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LOWA UK Reviews

4.7 Rating 3,747 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,747 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
By far the best boots I have ever bought...super comfortable and tough as, well, old boots :-) Service was speedy and after 30 years of being a Merrell customer, I'm totally converted to Lowa.
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Posted 6 years ago
Had many makes of boots over the years. To me lowa Tibet gtx are the best boots out there.
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Posted 6 years ago
My shoes are a good fit, in spite of being a size larger than I reckon I am with other makers. Becase they are new, they are still very stiff, but I reckon that will ease up with time. Impressed with speed of delivery.
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Posted 6 years ago
Great service and swift delivery
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Posted 6 years ago
First pair of hiking boots and the fit very good with the additional of a wide option . I normally have to get the next size up to accommodate my size which with a boot I intend to do a lot of miles in isn't the best . But these work straight out of the box
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Posted 6 years ago
Boots for my favourite man last pair lasted nearly 6yrs. Got new exactly same great website arrived on time. Brilliant everything if needed to return so easy.
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Posted 6 years ago
Excellent service from Lowa, order arrived quickly boots well packed and the boots (of two) returned were refunded quickly with a useful email note. Renegade boots; look good, feel sturdy, haven't needed to 'wear them in' as they have have been comfy from the outset. Purchased them, lightweight, to pack in my suitcase to wear trekking in the US and I've worn them 5 days of the past week. Very pleased all round.
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Posted 6 years ago
This must be my seventh pair of Lowa overall - have bought a number of different boots and shoes over the years. Great boots, especially for my narrow feet. Comfortable straight out of the box.
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Posted 6 years ago
I bought these boots to replace similar ones I've had for almost 5 years. I found them very comfortable and wore them on a 40 mile charity walk. I expect to get similar use from the new ones, wearing them most days.
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Posted 6 years ago
Great product, always been happy with them.
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Posted 6 years ago
Service from enquiry to fast delivery, superb. Tibet GTX boots are robustly built and quality of workmanship clear to see. Lacing system is really clever, but important to get them done up right, so practice before a long walk. Looking forward to many adventures with them.we'll worth the money from my initial experience of them.
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Posted 6 years ago
Delivered quickly. Good communication.
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Posted 6 years ago
Very impressed with service which included a positive phone response and great prompt delivery. Love the look of my new boots but have yet to try them out.
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Posted 6 years ago
I have the boot version & wanted to purchase the walking shoe version as the boot fitted perfectly. Shoe fitted well & are very comfortable. Ordering on line & delivery sevice was efficient & worked well
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Posted 6 years ago
Wonderfully comfortable boots. For much of the year I wear them every day, in all weathers and all terrain, for hiking, dog walking and on military exercises in what can be austere conditions. I've been through several consecutive pairs. I know that with better care each would last years longer than mine do but my boots are in such regular use I never can wait, as advised, for them to dry naturally (entirely my own fault, not the makers). However, I cannot even begrudge the cost of replacements because, to me, they genuinely are worth the money.
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Posted 6 years ago
Quick delivery & excellent product
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Posted 6 years ago
Boots arrived quickly and are lightweight, comfortable and a good fit.
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Posted 6 years ago
My previous pair of Lowa boots lasted well over two years of heavy use, one fell hike and two other off road walks every day. I've bought the same model again and hope they last as well.
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Posted 6 years ago
Lowa kindly ensured the delivery of my boots when my instructions were Poor . The boots are excellent Many thanks Rod
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Posted 6 years ago
Great products and very helpful staff- special thanks here for Tim, who advised on crampon purchase.
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Posted 6 years ago
LOWA UK is rated 4.7 based on 3,747 reviews