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LOWA UK Reviews

4.7 Rating 3,579 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
LOWA UK 5 star review on 5th February 2021
Mark J
11
Anonymous
Anonymous  // 01/01/2019
Luckily, easy to return items. Refund processed speedily.
Helpful Report
Posted 1 year ago
I've been wearing Lowa shoes and boots for several years now, I find their products to be comfortable, hard wearing and well-made. Their customer service is also exceptional. I recently had an issue with a pair of boots, which they replaced immediately. They are a quality brand manufacturing high quality products and I highly recommend them.
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Posted 1 year ago
Excellent Quality
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Posted 1 year ago
Excellent product. Excellent online ecperience when ordering. Delivery was prompt. Thank You
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Posted 1 year ago
Have now used these for 6 days' walking. Was worried about breaking in a new pair of boots but it was absolutely no problem. Comfortable and good support. The walking was in extremely wet conditions and my feet remained completely dry throughout. Early days but very impressed so far.
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Posted 1 year ago
Very comfortable but the soles are sooooo slippery it is unbelievable that a walking shoe would be like that
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Posted 1 year ago
Quick and reasonable
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Posted 1 year ago
This is my second pair of lowa boots, as I was so impressed with the first pair I wouldn't go anywhere else. The service was extremely good, free postage and delivered within 24 hours! Excellent.
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Posted 1 year ago
Easy to order on line with prompt delivery.
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Posted 1 year ago
The latest purchase was my 8th (various shoes/boots) - never let me down on quality, reliability or fit.
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Posted 1 year ago
Great service from Lowa. I required new laces for my walking boots. They were a good price on the site and I chose to purchase from there. I was delighted at the checkout it find free delivery. This was a pleasant surprise as often when buying replacement parts the p&p is as expensive as the product.
Helpful Report
Posted 1 year ago
I ended up buying 2 pairs of combat boots and some discounted summer sandals. All transactions were perfect. All above were very high quality and required no wearing in - they fit so well. Every detail is high quality - I’m tempted to buy another back up pair for summer use.
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Posted 1 year ago
Great boots and great service
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Posted 1 year ago
Excellent quality and comfort
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Posted 1 year ago
The only walking boots I EVER buy! As long as you treat them well, they go on for years. Comfy, stylish and totally practical to the moors of Lancashire!
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Posted 1 year ago
Comfortable out of the box, hopefully they'll be great long term.
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Posted 1 year ago
Great boots and company. Free delivery and returns.Fast refund. Keep up the good work and quality and I will be your customer for life:)
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Posted 1 year ago
Great product, 3rd pair of same boots I have bought from lowa. Durable waterproof comfortable. I only got new ones as I had worn the soles of last pair down after several years of constant wear. You get what you pay for, and lowa boots are an investment! Order and delivery flawless šŸ‘
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Posted 1 year ago
Excellent product, highly recommend
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Posted 1 year ago
I love these boots, and this is the second pair I now own. Highly recommended, lightweight but tough. Hugely comfortable.
Helpful Report
Posted 1 year ago
LOWA UK is rated 4.7 based on 3,579 reviews