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LOWA UK Reviews

4.7 Rating 3,659 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,659 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Excellent quality boots and Lowa UK customer service is always 100%
Helpful Report
Posted 4 months ago
Found them very comfortable and just what I needed as I am using them mainly for work being that I am often over undulating ground, carrying out site surveys.
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Posted 4 months ago
I’m very happy with my new boots. They fit me perfectly. I would recommend them
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Posted 4 months ago
Great fit and very comfortable.
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Posted 4 months ago
Superb. Reasonably priced
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Posted 4 months ago
Absolutely fantastic boots , large enough at the toe box , light and what a great grip , also the customer service has been absolutely great thanks so much very happy customer
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Posted 4 months ago
Very comfortable, great style and well delivered. Thanks
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Posted 4 months ago
Excellent service. Sadly had to return the shoes I'd ordered but I will order again as the whole process was easy and straightforward. The shoes were delivered when they were scheduled to be delivered. The return was easy and free of charge and I was refunded very promptly.
Helpful Report
Posted 4 months ago
Really comfortable boots but they wear out too quickly. Don’t last me a full year and lose their waterproofness within months. However Lowa have been prepared to issue me with a replacement pair with no trouble
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Posted 4 months ago
Excellent boots - comfortable and high quality, but also robust, grippy and long lasting. I use these fir everything from dog walking in the hills to forestry work and also for Search and Rescue.
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Posted 4 months ago
Great walking boots and shoes - have purchased many over the years.
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Posted 4 months ago
Good quality boots that are comfortable and look good.
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Posted 4 months ago
From first trying the boots on and subsequent trips out these boots have been nothing but comfortable and protective. I used to wear Lowa’s when serving in the military, and I am glad I purchased these for my upcoming Elk hunt in Colorado. The sign of a good boot is one where after lacing them up you don’t have to think about them until removing them, and these give that level of comfort and protection. Expensive, yes. Could the warranty be longer than 12 month, yes. These are the only negatives.
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Posted 4 months ago
I’ve used Lowa for years, they are a superior boot for hiking and the comfort is amazing
Helpful Report
Posted 4 months ago
This is the first time I have bought lowa products The advert popped up showing sale on walking boots and as I was looking for a new pair for my upcoming adventure headed over to there website The style of boot I was after was at a great price to be missed Ended up with the wrong size which was my fault but lowa free returns was easy and ideal Now received the correct size and they are just superb and comfy wearing around the house to check them out with 30 days to see if they are ok . Lowa customer support is second to none and I would definitely recommend
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Posted 4 months ago
Fantastic quality boots
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Posted 4 months ago
Very comfortable shoe and great for long walks
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Posted 4 months ago
Really fast delivery and seems to be a great quality product. I've only started wearing the boots in on short dog walks but they're very comfortable. They'll get a good test in the mountains of washington and oregon next month!
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Posted 4 months ago
Always a good delivery, the Innox GTX are great wish there were more colours
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Posted 4 months ago
One of the most comfortable pairs of boots I’ve had the pleasure of wearing. Great for exercising in, i.e. yomping/tabbing & cracking the Endurance course in!
Helpful Report
Posted 4 months ago
LOWA UK is rated 4.7 based on 3,659 reviews