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LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Brilliant advice and service from TKC; very comfortable boots
Helpful Report
Posted 7 years ago
Practical and smart shoes are hard to find, you guys make it look effortless. Love the renegades I bought.
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Posted 7 years ago
Terrific service and the San Francisco GTX are a great pair of shoes. Worn over a weekend away - fantastically comfortable, lightweight and great to look at!
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Posted 7 years ago
I bought these vegan walking boots as a present for my partner. He does prefer to go to a shop to try them on but unfortunately none of the stockists listed actually stock the vegan boots. I hope this is something that may change. The boots were delivered quickly and the packaging was good. Fortunately the boots fit well and first impressions show them to be comfortable but until he has been a good walk in them we will have to hold full judgement. It is nice to be able to purchase a decent vegan walking boot.
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Posted 7 years ago
I purchased these insoles for my Lowa GTX boots.I found them to be flimsy and thin unlike the ones that were in my boots originally
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Posted 7 years ago
excellent quality product!
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Posted 7 years ago
Arrived promptly.
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Posted 7 years ago
Excellent quality and quick delivery!
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Posted 7 years ago
I’ve had boots from 2 other respected brands but neither come up to the comfort of my Lowa’s - great service, great boots.
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Posted 7 years ago
Excellent product excellent service
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Posted 7 years ago
Good fit and comfortable. I always buy Lowa boots.
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Posted 7 years ago
Great service, got our laces within two days, guy on the service desk was very helpful. Boots are expensive but good quality also backed up with inexpensive extra things like laces. Well done Lowa.
Helpful Report
Posted 7 years ago
Ordered my insoles and arrived within a couple of days postage free Perfect fit and boots feel like new again Very good value compared to others I have used
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Posted 7 years ago
Very comfortable straight out the box. ⭐️⭐️⭐️⭐️⭐️
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Posted 7 years ago
Excellent service will use again
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Posted 7 years ago
I have bought LOWAs for a long time and have been really impressed with them. I wear them all the time and only take them off for bed, they are so comfortable.
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Posted 7 years ago
Excellent walking boots and fantastic service as always
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Posted 7 years ago
Well the item was dispatched very quickly so 5⭐️ To Lowa. The problem was with the delivery company Royal Mail sending it all over the place took 5 days on a 48 hour dispatch well done 👍🏻 😡
Helpful Report
Posted 7 years ago
I do a lot of walking with my job and therefore require great boots. The service and shipping was first class. Have only worn them for three days so far and and they feel great . No need to break them in. Will be ordering the waterproof/ care kit. I hope they last as well they should.
Helpful Report
Posted 7 years ago
This is my 4th pair of Renegades, previously I’ve had the standard width which have been very comfortable, I never feel the need to take them off as soon as I return from a long hike. They wear very well and give a good grip on wet/slippery surfaces.
Helpful Report
Posted 7 years ago
LOWA UK is rated 4.7 based on 3,580 reviews