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LOWA UK Reviews

4.7 Rating 4,040 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,040 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Really good service from ordering to being deliverd. They are a really good pair of boots and upto date havnt had any issues with. Absoluely stellar”
Helpful Report
Posted 5 months ago
“Others reviewers are right. These are extremely narrow. I bought the 'wide' and half a size bigger than my usual, but they still pinch quite badly. Other than that, these are beautifully made shoes, made with high quality materials and great design. As they're leather punters I'm looking into getting them stretched!”
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Posted 5 months ago
“A friend recommended LOWA to me, and my word, I haven’t been disappointed. Really comfortable walking boot.”
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Posted 5 months ago
“Very good price with quick and efficient service”
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Posted 5 months ago
“Does what it says on the tin. Very comfortable didnt have to break them in. Went up a full size and are a perfect fit.”
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Posted 5 months ago
“Just bought my partner her first pair of Lowa's and she loves them. I've had several pairs over the years and love them. The best boots and shoes out there in my opinion.”
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Posted 5 months ago
“I bought these because I have a pair of very comfortable Lowa walking boots.The fit is just as good as the boots but I find the sole rather hard on these shoes”
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Posted 5 months ago
“Ready to wear straight out of the box, not at all heavy or clumpy to be walking in. It’s my second pair, the first still have plenty of life in and replacement insoles have given them a new lease of life too. Would highly recommend.”
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Posted 5 months ago
“Best customer service orders in the afternoon arrived the next day! Super comfortable! Highly recommend”
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Posted 6 months ago
“Great product, excellent price and really fast delivery.”
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Posted 6 months ago
“Remarkable service. Free postage and order arrived two days after it was placed and of course top quality product. Thank you Lowa”
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Posted 6 months ago
“Very happy with fit. Would have preferred a non-waterproof version or more breathable shoe.”
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Posted 6 months ago
“The boots are fantastic BUT we were originally sent some that had laready been worn and had mud on them”
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Posted 6 months ago
Hi Sylvia, Apologies again about the initial pair of boots you received, this falls well below our usual standards. I'm glad the team have been able to get things sorted quickly though, and you've been able to get out in the Innovo's. Thanks, James @ LOWA UK
Posted 6 months ago
“Quality brand.”
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Posted 6 months ago
“Great product and service.”
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Posted 6 months ago
“I found the renegade boots extremely comfortable. No need to break in first. Tough and hard wearing. I’ve bought cheaper boots and they don’t come anywhere as good as Lowa boots.”
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Posted 6 months ago
“Have had this for about six weeks and have been on a few medium length walks. I went up one size to allow me to wear medium weight walking socks and they are a comfortable fit and seem well-made (but early days still).”
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Posted 6 months ago
“Good quality product, delivered quickly.”
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Posted 6 months ago
“What can be said? Well excellent quality and well made Goretex boots, great deal price was a bonus so keep an eye out for offers. As for Lowa Uk service, again excellent and providing very fast free delivery along with the piece of mind having free returns is nothing short of superb in this day & age of online purchases.”
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Posted 6 months ago
“Very quick delivery. My 56 years of Mountain and Hillwalking, including work as a Mountain Leader, Lowa footwear has never let me down.”
Helpful Report
Posted 6 months ago
LOWA UK is rated 4.7 based on 4,040 reviews