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Lowa Reviews

4.7 Rating 3,440 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,440 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
So far the shoes are very comfortable, the only problem I have is that the insole keeps moving back as I walk and rides up the heel of the shoe leaving an uncomfortable gap where my toes are, my husband and I have reset the insole each time I use the shoes but after walking for a small distance it happens each time. If there is a fix for this I would be really pleased to hear from you
Helpful Report
Posted 2 years ago
Light weight comfortable walking shoes. Really good grip. Way easier to lace up than previous walking shoes and hiking boots that I've owned. Have carried out several weeks of daily 5km to 6km daily walks since purchase and they're ideal. Just about the right size at Size 12 which was the largest size Lowa had available on the web page. I'm a Size 11 for regular shoes. I could have done with size 12.5 or 13 on reflection.
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Posted 2 years ago
Great service fast delivery great product
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Posted 2 years ago
Very comfortable & grt shoe
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Posted 2 years ago
Pleased with fit..width fine...but not quite so with having to pay £30 more for having to buy a mans walking shoe which is exactly the same as the womans to get the right width...
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Posted 2 years ago
Ordering process was easy and very quick delivery unfortunately I returned the boots as they were not suitable for my needs so I can’t really review them as I only tried them on
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Posted 2 years ago
Comfortable from the off. So far so good but only 1 month of use to date. The stitching came apart after a few months on a previous pair but hoping these last longer.
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Posted 2 years ago
Very good customer service - my initial order was picked incorrectly - a mix of 6.5 and 7 size boots in the same box. The team turned around the error within 24 hours without fuss.
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Posted 2 years ago
Ordering was straightforward, and payment standard, was a simple shopping experience, as I expected from a first class company, once I had received confirmation of my order, I didn’t receive any further communication from either Lowa or the postal company. Admittedly, there was an intermittent postal strike at the time, but three weeks, with no communication about the progress of my purchase from anyone is a bit disappointing. Even to the point of delivery, which was a complete surprise, I had no idea where or what had happened to my purchase. Left in the dark, sums it up !! Still happy I chose Lowa products over other market leaders. Quality always comes first.
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Posted 2 years ago
Love these boots. These are my second pair the first pair list their waterproofness after two years of regular wear (the rest of the boots still in reasonable condition). Really comfy straight out of the box and completely waterproof
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Posted 2 years ago
Great socks that fit well and.snug. Warm enough for colder days but not uncomfortable in warmer weather. Would have got 5 stars but I would have liked the sole to have been a little thicker.
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Posted 2 years ago
Nice and comfortable boots these are my 3rd pair now
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Posted 2 years ago
Really good and comfy boots. A bit of a pain in the ass to put on and take off.
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Posted 2 years ago
Seem to be a well made product.
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Posted 2 years ago
Ordered the Wide Fit, but thet were too narrow, dissapointing. Sent back for refund which was processed without fuss,
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Posted 2 years ago
Good boots but even the wide fitting were still not wide enough for my feet.
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Posted 2 years ago
I love my Lowa walking boots. They were comfortable from the first time I wore them (they are my second pair, after two years of constant use my first pair needed replacing). My only tiny complaint - the laces are too short meaning I can't tie them in a double bow. They are a snug fit and second time around I went up half a size - so a full size above my normal shoe size. These boots are brilliant and I thoroughly recommend them, durable and so very comfortable and supportive
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Posted 2 years ago
I own two pairs of Lowa boots and recently bought a pair of grey Lowa Lacarno hiking shoes directly from Lowa which were delivered next day. Lowa boots and shoes are excellent products, I like the fact they offer a wide fit. I liked my new Lacarno's so much that I tried to order another pair in brown but unbelievably Lowa have stopped selling the brown so only the grey are available. This pushed me to purchase a pair of brown Meindl Durban GTX intead which are proving to be a great pair of hiking shoes.
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Posted 2 years ago
Very tough no nonsense boots that seem very well constructed - a little heavier than my last pair of Salomon boots but I wore those out within just over a year (sole falling apart, splits over the big toe) so I wanted something more rugged. Good fit and hard working so far - takes a little time to adjust to weight and rigidity of the boot but great ankle support and grip. I feel confident they will be more durable and reliable than previous cheaper purchases.
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Posted 2 years ago
website easy to maneuver. Ordering easy. Delivery well within stated timeline. No issue to buy from them again
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Posted 2 years ago
Lowa is rated 4.7 based on 3,440 reviews