Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,392 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

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“Excellent service - had to return a pair of shoes & re purchase but ht eprocess was swift & efficient”

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Posted 4 months ago

“bought a pair of boots, and sent them back before ordering a size up. both deliveries were within 2 days. the return i did was incredibly simple and i'm impressed with the boot. highly recommend!”

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Posted 4 months ago

“Very comfortable footwear and excellent service from Lowa”

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Posted 4 months ago

“Always brought Lowa walking boot, these are my fourth pair which I hope to wear out on enjoyable hikes and trails ready for my fifth pair in about 3/4 years”

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Posted 4 months ago

“Very comfortable and great in wet weather. Until they start cracking in the uppers around the ball of the foot area. Shortly after this, they start allowing water in. Every Lowa that I have had for the last twenty years has failed in the same spot. I get about 18 months out of them. Never worn out the sole in that time.”

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Posted 4 months ago

“Excellent quick service and delivery. Excellent shoes.”

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Posted 4 months ago

“Had these boots for around a month now and so far they’ve been great, use them daily for walking the dog. Comfortable and waterproof which is what I was looking for, only slight negative I have is that the colour(blue,look darker online) looked slightly different on arrival compared to online but still like them all the same. Would buy again”

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Posted 4 months ago

“I ordered the same boots as I had had previously and they fitted perfectly. They were a good price as well because they were in the sale. There was excellent communication with the company throughout. The delivery people called at the wrong house on the first occasion and I was able to confirm with Lowa that they had the correct address. On the second attempt they got the right house and left it in my safe place.”

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Posted 4 months ago

“I had to replace my absolute favouritr boots after they gave up the ghost - in fairness, following almost 10 years of use. These are supposed to be the same model but are not rrmotely the same quality. The materials are lighter ehich may or may not be an issue as technology has evolved, but the boots are most certainly less comfortable. The lip on the back of the heel used to be leather and now is a scratchy synthetic material that gave me blisters on the back of my heel on a trip to the supermarket - about 200 metres! Sadly there seems to be a downgrade in quality overall. I am glad I got this with a good discount. I would still consider a Lowa because the previous boots have served me so well but I would definitely not buy this model again or any other boots without trying them on as sadly I don't think you can blindly rely on the quality of the brand like it used to be possible before.”

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Posted 4 months ago

“The most comfortable walking shoe I have owned. I walk between 4 and 10 miles per day and have never experienced any foot discomfort whilst wearing the Iowa Renegade shoes”

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Posted 4 months ago

“Superb service, quick delivery- bought a pair of boots at a highly competitive price (reduced). Can't comment on durability as early days but will follow up if any problems..”

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Posted 4 months ago

“A fast effeicent service.”

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Posted 4 months ago

“Very helpful telephone purchase support. One shoe fits the other I returned, simple and free to return,”

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Posted 4 months ago

“Best boots every purchased”

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Posted 4 months ago

“Easy to use website and very fast next day service.”

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Posted 4 months ago

“Love them, fit like a gloves. lowa is my go to place for boots👏”

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Posted 4 months ago

“The service from this company was exceptional.. Hassle free delivery . I ordered 2 pairs of walking boots one for myself the other for my wife . On receiving the boots and never previously owning a pair of Lowa’s we were both so pleasantly surprised and really impressed to see such high quality and workmanship. We are both very happy with the boots. Even nice and comfy right from the start . Would definitely recommend Lowa walking boots and the company to friends and family .”

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Posted 4 months ago

“I initially bought a pair of Lowa renegade evo gtx mid w size 8.5. They proved to be too small. I returned them and was refunded in full. I reordered size 9. Which fitted perfectly 👌 a great boot for me. Very strong, light and really support my feet. This is my second pair. The first pair lasted years. Throughly recommended. Great customer service.”

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Posted 4 months ago

“Great boot and exactly what I was looking for. Yet to do any long distance in them but quietly confident that they will live up to my current expectations. Fast efficient delivery and service and highly recommended.”

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Posted 5 months ago

“Outstanding as always. The BEST.”

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Posted 5 months ago

Lowa is rated 4.7 based on 3,392 reviews