Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,655 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to mount. Working well.”

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Posted 1 year ago

“My dad converted my bike with me, so I will know how to repair it. I can go a lot further than I would have been able to now, so I can keep up with my two children for longer. The battery is easy to remove and recharge, and I've just sent for the new smaller battery so I can, more easily, safely lock up the bike and carry the battery into the café or supermarket. In fact, my +70 year-old dad was so impressed when he had a go, that he sent off for a kit for his little folding bike, so he can pop it in the back of his car, and find different places for a bike ride that he wouldn’t previously have been able to ride to, as he lives in a particularly hilly area. All in all, a great kit with super customer support and useful explanation videos. The photo is a quick one without the battery!”

Swytch Bike 5 star review on 1st August 2023

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Posted 1 year ago

“I electrified my 30 year old handmade Swedish local brand bicycle, Skeppshult. I reused the front tire not to loose the core branding and DNA of the bike. I bought the long range battery and converter kit and I also bought an extra trip computer which I mounted very easily. I have already got a lot of positive feedback and people are amazed that such an old bycycle can be modernised and converted so easily. I would also like to highlight the great customer service from Swytch that answered all my questions prior to ordering.”

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Posted 1 year ago

“The power is good but the regular battery is only sufficient for short trips. I would probably need two or more of the bigger batteries for a day's cycling but I have not tested that. The weight of battery and motor on the front wheel create an instability for my less cycling-experienced wife. A quicker-to-operate on/off switch would facilitate conserving battery life on the flat and downhill. A lock on the battery catch would avoid the need to remove it when parked in town. The battery and mount occupy prime handlebar space making it awkward to mount a light, a front pannier and a bell - designing in a mount for a front light would be a boon. Swytch has been a low-cost introduction to the realities of an e-bike allowing us to understand the benefits - speed and power versus the challenges - eg extra weight, centre-of-gravity, range limits. Swytch facilitates 'sweatless' about-town trips, which is ideal when I can't afford to have to shower when I arrive, but the battery has insufficient capacity to help me overcome a long-distance knee problem I experience on long cycles. I appreciate that I could solve this with extra batteries, so this remark is merely to calibrate the Swytch performance in real use.”

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Posted 1 year ago

“The kit is an excellent product. Easy to install and works very well. Experience with the settings will get you to what is optimum for you and battery use. Customer service I have found excellent. The only criticism I have is the ordering process. It takes a long time from order to receipt. No doubt due to stock not being carried. My bike though is a joy to ride with this kit.”

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Posted 1 year ago

“Easy to assemble. It makes commuting to work much easier.”

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Posted 1 year ago

“The kit was relatively easy to assemble, and worked straight away. Two small issues with the installation were encountered. 1) I had to file off a couple mm from the fork "dropouts" to fit the axle of the new wheel, 2) added a spacer washer to the new axle to centre it in the forks; probably my bike was not perfectly symmetrical. I found clear information and illustrations on the website to cover the first situation. The assembly instructions are nice and clear. Extremely happy with the performance of the kit. The only downside was that I had to wait quite a long time between payment for the kit, and its arrival. I understand this was initially due to supply shortages, and later to safety requirements for couriering the larger battery slowing down delivery.”

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Posted 1 year ago

“Oh I can go up those big hills and keep up with my husband. I totally suggest getting a throttle as it makes it easier to shift and turn off on the flats. The team was helpful when the wheel did not fit my fork on my bike (lots of YouTube videos) and instructions. What a great invention! Unfortunately I fell off my bike (no fault of the Swytch wheel) went into a cast and I’m almost healed. I will get back on the bike soon!”

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Posted 1 year ago

“I love my swytch. One of the best investments I've made.”

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Posted 1 year ago

“Swytch kit was simple to fit and works really well.”

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Posted 1 year ago

“Great product.”

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Posted 1 year ago

“Was a few months waiting for the kid but I had been told about the Swytch system. I fitted kit to my roadbike in couple hours. Its fairly easy. I have been using the bike for past few months and it works fine. I only use it on about 20%.power. Not sure of range-probably 30 kms at least. Its ok to cycle with dead battery anyway. Very pleased overall.”

