LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Brilliant quality footwear, shipped very quickly and arrived on time.”

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Posted 7 years ago

“Your service was excellent, although you didn't have what I wanted , you did try your best. Your young ladies were very pleasant on the phone and knew their stuff. Carry on with the good customer service.”

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Posted 7 years ago

“Lowa is expensive but they are the best. I wear mid boots most of the time because of a disability. I have to buy a new pair each year but I consider the £170 an essential medical expense because the extra it allows me to walk everywhere comfortably. And they look good too!”

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Posted 7 years ago

“I used to wear Lowa boots in the Army, combat GTX or Mountain GTX, I ordered the Camino GTX hiking boots, as expected the boots I ordered are fantastic, Comfortable from day day one as always, The boots give you that special feeling when putting them on. I will be buying again from Lowa. I paid for next day delivery, the cost was very cheap and the boots arrived less than 24 hours after ordering.”

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Posted 7 years ago

“I was happy to see Lowa support their products in UK, price was fair and product good.”

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Posted 7 years ago

“This is now my third pair of Zephyr GTX!! They are very very comfortable and easy to break in. My first pair went all the way up the top of Kilimanjaro, with no issues and no blisters! The only thing I would ask Lowa to fix is the area where your ‘toes to feet’ flex. My last two pairs have exactly the same failure location and water starts to seep/come in (happy to send photos). Apart from that, great boots and well worth the money! Keep it up Lowa.”

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Posted 7 years ago

“Straight out of the box comfort. Not had to wear in before any day long activities, quick try on at home then out into the field. Brilliant boots in my humble opinion.”

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Posted 7 years ago

“Excellent service, great boots thank you”

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Posted 7 years ago

“Not had the boots very long but they feel wonderful. I have difficult feet and the wide last on these Renegade boots is great for giving me the extra width that I need. So far, execellent”

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Posted 7 years ago

“I brought a pair of lowa Renegade GTX mid just over a year ago i got them as i thought Lowa was a good company ( very wrong ) i wore them everyday walking on the road and fields and never went near a mountain and with in a year if it rains or the grass is wet i get wet feet, i sent them back to were i got them from and now lowa with there so say 2 year warranty are not interested so i might as well put the boots in the bin they are the worst boots i have ever had. so if you are are thinking of buying a new pair of boots from Lowa don't waste your money find a more professional company who make better boots and knows how to look after there customers as Lowa don't.”

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Posted 7 years ago

“I have been wearing my new Renegade GTX mid (wide fit) boots round the house for about 3 weeks because I was so worried that they would not be right after having tried a succession of boots and trainers which did not suit my feet. I only took them out in earnest yesterday, doing a 4 mile hill walk with my daughter's Scottie. Well I really need not have worried. They were reassuringly comfortable,, airey, grippy and confidence-inspiring - no less so today. Although I have not really tested them very far (the weather is sunny and mild at present) I'm expecting them to deserve the 5 stars in foul weather.”

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Posted 7 years ago

“This is my second pair of Renegade boots. I walk 3 hours a day every day off road with the hound and buying a second pair is evidence of how I rate them. They really are comfortable out of the box and actually, really waterproof. I've tried other manufacturers who claim waterproofness only to end up with damp toes and damp boots inside. With Renegades I've never had to put a pair of damp boots on again for our second daily walk and that is important when we walk every day.. I do use conditioner and waterproof spray to help them to last longer but I don't know if that is really necessary. (Lowa?)”

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Posted 7 years ago

“Most Lowa's I have bought are great. See below my specific comments for last 2 purchases.”

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Posted 7 years ago

“Having been looking for some extra wide boots and not getting satisfaction for several High Street retailers I took to the internet and found Lowa. Their site was very easy to understand including details of how and where their boots were wider. The ordering was simple with the boots arriving just a few days later. Although not needed the necessary paperwork for returning items came within the box. Excellent service, thank you.”

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Posted 7 years ago

“These are really comfortable shoes and excellent summer trainers. I had to buy this pair to replace the ones I bought last summer because I ruined them in the very hot weather we had. Beware of melted tarmac, not good for the soles.”

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Posted 7 years ago

“Very helpful when I called them about their two narrow boots and it was suggested that the Vantage was a narrower fitting of the two available.”

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Posted 7 years ago

“Fantastic service. Great shoes. Had mine about three years. Uppers still look great worn soles. Had them re soled at Craggs then bought new insoles directly from Lowa. Arrived in a couple of days 😀”

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Posted 7 years ago

“Following significant research, I eventually settled for the Lowa Renegade GTX Wide fit. They are probably the most comfortable walking boots I’ve ever owned. I wore them fresh out of the box to walk part of the Southwest Coast Path (UK), from Bude to Crackington Haven, a distance of 8.5 miles (13.5kms) and felt safe, secure and dry underfoot at all times. These fantastic boots will be my first choice for many hikes and years to come.”

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Posted 7 years ago

“I bought a pair of: Camino GTX® Style: 540115-177-090 - Colour: Black/Orange - Size: 9 Although I have not worn them in anger yet (Dartmoor) I am submitting a review of the most important part - Purchase. Yes I can write the same as everyone else "quick delivery" and blah blah blah - but...…….. when buying boots I have a view you really need to try them on first. Ordering online is a risk. I bought these online because Lowa make it crystal clear how easy it is to return them if they don't fit or you don't like them. I read people comments and chose 1 size bigger than my normal shoe size - and this for me was correct. I did not have to return my boots but the process to do so was really straight forward. What Lowa have done is given me the confidence to purchase expensive, difficult items online in the future. For the record, love the boots so far they are comfortable and I think will be the right ones for me. Well done Lowa on having a decent website that rates the usage of boots and the ability to use the original packaging to return with no hassle if it is required. My days of travelling 27 miles to the nearest boot shop to try on a few pairs and only buy what they have in stock instead of what I want are over!”

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Posted 7 years ago

“Excellent quality walking/hiking shoes and online service was good. Delivery to local UPS delivery pint was very helpful and efficient.”

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Posted 7 years ago

LOWA UK is rated 4.7 based on 3,580 reviews