Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,658 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value, easy to install. We have the earlier, bulkier battery pack and will explore swapping this for the newer one. My one wish is for a crank torque, not rpm, sensor to drive motor power input. This addition made our Brompton M6 a very capable ebike for around town/commuting use.”

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Posted 2 years ago

“Worcester, Massachusetts, USA has many hills. I am, 78 year old male) and now am able climb them without too much effort with my upgraded bike. The major problem I had with the bike was the delivery uncertainty. Delivery was 5 months later than promised. I would not have minded it if I was informed on a timely basis of the delays. The problem was that customer service responded slowly and ambiguously. A minor problem was that the spokes on the wheel were not tightened. I had to tighten each one individually. When the package was delivered, it had everything that was promised packaged in an intelligent manner. EVERYTHING came in working order. Assembly was relatively easy except for installing the inline brake sensors. Overall I am a very satisfied customer; the upgraded bike is a lot of fun.”

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Posted 2 years ago

“Good quality built. Works as expected. Perfect pedal assistance for my Brompton without going into complex transformations. Folds welll (it is heavier, but it was never light, was it?) and most importantly it keeps the Bomopton ride feel.”

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Posted 2 years ago

“I‘ll keep it short, by far the best method for turning any bike into an e-bike without any compromises. Happy to own one, probably not the last swytch kit I will purchase ;)”

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Posted 2 years ago

“Once I had received and Swytched my Boardman hybrid bike, I was very pleased. Long delay in receiving it and very little customer service but happy with the end result. I suggest you give them a go as it’s a good product.”

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Posted 2 years ago

“It’s fantastic , my bike I think not ideal as a very heavy bike already and extra. Weight of wheel seems to be making it to under pressure but the swytch kit is fantastic”

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Posted 2 years ago

“It’s been a revelation! Really steep hills are now manageable and it has transformed my commute so I’m cycling every day instead of 3 days a week.”

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Posted 2 years ago

“Easy install on old Raleigh Pioneer 5 SIS step thru bike. My main journey on it is 8 miles into town, and back again up a moderate incline. The Max battery pack can do this if I am frugal on the way in (mostly downhill) and use it on a low assist level (one or two bars) on the way back. Cold weather can also reduce your mileage - but that would be true of any e-bike?”

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Posted 2 years ago

“Our area has a number of hills which are duffucult to get all the way up without making you exhausted . Since installing the swytch kit on my bike I'm using my bike much more and arriving at my destination fresh with plenty of energy.”

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Posted 2 years ago

“It’s great! A big help getting around - although the battery can completely lose power occasionally, generally at the bottom of a hill”

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Posted 2 years ago

“This is strange as I already did a review here, referring to my original review on Trustpilot, but I'm not able to see it, so again: 3 Star due to really bad Customer Service (still new, so hope that no hardware problems down the line). Full review at: https://uk.trustpilot.com/reviews/64073063fac635bc34c74260 And also, check the 3, 2, and 1-star reviews (here) as the are very accurate from my experience related to my issue of C. Service.”

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Posted 2 years ago

“Now I can keep up with the rest of my group without the expense of a dedicated electric bike. And it is easy to operate”

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Posted 2 years ago

“Other then the long delivery delay, I'm very satisfied with the kit. Only one minor issue, I don't like the handle bar battery mount it makes the front too top heavy which results in bit of steering imbalance. I originally ordered the bar mount, but it wasn't available at the time so I got the handle bar mount instead. I'm supposed to eventually get the bar mount mount soon according to an email I received.”

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Posted 2 years ago

“I have a Universal kit on my Orange E4 (which is probably sacrilege but at 84 who cares) and I love it. It flies! I can do all the recreational routes again that I used to do when I was 65. I highly recommend it. Bit of irritation over delivery. I ordered it in September 22 and was told it would arrive in March 23. It eventually arrived in mid June. A couple of thing to comment on. I found one other point that mentioned in the manual, regarding the magnetic ring alignment and its sensor. It's advised where there is limited fitting space, the bracket and lugs should be removed from the sensor before securing with plastic ties. I found, on the painted surface of the bike's frame this method did not secure the sensor tight enough. I had to re-enforce with plastic tape. The Mount comes with 3 extra leads that are intended for accessories. In my experience electronics and British wet weather don't go well together. Perhaps some protective caps could be added to the kit Finally, I'd like to buy an OLED display or a second battery but it appears I have buy a full kit to achieve this. So far no reply to my query with Customer Service Apart from these minor niggles, the kit is brilliant. Highly recommended”

Helpful Report

Posted 2 years ago

“It took the company some time to get up and running and deliver the kit, but once they did i clocked 500km on my electric conversion and so far i am pretty happy with it. The product is well designed and engineered, the small battery is very portable and big enough for daily commutes. The motor is small but strong. I feel that the motor programming could be a bit more refined but it works.”

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Posted 2 years ago

“the quality is top”

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Posted 2 years ago

“Really pleased with the latest Swytch kit installation on my Brompton. It took about 30mins to install, carefully, and has given me a much needed blast of power ever since. Loving it and an occasional 10mile ride I do on this folding bike has seen a reduction in journey time from 45 to 30minutes and I don't have to take a change of clothes anymore as I don't get hot and sweaty cycling anymore - what a transformation! A great minimalist kit, now the battery is so neat, that really suits the Brompton cycles, and the battery and charger even fits neatly in the Brompton front bag pockets when its all stowed-away - brilliant!”

Swytch Bike 4 star review on 27th June 2023

Helpful Report

Posted 2 years ago

“I love riding with my Swytch. My commute always ends with a smile. Installation of the magnetic disk was finicky on my crank which is admittedly different from most standard cranks. The disk shifted around after a bumpy ride causing lag before the motor kicks in. A little nudge to re-center and I'm back to the drag races. Maybe some double-sided PSA will help keep it in place. The OLED display wouldn't mount on my drop bars as the clamp wasn't big enough for the skinny sections. Reached out to Swytch support and they helped with getting a handlebar extension to solve the problem. Support was responsive, friendly, and great all around. My mates at work think the install looks very clean and often ask to take it for a spin.”

Swytch Bike 5 star review on 27th June 2023

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Posted 2 years ago

“My Swytch bike makes me happy because it makes hills more tolerable and my knees don’t hurt as much.”

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Posted 2 years ago

“Totally a game changer for my wife. Now that she has the Swytch kit on her bike, I have trouble keeping up with her on my regular mountain bike! She loves her bike now, really glad we went with the Swytch!”

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Posted 2 years ago

Swytch Bike is rated 4.1 based on 1,658 reviews