Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,655 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swytch Bikes gave me an excellent returns experience, hands down a good company that I would recommend to others. The short of the story was I didn't have time to setup the Swytch bike and then my bike had mechanical issues and when I asked to return Swytch was responsive, fast, and easy.”

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Posted 1 year ago

“An amazing kit that has made our shopping trips in Brittany a pleasure!!!”

Swytch Bike 5 star review on 10th August 2023

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Posted 1 year ago

“It works well! It was pretty easy to install and I enjoy riding with it. It feels like a help more than just carrying me along. For installation I ended up getting a more heavy duty front tire at the advice of the bike shop I got a new tire from. Only issue I had was I got both the controller and the hand switch and they didn't fit well on my large diameter handle bars, so my handlebars are a bit crowded and the gear shift is not placed right. I need to fix that. Overall, I'm quite happy with it and recommend it.”

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Posted 1 year ago

“Conversion kit worked well. The down tube was a little bit too thick to fit the pedal sensor with the provided adhesive so I used zipties instead. I also had to file down the motor wheel axles to fit inside of the fork.”

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Posted 1 year ago

“Great battery and mount. Great motor hub. Great weather proof wiring. Easy installation. Was worth the wait.”

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Posted 1 year ago

“Installation was easy apart from the controller which didn't fit on the handlebars properly at first. Eveything else was fine. Even at the lowest power level the assistance is very noticeable and the bike rolls along very easily. The extra weight is not at all evident, it all feels like it used to, just easier to cycle.”

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Posted 1 year ago

“Not owning a car - but enjoying travel and cycling I opted to convert a slightly customized, but well used 20 inch folding bike with a Swytch kit. This bike travels well on local/regional bus racks and goes with me where ever I go. the standard kit installed easily (I did need a short additional extension cable to keep the axle notch pointing down) but all elements from the wheel to controller/battery clamp and the optional throttle I ordered installed without a hitch. I normally tour with this small bike (adding some paniers and a small trunk bag) and my tent/sleeping pad etc. While not a powerhouse for big hills when loaded the pedal assist makes trips a real pleasure. The quick connecting and rubberized battery does fit into my cargo pants or packback making the bike secure for travel or when grabbing a snack at tour stop. Overall a great option for my needs. The sensor and set-up offer a nice sooth boost that is gentle and easy to control and a pleasure to ride with. I would have given 5 stars - and would not hesitate to recommend the Swytch kit - only noting that the delivery process was simply confused... arriving 4 months after an email said the kit was ready to go (would miss Christmas but arrive within 30 days). This led to 3 months of polite email exchanges. If the delivery process can be made transparent - delays are ok but get the messaging right - should be 5 stars.”

Swytch Bike 4 star review on 7th August 2023

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Posted 1 year ago

“After ordering kit, didn't here anything from Swytch for a long time, company should do regular up dates each month.Been riding now with the Swych kit now for 8 Months now, i have a few issues with the kit which is mentioned further in the review. Fitted kit to a Btwin 900 Tilt folding bike, the lightest bike i could find. After receiving kit, it was easy to instal, the only tricky part was getting sensor in the right place, remedy moving sensor with Sugru Mouldable Glue, sets hard in 24hrs it wont move now. Once that's sorted pop the charged battery on cradle & you are good to go. The only issues i have with the Swytch kit is range they quote 17 miles on the Air Max i am getting around 11 miles , at the lowest settings. Also in future when the battery is in the cradle it is still on, should have a button to switch off, instead of removing the whole battery. If you wanted to order extra Batteries or other accessories you are unable to do that after the order process has been completed. Just be careful when using power settings the higher you go more power you use lowering your range(really fast on 5 ). Overall a good lightweight kit.”

Swytch Bike 5 star review on 6th August 2023

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Posted 1 year ago

“I have just completed 3 years with the switch kit and I think I can give a long-term honest usage review. To start with, if it weren't for Swytch I would have given up on cycling in Bristol due to some steep hills in the city. This kit arrived the same day I moved to Bristol and it has been the key to keeping me cycling through the past few years with some physical challenges. I have the last-generation kit and it still gives me around 25-28 miles on a moderate hill cycling. Secondly, I like the volume and small holding grip which helps in taking out the battery and just charging either at work or home and not really feel awkward carrying big lumps of tower batteries that were available during early 2020 in this budget. Lastly, the customer service is absolutely brilliant. I had a minor issue with the controller and contacted customer service. They replaced the entire battery pack within a week of my logging issue. I am very impressed and possibly will go for the new generation one as soon as I have saved some extra for this. To anyone contemplating converting your bike with swytch kit, go for it - You won't get any better than this.”

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Posted 1 year ago

“Resolving to resurrect an older second road bike for use on wet weather days, I was busy upgrading it with a new hollow tech chainset and branded dual pivot front brake calipers when it occurred to me what better upgrade than going digital electric. Cue the ever-so-easy-to-fit Swytch conversion kit. Now what was my second best bike has easily become my favourite conveyance, revolutionising journeys around town.”

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Posted 1 year ago

“The kit took a month longer than scheduled. I also had some challenges in fitting as the supplied wheel was incorrect. Like other reviewers, while there is no telephone support, the Online support team are very good , may take a day or two before getting a response but they always do. Very pleased so far with the kit, would recommend it.”

Swytch Bike 5 star review on 4th August 2023

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Posted 1 year ago

“Oh my gosh - I LOVE my Swytch Kit. It’s amazing! I love my bike, it’s so cute, but I’m I live in a city with a lot of hills, so it’s hard to get around with a Cruiser. This kit was the perfect thing for me! I commuted by bike all summer and thanks to the battery assist, I didn’t have to arrive at work drenched in sweat!”

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Posted 1 year ago

“It gives me that little bit of extra I need to make bike riding enjoyable again in my very hilly town.”

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Posted 1 year ago

“Works well on Mountain roads in Montana and still getting work out. Cuts time by 50%. Wish I would have ordered second battery. About 12 to 15 miles assist, On hills. Smother shift than rear motors. Pleased with Swytch.”

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Posted 1 year ago

“Transformed my cycling in the mountains with my family who are all on full electric bikes. I couldn't keep up, now I can. Easy to fit, works a treat.”

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Posted 1 year ago

“Unacceptable delay in delivery (took eight months, not the originally-stated three!), but once fitted, a brilliant bit of kit. Very easy to fit (took me about 2 hours) and works really well. Top tip for extending battery range...keep it turned off for level or very gentle uphill gradients, and save for use when the uphill going gets harder.”

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Posted 1 year ago

“I had to wait for my battery due to problems in the shipping, however the kit has been great since. I have now ordered a kit for my wife hopefully we will have no problems with the kit.”

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Posted 1 year ago

“I love it. Functional, simple. I love that I can adjust the levels to help me get to work with exercise, but not being totally sweaty when I arrive. I've recommended it to my friends and several cycling colleagues at work; there's several of us swytchers there. :-)”

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Posted 1 year ago

“I moved to a hilly place where short rides for errands became grueling tests of endurance. The Swytch that I put on my Bianchi has expanded my bikeable distance by a factor of 2-3, It’s amazing!”

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Posted 1 year ago

“I can pull my dog in a cart connected to the bike with the help of the Swytch e conversion .”

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Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,655 reviews