Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

LOWA UK Reviews

4.7 Rating 3,580 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

95%

Accurate And Undamaged Orders

98%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

Returns & Refunds

Returns Process

Easy

“This my sixth pair of Lowa shoes. Only complaint is that the heels have all worn through whilst uppers are perfect. Probably due to me having had a hip replacement?”

Helpful Report

Posted 6 years ago

“Great value and excellent quality products. Great service”

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Posted 6 years ago

“The tibet gtx boots were on my husband's wish list for xmas but because of the price, I held off hoping there would be an offer or discount of some sort. I finally ordered them in the last week before xmas and they were delivered in good time. My husband was over the moon with them. They are extremely well made, have a number of clever features and are very comfortable although they have yet to be put to the test with a decent fell walk. Overall I think they are worth every penny.”

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Posted 6 years ago

“Very efficient service, ordered 2 sizes to try, refund on pair I returned was processed very quickly.”

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Posted 6 years ago

“Easy to use.”

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Posted 6 years ago

“Excellent delivery process and boots are a perfect fit and VERY comfortable. My last Lowa boots lasted for 12 years and these are even better!”

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Posted 6 years ago

“Happy so far had them out today for 13 hrs fesent shooting my feet were warm and dry all day far better than the mendals .will be out again next week at red hind stalking up in Scotland so that will be the tru test for them will let you know how I get on with them!👍”

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Posted 6 years ago

“Excellent products, reasonably priced and fast free delivery. Thankyou”

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Posted 6 years ago

“Easy to order and quick delivery”

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Posted 6 years ago

“Great service really helpful staff would recommend”

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Posted 6 years ago

“Great service product is really great staff really helpful”

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Posted 6 years ago

“My first pair leaked dramatically on one side. The retailer replaced them without hesitation. My second pair started to lose the rubber around the toe area, it was not bonded to the leather properly and again the retailer replaced. My THIRD pair LEAK ! I’m at a loss what to do now. These boots are a premium price and yet three out of three pairs are RUBBISH. There’s no other way to describe this product.”

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Posted 6 years ago

“Excellent communications before delivery. The boots were well packaged and protected. My husband is delighted with the boots, being extremely comfortable, and durable. I highly recommend the boots and purchasing from LOWA.”

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Posted 6 years ago

“I bought walking boots by Lowa and liked them so much that I have now also bought the shoes in the same style. Very comfortable for walking, but smart enough to not look out of place when worn with jeans. Very pleased with both purchases.”

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Posted 6 years ago

“Hi thanks for sending on my lowa laces which i received very promptly. Unfortunately I must have ordered the wrong size as they are way too big, as i bought two pairs and havent used one pair could i return same for the shorter length as they are fantastic quality but look a bit ridiculous as too long. would really appreciate if you would do a swap for me, thanks for your help, Caroline”

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Posted 6 years ago

“I like the Renegade Lo especially in a wider fit. Ordering was simple and the delivery quick”

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Posted 6 years ago

“Renegade GTX LO (wide) is a great product - I have found nothing to match it in the UK. Delivery and after sales service is second to none.”

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Posted 6 years ago

“I've had the same pair of Iowa boots for 12 years and my feet have never been cold or wet or smelly. Very sadly the sole is split and perishing... But I mean..12 years and they are still great. Been trying to save them with glue... But I think it's not working.. hoping Iowa will help... please.”

Helpful Report

Posted 6 years ago

“I have worn ‘RENEGADE GTX® LO’ for over 15 years and to me they are the best training shoe on the market.”