Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,534 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,534 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lowa 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. The boots fit well but their grip leaves much to be desired.”

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Posted 2 years ago

“I love my Lowa walking trainers and wear them frequently. After several years I needed to replace the laces. I contacted Lowa and they confirmed that I could buy replacement laces on their website. The original laces on my Lowa trainers were about 100cm or a little less. However, the minimum length of laces on the Lowa website was 110cm. I bought a pair of the laces for £6 and the delivery service was very good. Unfortunately, the replacement laces are too long and I have to tie double bows to enjoy to avoid tripping over trailing laces. I think that Lowa should stock replacement laces of the same length as the laces in the footwear that they sell.”

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Posted 2 years ago

“Lowa boots are brilliant, good value, comfortable and last year's so long as you look after them, I loved My Lowa mountain boots so much I bought a second pair and even had a third LOWA ZEPHYR MK2 GTX pair of boots, can't fault any of them, they are tough and comfortable!”

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Posted 2 years ago

“Hi, in between sizes so went for larger size, boot very comfortable,”

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Posted 2 years ago

“Not a great experience with the recent purchase”

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Posted 2 years ago

“Arrived speedily. Second pair of these boots but this time I ordered direct from Lowa. Love the boots.”

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Posted 2 years ago

“Lovely comfortable shoes only wish the ladies shoes had an extra shoelace hole so your ankle when walking up slopes didn’t try to lift out of shoe The men’s shoes have the extra shoelace hole!”

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Posted 2 years ago

“Super boots! My LOWA boots were extremely comfortable from day one, straight from the box. These are for summer walking, as they are a much lighter weight than my higher, more solid, Daschstein winter boots. Not as stiff as the winter boots, but I put a harder insole (Superfeet) inside and they perform admirably, providing a more flexible style of walking and climbing. Breathability, support and lightness of weight were ideal, as well as attractive colour. They seem good for at least three seasons of the year.”

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Posted 2 years ago

“Insoles for LOWA renegade boots are a perfect fit and have prolonged the life of my old boots. The cost was a little steep but appreciated free delivery. The listing for the insoles did not state that it meant a pair which was a little confusing.”

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Posted 2 years ago

“So far the shoes are very comfortable, the only problem I have is that the insole keeps moving back as I walk and rides up the heel of the shoe leaving an uncomfortable gap where my toes are, my husband and I have reset the insole each time I use the shoes but after walking for a small distance it happens each time. If there is a fix for this I would be really pleased to hear from you”

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Posted 2 years ago

“Light weight comfortable walking shoes. Really good grip. Way easier to lace up than previous walking shoes and hiking boots that I've owned. Have carried out several weeks of daily 5km to 6km daily walks since purchase and they're ideal. Just about the right size at Size 12 which was the largest size Lowa had available on the web page. I'm a Size 11 for regular shoes. I could have done with size 12.5 or 13 on reflection.”

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Posted 2 years ago

“Great service fast delivery great product”

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Posted 2 years ago

“Very comfortable & grt shoe”

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Posted 2 years ago

“Pleased with fit..width fine...but not quite so with having to pay £30 more for having to buy a mans walking shoe which is exactly the same as the womans to get the right width...”

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Posted 2 years ago

“Ordering process was easy and very quick delivery unfortunately I returned the boots as they were not suitable for my needs so I can’t really review them as I only tried them on”

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Posted 2 years ago

“Comfortable from the off. So far so good but only 1 month of use to date. The stitching came apart after a few months on a previous pair but hoping these last longer.”

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Posted 2 years ago

“Very good customer service - my initial order was picked incorrectly - a mix of 6.5 and 7 size boots in the same box. The team turned around the error within 24 hours without fuss.”

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Posted 2 years ago

“Ordering was straightforward, and payment standard, was a simple shopping experience, as I expected from a first class company, once I had received confirmation of my order, I didn’t receive any further communication from either Lowa or the postal company. Admittedly, there was an intermittent postal strike at the time, but three weeks, with no communication about the progress of my purchase from anyone is a bit disappointing. Even to the point of delivery, which was a complete surprise, I had no idea where or what had happened to my purchase. Left in the dark, sums it up !! Still happy I chose Lowa products over other market leaders. Quality always comes first.”

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Posted 2 years ago

“Love these boots. These are my second pair the first pair list their waterproofness after two years of regular wear (the rest of the boots still in reasonable condition). Really comfy straight out of the box and completely waterproof”

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Posted 2 years ago

“Great socks that fit well and.snug. Warm enough for colder days but not uncomfortable in warmer weather. Would have got 5 stars but I would have liked the sole to have been a little thicker.”

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Posted 2 years ago

Lowa is rated 4.7 based on 3,534 reviews