Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,655 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall kit was well laid out. Customer service folks were very nice though it would often take a few days for a reply to a question. Had to file down the bolt on the front wheel to fit the bike but it was pretty easy and the videos were helpful. Bike with pedal assist works really well. Overall glad I purchased”

Helpful Report

Posted 1 year ago

“I retrofitted my old (early 1990's) Bianchi Volpe (hybrid) with a Swytch kit about 4 months ago. It was easy to install - took maybe an hour? 250 miles city riding so far and I love it. My knees aren't what they used to be, and I'd mostly stopped biking around town due to aches and pains & the abundance of hills. I wanted something that would let me keep using my beloved old bike, but provide enough kick to take the curse off the hills around me. Initially concerned that the Swytch would be under-powered (250W motor) & a front hub motor, which seemed less beefy than the other options out there. What I found is that this actually works perfectly well - gives me all the boost I need to get up hills with a normal amount of peddling, and let me do straight runs at near top speed. Looking back on it I spent way too much obsessing over which wattage motor / type drive to use. This has been a perfect solution. Being able to take the battery with me is also very nice - one less thing to worry about being stolen. The various components that get installed on the bike feel very solid & well made. If you're looking for something simple, light weight, relatively inexpensive, well made, and that will give you enough power to help push you along at a level that feels like biking when you were 20 years younger this is a great option. I added the throttle to my order. It's been worth it - allows me to power up when I'm fiddling with toe clips, or other odd moments when I need to keep moving without peddling.”

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Posted 1 year ago

“Excellent product, great value, easy to install and most importantly serves me well.”

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Posted 1 year ago

“I love my converted bike. I was able to install the kit myself ( I'm not a bike mechanic, but a 70 year- old grandma). I love that my bike weighs only 1.5kg more than before. It is awesome to ride and I can still ride home if I run out of battery somewhere. I would give it 5 stars if it hadn't taken almost a year to get here. But being patient paid off. This kit is awesome!”

Helpful Report

Posted 1 year ago

“I smile ear to ear feeling the mysterious power that has converted my existing and beloved bike to an ebike. It is truly amazing that for a fraction of the price of a standard ebike, I can receive a Swytch kit and empower my bike myself. Riding is such a joy again, and hills are no longer a drag on the journey.”

Helpful Report

Posted 1 year ago

“I had a 6 month wait. Wrong connection for battery charger. Took two goes to get correct dongle. Found the brake sensors were not needed and interfered with the sensor. Best to turn the power on and off when needed otherwise use too much power. After sorting out all the problems have been using my Switch bike for 3 months now without any problems and am very happy with it as I only use for steep hills and then switch off. Therefore I can do around 40 or more miles that way.”

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Posted 1 year ago

“i like it overall, definitely recommend the bigger battery version though. Its lightweight and was pretty easy to install. its a lot of fun and I'm really glad I got it.”

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Posted 1 year ago

“The kit is working perfectly except one point : the display device indicates 1 led ON although 3 leds are still ON on the battery . Worse : the motor is not working at all, when the led on the display device is flashing, although 3 leds are still ON on the battery.”

Helpful Report

Posted 1 year ago

“I absolutely LOVE my Swytch kit. It surpassed all expectations, and transformed my ride from a bike I loved to ride to a bike that I can't wait to ride again. Installation was simple, straightforward, and quick (it took me about 45 minutes). I have ordered another kit for another bike and some additional power packs. Highly recommend!”

Helpful Report

Posted 1 year ago

“Great for my knees! I have arthritis in knees/back and also had a quadruple bypass. Swytch allows me to keep riding my bike towards my exercise goals.”

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Posted 1 year ago

“easy to install and use, however, sometimes the sensor gets moved and prevents contact and power to the motor. This has given an old cycle a new lease of life as an eBike.”

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Posted 1 year ago

“I love my Switch converted bicycle! Due to supply chain issues, took a year to receive all components and many email to follow up for status. The (AI) customer service eventually reaches humans, but took longer than I expected. I put most of the Kit together, then paid to have the tube, tire and brakes installed properly. The battery lasts less than 20 miles, which leaves me pedaling without ease too soon. Overall, I highly recommend this product to friends and family! I find that my bike is very difficult to pedal as a regular bike, even with the monitor off and battery pack removed. Pedaling is way more arduous and slower. I rode 35 miles and two packs (I purchased a second back-up battery pack) didn’t last 25 miles. Is there a remedy?”

Swytch Bike 4 star review on 30th July 2023

Helpful Report

Posted 1 year ago

“Your Testimonial: I found the instructions for fitting the crank sensor a bit vague and it clearly needs a better designed spacer for the mount. I have the larger battery but the range seems to be quite a bit shorter than is claimed. Otherwise it works well.”

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Posted 1 year ago

“Great product, lightweight , reliable and easy to fit..”

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Posted 1 year ago

“Works brilliantly! More powerful than my e-hybrid and I get to keep riding my 22 year old, much loved Cannondale!”

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Posted 1 year ago

“Minor problems in installing. Ex. Battery pack mount should be facing rider, so the bike can still be folded.”

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Posted 1 year ago

“Superb little converting kit. Definitely get the extra throttle or thumb acceleration button as hard without it. 5 star product, only issue was wheel didn't quite fit in pins when putting together, had to file down the bike spoke a little”

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Posted 1 year ago

“Unfortunately the pedal sensor did not fit the bike . Not enough room/ space at the cranks”

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Posted 1 year ago

“Turned our bromptons into electric bikes very easy to use and a massive help on the hills . Happy to recommend and I would buy again if needed”

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Posted 1 year ago

“I have a specialized sequoia road bike. The power pack and base display cannot be bracketed to the handle bars. I returned the kit. Disappointed as it's marketed as "universal".”

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Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,655 reviews