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Posted 1 year ago

“Great Kit! helps me up the hills and is niffty round town. It took a while to get hold of the kit but when it can the quality is great and was easy to fit.”

Swytch Bike 5 star review on 31st July 2023

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Posted 1 year ago

“Best purchase I’ve made in a long time. I always had trouble riding the hills of Vermont, now I’m back biking with confidence.”

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Posted 1 year ago

“very simple use, good performance”

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Posted 1 year ago

“Easy to install with a minimum of tools and skills. The instructions were clear and detailed. The bike rides like a charm; plenty of power and smooth uptake. And to boot, I get to ride a bike I am familiar with - my Giant step through bike!”

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Posted 1 year ago

“Smooth integration. Smooth ride. I purchased the extra juice battery pack for longer bike rides and the LCD screen. Straight forward integration with only basic bike tools required. Although it took me longer than 1 hour to incorporate, the parts provided were well labeled and instructions were clear. The lengthy install was due to my own bike and having to remove parts to swap the original wheel with the Swytch Wheel. The performance of the bike wheel is pretty nice, it works very well on flat terrain and can take me up most hills without a problem. I do believe without the LCD screen, you are unable to change power levels which I think is required to go up higher grade hills. I have a LCD screen and can change power levels which gets me up higher incline hills. As for the power levels, the 5 really don’t matter too much on single speed bikes on flat grade since I cannot fully take advantage of a bike gear + pedal assist. I usually stop seeing a difference on flat inclines at power level 3. If I had a multi-speed bike, I believe I could see a difference with level 5. But I don’t think this issue is a problem with Swytch - don’t let that persuade you away. The extra juice battery pack I got I felt like was a good investment and peace of mind when biking further than you typically do. I haven’t been able to bike far enough to know the real limit. But I’ve been able to make 10 - 12 mile trips with ease and be able take a few higher incline hills. I hope the battery capacity does not lower as time goes on and I can continue to ride at length but I will only find out as time goes on. I noticed that without the LCD screen, I was unable to unlock the full potential of the system; features such as: different power levels, monitor battery level, and disabling speed governor. It’s worthy investment so pick it up when you can. Right now, after receiving my bike wheel order, I am unable to make additional purchases from the website. I was lucky to invest in purchasing accessories when I was putting together my kit online. They seem to not be permitting accessory purchases right now. Make sure you buy them when you purchase your bike kit. Lastly, the Swytch Bike system uses parts that seem to follow a standard across all electric bikes such as the electrical wires. However, you cannot purchase after-market accessories such as a throttle or LCD screen on Amazon. Some “light” investigation online from others have mentioned they believe that Swytch “crossed the wires” in their proprietary parts so you can’t plug in 3rd party accessories and expect them to work. Swytch seems to want to move towards a “closed source” system but won’t allow you to purchase accessories after you have received your kit online nor purchase any after market parts on Amazon so you are stuck. I’m sure most users including their own employees believe in the ability to maintain and self-repair their own bikes and electronics but it does not seem that Swytch allows you to purchase 3rd party accessories but rather buy their “official” accessories that are rebranded generic parts made to work with their system. We’ve seen issues with companies trying to lock down systems that are very generic to begin with and I believe it just limits their reach. You could argue that it helps them control the quality of the product; I think you should leave that to the customer to decide if they want to expand their system. Overall, I’m happy with my bike kit. It was a great investment after 5 months. I’m disappointed by the initial understanding that the system is “closed source” and I cannot buy after-market accessories.”

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Posted 1 year ago

“Conversion was rather seamless and easy. Instructions for the main kit were clear enough. One thing to improve might be about the additional accessories. While buying them, make sure your bike is compatible with them. Their installation instructions are a bit vague as well. The only downside of using a Swytched bike might be the additional set of cables running around but now I have a very nice e-bike that does not show off, which is a great asset if you live in the Netherlands. It is very fun to ride now for my daily commute to work. Also, when the battery is not installed, it is just an ordinary bike again. Overall, I am glad I made this purchase.”

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Posted 1 year ago

“Made my already fantastic Brompton M3 bike an even better commuter bike!”

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Posted 1 year ago

“I think the price is ok. Nothing is cheep today. The delivery time is very long.”

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Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,655 reviews