 seconds to switch on. I should have chosen the 30 km battery. I will order the thumb control. The early controller failure a bit disappointing and getting it resolved took too long. As I’ve mentioned before the fact I was originally invoiced in 3 different currencies was strange and caused me to be overcharged. I found the original pedal sensor wheel ran eccentrically ( had a new one made). Delivery was slower than originally promised by 3 months approximately. Controller lights hard to see in sunlight.”

Posted 1 month ago

“Allows my wife and kid to ride the distance so we can enjoy long rides together as a family”

Posted 1 month ago

“Haven’t had this swytch kit for over a year or just over a year. The only thing I would say I’m disappointed in is the battery. Plus, I think not enough fault was put into where you mount the battery on a Brompton bike plus the pedal pick up”

Posted 1 month ago

“not bad battery is kinda strange with its indicators”

Posted 1 month ago

“Really good kit, very pleased with it. The only problem encountered was with attaching the sensor to the frame so it actually worked. Advice from the help desk was no more helpful than actually what was printed in the manual.”

Posted 2 months ago

“Resolved faulty part problem, but 4 not 5 star because failed to send the part when promised forcing me to update support ticket asking why I hadn't got the replacement part I was promised. Luckily, once prompted it was actually sent at the second time of asking and resolved the issue!”

Posted 2 months ago

“Hallo, obwohl mehrere Anschlüsse vorhanden sind, konnte kein Adapter für die Fahrradbeleuchtung (vorher Dynamo, Rad vorn) geliefert werden. Ich muss eine Powerbank extra mitnehmen, das ist wirklich sehr schade. Mit freundlichen Grüßen”

Posted 2 months ago

“The device is excellent. It's easy to install and features an appealing design. However, I'm not awarding it five stars because its battery life falls significantly short of expectations, especially given its high price point. I hope to see improvements in this area.”

Posted 2 months ago

“easy to fit; looks good; the only issue is the limited range - which is expected given the small size of the battery”

Posted 2 months ago

“No need to worry about the wind or inclines when thinking about a ride. A great aid to exercise without eliminating effort.”

Posted 2 months ago

“The kit was delivered 8 months after order. Customer service provided fast a new handle bar display. Fun to ride your favorite bike effortless. Go for battery with good capacity!”

Posted 2 months ago

“The kit was easy to fit and gives that little assistance I needed on hills. However after a year of use the battery performance is declining, on both the original smaller battery and the larger one I purchased 6 months ago. I hope that the deterioration does not continue to decline as fast as it seems to have done recently. Perhaps warmer weather will help. The pedal assist function is clumsy to turn on and off and dangerous to operate whilst riding. I only need assistance on hills which makes the operation of the assist function rather difficult. Luckily I purchased a hand throttle (illegal) which means I can add as much assist as I want, instantly.”

Posted 2 months ago

“Il mio kit con qualche accessorio è con batteria piccola 15km dichiarati ma ne percorro meno, funziona bene tutto sommato, la batteria maggiorata sarebbe ideale ma costava troppo il tutto. Il montaggio è stato facile, anche le guide che offrite sul sito sono chiare. La consiglierei solo con batteria maggiorata,.”

Posted 2 months ago

“I’m very happy with my Swytch. My only disappointment is the lower range on the new smaller batteries (over 1st iteration). I know I can order a spare but that’s expensive and another something to carry.”

Posted 2 months ago

“Long wait for lower price, but worth it. Motor has surprising maximum power, however switching between power levels (handlebar control) is tricky. But you adapt. Good fun, and you always know it will help you home.”

Posted 2 months ago

“I love being able to ride my bike again, I couldn't anymore because of my knees. It was easy to set up, but it took forever to get it delivered, almost twice as long as they said, I think it was three months. I wish it had a stronger motor, I found it wasn't strong enough to get up some of the hills. And there's a trail I was really hoping I could use now, but there is sand in a lot of places on it and it's not strong enough to go through it. So it depends where you want to ride, city streets will be fine not not too many other places.”

Posted 2 months ago

“Great modification and my wife is enjoying it as well. I had some issues getting the magnet on the crank to line up properly and made some modifications on my own. I would suggest you pack some shims in your kit. however all is well and we are happy to not have to buy another bike. We love our Bromptons and this is now an excellent upgrade.”

Posted 2 months ago

“Absolutely fantastic. A hill climbing game changer! The removable and portable battery was a key purchase usp with so many of our bikes having been stolen... Only downside has been some of the installation instructions which were tortuous to say the least, and the (notified) 4 months wait for delivery. Swytch makes cycling easy, fun, freeing and punchy. Love it!”

Posted 2 months ago

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Swytch Bike is rated 4.2 based on 1,277 reviews