LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,850 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Good quality and very comfortable hiking boots. I'm very pleased with them.”

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Posted 4 months ago

“Been using Lowa military boots for years and decided to try the hiking boots. Not disapointed highest quality and standards i expect will definately recommend. Will definately be using again.”

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Posted 4 months ago

“I am very happy with the shoes they fit well are light weight and comfortable.”

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Posted 4 months ago

“Great quality, fit and design.”

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Posted 4 months ago

“As my 2018 Renegade GTX Mid were showing their age, purchased a pair of Zephyr GTX Mid TF to replace them. Quick delivery from Lowa, boots appear to be of high quality and have proven to be comfortable on the first couple of walks so far...”

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Posted 4 months ago

“Always a good fit in walking shoes. Quick service and no hassle returns. Quality products through the range.”

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Posted 4 months ago

“The Renegrade shoes are the most comfortable walking shoes I have experienced. Although expensive compared to others the quality of manufacture is plain to see. I have had a few pairs and wear them alot but have very poor experience when it comes to repair as Lowa will not resole their shoes from UK. UK repairers use heavier soles which unbalance the shoes leading to early delamination. The most recent pair have thin, short laces which have to be upgraded immediatly.”

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Posted 4 months ago

“I like I am happy it comfortable shoes 100%”

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Posted 4 months ago

“Amazing service and outstanding products. Service was replaying quick and could sorted all open topic. The size of the boots is matching. Quality is great and the schoes are very comfortable. Walking daily with LOWA working boots and I am very happy, to have now great LOWA Ranger GTX.”

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Posted 4 months ago

“Very happy with my LOWA boots. Had ones before and lasted for years.”

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Posted 4 months ago

“The boots are very comfortable you would hardly know you were wearing them.”

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Posted 4 months ago

“Prompt delivery, good products and free returns, what more can you ask for.”

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Posted 4 months ago

“Fantastic boots, great fit, comfortable straight from the box. I take a shoe size 9, advise from Lowa was spot on. Purchased two pairs, Renagade evo gtx size 9.5 Ranger gtx size 9. The fit is perfect.”

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Posted 4 months ago

“Haven't tested the boots yet (Randir) so can't comment on them, but the customer service from Lowa was absolutely top notch. I was sent a mismatched pair and called (you can actually call the office!!!) to discuss the best resolution. Isaac sent out another pair straight away and I received them yesterday (3 working days). Add the better than 50% discount on the boots and it's a perfect buying experience. Will definitely be buying direct from Lowa in future. Thank you all, especially Isaac.”

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Posted 4 months ago

“Nice pair of shoes - advice on website to take half a size bigger was correct and after an initial break-n period the shoes are absolutely fine. Nice to buy something made in Europe too - great quality. Delivery was incredibly fast and well-packed.”

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Posted 4 months ago

“This is my third pair, I do a lot of country walking and except when the weather demands wellies, wear these all year round. Very comfortable and easy to get on and off from the get go.”

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Posted 4 months ago

“I've had the boots for a couple of weeks after asking ChatGPT "what are the best walking boots on the market". So far, they have delivered. The most comfortable boots I think I've ever had and they are great quality. Something I don't think I have ever experienced is walking boots that are comfortable straight out of the box, but these are.”

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Posted 4 months ago

“LOWA Renegade boots are my current favourites for trekking but I sometimes found them too tight on long days. The wide version is much better. I hope that LOWA continues to supply them. Note that they only seem to be available online - Cotswolds couldn't do them.”

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Posted 4 months ago

“Very pleased with the boots upto now they have been out in some rough conditions and remained dry, comfortuble and warm.”

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Posted 5 months ago

“Hi, this is a difficult review to write because, I like to shoes, I bought size 10, same as my last pair of Lowa Renegade which I have only stopped using as the sole has warn out. I wore my Bellagio for 2 days indoors, they were a little tight but all shoes are and thought they would be fine when worn in. Sadly now out and about they are notrelaxing to my feet but rubbing hard on the top of my big toes I have used the correct sprys, hasnt softened them, really disappointed, is there anything you can do ?”

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Posted 5 months ago

Hi Paul, Thanks for your review, but sorry to hear you're unhappy with the fit on your Bellagio shoes. Generally speaking, while leather will naturally adapt to the foot a little bit, but we wouldn’t expect it to change drastically. If you haven't done so already, you can reach out to the Customer Experience team on hello@lowa.co.uk, and they should be able to take a look more specifically and see if there's anything they can suggest to help. Thanks, LOWA UK

Posted 5 months ago

LOWA UK is rated 4.7 based on 3,850 reviews