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Lowa Reviews

4.7 Rating 3,440 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,440 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
I have a AA narrow fitting and struggle to find specialist footwear. This was one of the very few available. Others go on about lacing them up differently or wearing thick socks but anyone with narrow feet knows this is a bad option. The boots fitted well and I have only walked 6 miles in them so far but no blisters! Unusual for me! Only available in one colour way in narrow but as they say beggars can't be choosers...
Helpful Report
Posted 3 years ago
Lightweight 3 season boot, good for hillwalking.
Helpful Report
Posted 3 years ago
My old pair of Lowa boots lasted me 10 years. With the new pair, however, after less than 2 years, the sole separated from the leather leaving a sizable tear. I wrote to the customer service of Lowa UK and, even if the boots were not in warranty anymore, they sent me a new pair free of charge! Very nice.
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Posted 3 years ago
Seems like a good quality walking shoe but, far too tight and had to be returned.
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Posted 3 years ago
Great company making great shoes and boots. I ordered some laces for my shoes but they were too long so i have to tie about three bows !!
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Posted 3 years ago
Just bought my 4th pair of Lowa Renegade Women’s boots. I use them most days and they last about 3 or 4 years. They’re very comfortable for walking several miles and give great support and grip. I now have the wide fitting and just wish they were available in more colour ways.
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Posted 3 years ago
Very fast delivery. Colour of laces on the boots and the internal material colour was not as bright as shown in the website so this was misleading but not enough to send boots back.
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Posted 3 years ago
accurate size guide for me. quick delivery, free returns - all good.
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Posted 3 years ago
The pair ordered are identical to a pair I bought a year (1500 odd miles) ago; they're comfortable for anything ranging from a local road walk to the Pennine Way.
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Posted 3 years ago
I have had excellent service from Lowa. My first pair of walking shoes were too big and the returns service is quick and easy. The refund came through immediately and I then ordered a pair of mid walking boots which arrived really quickly. The customer service is excellent - really helpful advice as I have long narrow feet which are a nightmare to fit. They guided me to the right choice which I probably would not have tried otherwise.
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Posted 3 years ago
Well made and robust boots. I have wide feet (not extremely) but despite ordering the 'wide' ones found even they were slightly snug. Still impressed and would recommend them.
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Posted 3 years ago
Excellent turn-around time from placing my order to receiving my replacement laces. My only criticism would be that my last order arrived in a paper envelope and this time my laces were delivered to me in an over-sized plastic bag…..
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Posted 3 years ago
Very good boots, tied them out on a 5 hill walk, they held up well. I had one issue that was quickly sorted by customer service, I would buy again.
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Posted 3 years ago
Ordered replacement winter footed. Product was reasonably priced with free deliver which was very quick. They are comfortable just not as warm a expected.
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Posted 3 years ago
I bought the Lowa Baldo Gtx boot and I wore them straight out of box on an 11 mile hike in snowdonia. Absolute the most comfortable boots I’ve ever worn. The only reason I didn’t give it a 5 is because they didn’t make the hills easier to climb 😂
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Posted 3 years ago
Great shoes, my second pair.
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Posted 3 years ago
Lowa are expensive but the quality is good. Been with another competitor for 10+ years,and they walking boots and shoes are not made to last and quality is going down hill.So now I'm sticking to LOWA for a quality product.
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Posted 3 years ago
The shoe I have purchased is lowa zephyr have really good support specially when I going out for Mountain explore and have really good grip in the mud
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Posted 3 years ago
Great quality ! I just find the soles very hard, there isn’t much give in them.
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Posted 3 years ago
Don’t fit. But that’s not your fault !
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Posted 3 years ago
Lowa is rated 4.7 based on 3,440 reviews