Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,658 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love it. Cycling has become much more fun, I can easily commute without a car now and didn't have to spend hundreds more on a new e-bike. One of the best purchases of my life!”

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Posted 2 years ago

“I am very pleased with my swytch bike. I am a 56 year old non 'bikey' grandmother and I must admit I was a tad daunted when starting my conversion - however I followed the instructions and got the conversion done (it did take me a couple of hours). I was however blown away when I did my first test ride and found that it did actually work. I have used my bike about 10 times - the longest trip being a return 14 mile trip to visit a friend on a train strike day. It is great. I probably should also read the manual as I'm not sure what I should be doing re gears and powered assistance however I seem to be getting by ok. I generally have the lowest power level until I have a hill and then increase assistance. My bike is quite old so I have felt ok leaving it at a train station as it doesn't look like an electric bike. I do carry my battery with me when I leave it.”

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Posted 2 years ago

“The product is good - a bit flimsy but ok. You wait a year and it is worth it. The customer service people drive you mad with slow responses and surveys asking you continually how much you love them - but the bike kit is good.”

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Posted 2 years ago

“The Swytch has made me happy in so many ways. I am older, my strength and stamina have waned a little which had affected how much or low long I would bike. The Swytch has enabled me to go on longer rides with ease. I can choose when to turn it on, usually those tough hilly spots, so that I still get the exercise I need. It was easy to put together and the packaging was secure. It was missing a few components, but I contacted the company and they responded immediately without any hassle. The price was very reasonable, much less than a standard electric bike. I also like that it doesn't look any different from a regular bike. I am very pleased with my Swytch and recommend it and the company highly.”

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Posted 2 years ago

“It the easiest way to get peddle assist with a minimal increase in overall weight.”

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Posted 2 years ago

“I don’t know why, I just can’t seem to get a good range with the standard battery. I commute to work which is y 5miles to and from. On my way home, the battery is usually dead. I only use it to pedal on flats and uphills. It also doesn’t matter what setting I put it on, it always seems to run out like it’s on a timer. The speed is great, I just wish it went just a tiny, tiny bit faster. It’s quiet and has extreme acceleration. It makes the biking experience enjoying, especially when I’m using it for a stroll or to exercise. It will take a few months to deliver. With that said, if you are on the edge rather or not you want to have the bigger battery or more accessories, get them. The larger battery will make a big difference and I regret not getting the throttle. Wheel is easy to install but does add quite the weight depending on the size. KEEP the tires inflated, it will improve the battery.”

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Posted 2 years ago

“The installation was smooth other than some difficulty with the fork fit. The motor assist engages in a predictable way that is easy to get used to when riding. The basic display is not easy to use when changing settings, requiring the manual to figure out. This is mostly ok except for it would be nice to have an easy to change power assist percentage on the fly. The stated battery range should also provide some adjustments for temperature and hills because I was getting about 40% less than stated on a hilly ride. Finally, the controller could use some improved voltage management on the battery because I would drop from 3 bars to cutting off completely when I rode up hills.”

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Posted 2 years ago

“Light yet lots of power. Leaves you in control.”

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Posted 2 years ago

“Although I had to wait some time for delivery I was advised of the arrival date which was spot on . It was relatively easy to assemble and I am now enjoying getting out and about without having to rely on anybody else . It has made a tremendous difference to my mental and physical health . Thank you Swytch .”

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Posted 2 years ago

“An effective, cost-conscious way to make a manual bike electric. At 73 and 70 respectively, I and my wife will be able to really traverse the many hills in our beautiful Minnesota town. We also had need of customer support and were very happy with the company's service.”

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Posted 2 years ago

“The swytch is great, made my commute so easy. Had a little trouble finding a tyre to fit. But has been great since I bought new ones.”

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Posted 2 years ago

“Dahon Mariner Owner: I have the Swytch Max Kit and it works great for NYC riders! However, the Swytch mount on my handlebar is making my foldable bike unfoldable. I need the mount that goes to the seat saddle so I can fold my bike again. The Swytch website is not allowing me to purchase only the accessories, I have to purchase another Swytch kit so I can get access to the accessories. This issue needs to be fixed or easy and accessible for the current Swytch kit holders worldwide. Other than that it’s an awesome product!!”

Swytch Bike 4 star review on 23rd June 2023

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Posted 2 years ago

“Good price if you don’t mind waiting for it, would recommend the larger battery pack more than the small👍”

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Posted 2 years ago

“Service was good even when there were problems matching my card payments to my order. Customer service was generally good.”

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Posted 2 years ago

“Use the kit on my gravel bike for communting and its perfect to keep you fit but takes tge edge off hills and i dont get to work sweating. Goid value vs a full e bike”

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Posted 2 years ago

“Brilliant! Gave my partner a whole new ENJOYABLE cycling experience”

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Posted 2 years ago

“This has transformed my favourite trek hybrid bike, now I can leave home in either direction up very steep hills which has been stopping me riding for several years. The kit did take an age to arrive ordered in May delivered in December. However I fitted it myself in a couple of hours. it took a while to work out which amount of pedal assist I needed for each hill but now I am delighted with the conversion. definitely need to recharge after each use even though I got the bigger battery, but it is very hilly here. I have not tried to reach customer support as the fixing went smoothly.”

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Posted 2 years ago

“I like that I am able to convert my regular Brompton into an electric bike. However the pedal sensor is always flaky and prevent the system from functioning well. I wish that configuration is less flaky.”

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Posted 2 years ago

“Friendly and attentive. Solid product. Had to wait much longer than the 6 months but support desk responded quickly.”

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Posted 2 years ago

“Took two hours to convert and has put a big smile on my face. Quality equipment and easy to fit. What more do need to enjoy cycling?”

Swytch Bike 5 star review on 22nd June 2023

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Posted 2 years ago

Swytch Bike is rated 4.1 based on 1,658 reviews