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Lowa Reviews

4.7 Rating 3,478 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 12th September 2025
Adam G
Lowa 5 star review on 12th September 2025
Adam G
Lowa 5 star review on 1st September 2025
Anonymous
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
11
Anonymous
Anonymous  // 01/01/2019
banging quality boots built to last
Helpful Report
Posted 4 months ago
Great boots, fantastic quality and at a great price. I have only just discovered Lowa shoes and I am so pleased I have.
Helpful Report
Posted 4 months ago
So far the boots are great, clearly a very high quality boot, the boot is designed very well, lacing up is so simple, the tab on the tongue is a great idea. Looking forward to getting out with these boots.
Helpful Report
Posted 4 months ago
Really good service. The boots arrived quickly and in good condition. Unfortunately had to return as much as I loved them, one pair was too small, the other pair were slightly more heavy duty than I required. Both were well made and looked good. The sizing advice on site was precise, it told me that I needed a 4.5 when I am a 4 everyday. This proved to be correct. Returns were dealt with promptly and efficiently. No complaints. I am now just waiting for the boots I would like to become available in the right size and colour...
Helpful Report
Posted 4 months ago
Gutted! These boots tick every box except wide fit. Wish one of these companies would deliver on this for us wide fit people.
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Posted 4 months ago
Love these walking shoes, comfy straight away, no need to break them in.
Helpful Report
Posted 4 months ago
Great quality and very comfortable boots. They took a small amount of breaking which was easily done just by wearing them around the house and lacing them well. I wore them around the Peak District over varying terrain for 3 days and had zero issues. Couldn't recommend them more.
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Posted 4 months ago
They haven't arrived yet! Bit premature with your request!
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Posted 4 months ago
Look good and are comfortable to wear.
Helpful Report
Posted 4 months ago
Great boots, Great price!
Helpful Report
Posted 4 months ago
Lowa's customer care was great! We realized we made a mistake with the delivery address, so we wrote an email and it was resolved immediately. The boots were delivered fast, and are very comfortable and durable. It was also nice that they provided an easy way to return them if the fitting wasn't quite right, which was my biggest concern, but it wasn't necessary. I chose the shoe size based on their size guide, and they fit nicely!
Helpful Report
Posted 4 months ago
I have worn Lowa for about 10 years — and for about 320 days in each year! They were fully approved by my podiatrist ( who supplies a simple orthotic for me). Under such constant use ( often on hard pavements) the soles last about 2 1/2 years, but I then relegate them for garden use. An excellent shoe!!
Helpful Report
Posted 4 months ago
Fantastic walking boots, excellent service as always
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Posted 4 months ago
I bought Randir GTX boots. The price was great, delivery was as advertised. These boots were comfortable straight from the box. Ive had them out for some dog walking, but did about 12 miles in my local hills yesterday and no problems at all with the boots, no blisters or hot spots. So Im very pleased. Ive had no chance to test them in wet weather yet, I don't have any worries though. All in all Im very pleased.
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Posted 4 months ago
Lowa products are great. It's just a shame some products are out of stock on the uk website. Kind Regards Eamonn
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Posted 4 months ago
I like Lowa products; produced in the EU with high quality materials and extremly well made, plus excellent customer service.
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Posted 4 months ago
The right shoe was perfect but unfortunately the left shoe had a ridge on the insole and was a bit uncomfortable so I had to return. I will be reordering the same shoes once I receive my refund.
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Posted 4 months ago
I am a Lowa convert. My Innox Pro boots are light, very comfortable and well made. The sales team could not have been more friendly and helpful. They alerted me when my size was back in stock and honoured a show discount from the previous month. Looking forward to getting the boots really muddy!
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Posted 4 months ago
Excellent service
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Posted 5 months ago
My new 'summer' boots are exactly what i have come to expect from Lowa.Both my wife and I have 3 pairs of Lowa each.After an initall long walk when they felt very tight/new and quite a few more hike's since,i am more than pleased with their performance......it look's as if my 'Tibet's' will not get another outing until winter !! Many thank's again for agreat product!
Helpful Report
Posted 5 months ago
Lowa is rated 4.7 based on 3,478 reviews