LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Another repeat order as the boots have been so good and the design has not changed over the years.”

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Posted 6 years ago

“Great boots, super comfortable and warm from day one. Fantastic range of movement. I’m gonna be taking these boots out into the woods and rough terrain and I’m fully confident that they will work great.”

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Posted 6 years ago

“From the point where I could wear my own boots after basic training I have worn LOWA high leg combat boots. I was british infantry,they are by far the best boots I have ever worn,carrying me through 5 operational tours ,numerous exercises in various challenging environments. Upto the point of the gortex lining breaking down and leather cracking I have had complete confidence and support in these I was loathed get rid of them but I guess the tongue stamp dated 11/03 to retirement in 07/19 numerous soles and plenty of polish ,care and love I waved a fond farewell to these amazing boots. My only criticism is I can not find anywhere that can replace my gortex lining which is dissapointing otherwise my slipper like superb footwear would still be in duty in my new and exciting vocation which currently includes a paramedic degree course Thank you LOWA.”

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Posted 6 years ago

“Boots are absolutely outstanding. Without doubt the best I have ever worn however, Customer service needs work. I ordered my boots on the Sunday night, by Wednesday still hadn't heard anything so sent a chase email which no one bothered answering, however the boots did arrive next day so some one obviously read it.”

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Posted 6 years ago

“Extremely happy with my Hunter boots! Very robust and kept me warm and dry on a 4-day winter march through Finnish Lapland”

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Posted 6 years ago

“Have had several Lowa boots and shoes over the years - great fit and quality”

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Posted 6 years ago

“Good service & product”

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Posted 6 years ago

“Most expensive pair of boots I’ve ever brought........ and the best! Very comfortable straight out of the box, boots fit very well. I wish I’d brought Lowa boots years ago instead of other inferior makes that didn’t last. Cannot recommend Lowa highly enough.”

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Posted 6 years ago

“Love my hiking boots from Lowa, great customer service as well!”

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Posted 6 years ago

“These are my third pair of Lowa boots. They are always so comfortable and well made I am delighted with them.”

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Posted 6 years ago

“Immediately comfortable shoes with good support. This is the second pair of Lowa shoes I have bought and I am impressed with the quality.”

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Posted 6 years ago

“Brilliant easy web site easy to order last pair of boots lasted 7yrs so comfy. Used nearly everyday.”

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Posted 6 years ago

“Customer service was spot on with discussing my needs. Very helpful and delivered on time as they promised. Can’t fault them. Excellent and very much recommended. Boots are extremely comfortable.”

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Posted 6 years ago

“By far the best boots I have ever bought...super comfortable and tough as, well, old boots :-) Service was speedy and after 30 years of being a Merrell customer, I'm totally converted to Lowa.”

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Posted 6 years ago

“Had many makes of boots over the years. To me lowa Tibet gtx are the best boots out there.”

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Posted 6 years ago

“My shoes are a good fit, in spite of being a size larger than I reckon I am with other makers. Becase they are new, they are still very stiff, but I reckon that will ease up with time. Impressed with speed of delivery.”

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Posted 6 years ago

“Great service and swift delivery”

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Posted 6 years ago

“First pair of hiking boots and the fit very good with the additional of a wide option . I normally have to get the next size up to accommodate my size which with a boot I intend to do a lot of miles in isn't the best . But these work straight out of the box”

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Posted 6 years ago

“Boots for my favourite man last pair lasted nearly 6yrs. Got new exactly same great website arrived on time. Brilliant everything if needed to return so easy.”

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Posted 6 years ago

“Excellent service from Lowa, order arrived quickly boots well packed and the boots (of two) returned were refunded quickly with a useful email note. Renegade boots; look good, feel sturdy, haven't needed to 'wear them in' as they have have been comfy from the outset. Purchased them, lightweight, to pack in my suitcase to wear trekking in the US and I've worn them 5 days of the past week. Very pleased all round.”

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Posted 6 years ago

LOWA UK is rated 4.7 based on 3,580 reviews