LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,659 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a pair of Lowa boots 13 months ago. They weren't cheap and they started leaking but Lowa wouldn't honor the guarantee because that's only for 12 months. They did offer me a 40% discount on a new pair. Even with the discount I still ended up paying 180 pounds. So I accepted this offer. Separately I have bought some waterproofing agent which I have applied to my new boots in the hope that they will last longer than the old pair. If they don't I certainly won't be paying for a third pair! The new pair arrived with a slight mark on the surface but to be honest I'm beyond caring about cosmetics I just need something to keep my feet dry.”

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Posted 3 months ago

“Initially the boots were fine but on day 2 of the hike I had blisters on both small toes and the insoles were hard to walk on.”

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Posted 3 months ago

“I explained to Lowa what I was looking for and the Renegade was what they recommended.”

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Posted 3 months ago

“Always choose Lowa as the boots suit my foot type. Excellent delivery time and free returns. Brilliant service.”

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Posted 3 months ago

“Great boots. Customer service is first class. Highly recommend LOWA.”

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Posted 3 months ago

“Purchased at a good price and delivered promptly”

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Posted 3 months ago

“Love the boots, truly amazing, but unfortunately, too narrow acros the ball of thefoot / toe line.”

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Posted 3 months ago

“This is my second purchase having loved my last pair. Great winter boot.”

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Posted 3 months ago

“My previous Lowa boots had seen their days out after 7 years of continuous use. I'd regularly walk 4 or 5 miles a day in them plus just general use. I always found them comfortable and good wearing. So when it came to renew them, it was a no-brainer that I should choose a reliable and comfortable pair. Ordering on line was simple and they were delivered within 72 hours of placing the order. Once unwrapped, I wore them around the house for a couple of hours and the next day straight into walking again with no problems. They proved to be as comfortable as the proverbial. Thank you Lowa for great communication, excellent delivery service and most of a new pair of comfortable boots that will hopefully last me another 7 years of walking.”

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Posted 3 months ago

“I've now got four pairs of lowa boots two for winter and two for warmer climate excellent durability and comfort.”

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Posted 3 months ago

“Top quality boots. Great fit straight out of the box.”

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Posted 3 months ago

“The shoes were a comfortable fit from the off and really quite stylish for a walking shoe.”

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Posted 3 months ago

“Ordered Randir GTX boots and very pleased with the quality and comfort. Have required very little break in time and pretty comfortable straight out of the box. Impressed so will probably order another pair at the bargain sale price. Quick delivery and excellent experience. Recommended!!”

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Posted 3 months ago

“Great comfortable boots , its all i have bought for years for work as a gardener. Only thing that causes me to keep.buy new pairs is the front inner edge of the soles keep coming apart after about 9 months of wearing 5 days a week.”

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Posted 3 months ago

“Great company & products. However they produce very limited range of wide footwear.”

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Posted 3 months ago

“Easy to order. Very prompt delivery too”

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Posted 3 months ago

“lovly boots but sent bcak as too small ( need to go half asize for these) also that are narrow fitting”

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Posted 3 months ago

“As an avid hiker, often doing long-distance treks, having comfortable and solid hiking boots is super important. These hiking boots are solid, comfortable, waterproof and give incredible grip and support, whether hiking, climbing or descending.”

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Posted 3 months ago

“as soon as I put them on they felt really comfortable I went for a one hour walk and they really did fit really well I am now looking forward to longer and more challenging coastal walks also the quality is there to see and feel thank you”

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Posted 3 months ago

“I am so pleased to have found a company that caters for my narrow feet! I bought these after also buying the Renegade GTX mid slim walking boots and am delighted with both. Comfortable from the start and just what I wanted for dog walking, city breaks etc. Delivery was also fast via DPD - ordered Friday morning, arrived Monday. One happy customer.”

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Posted 3 months ago

LOWA UK is rated 4.7 based on 3,659 reviews