LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Lowa boots and shoes are great. My wife and I have both got them and they are so comfy. I have just bought some laces and they were ideal.”

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Posted 2 years ago

“Great quality boot with speedy delivery. The returns on my first set was spot on as well. Thanks”

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Posted 2 years ago

“I absolutely love the trekking boots I purchased in autumn. They are comfy, sturdy and look amazing.”

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Posted 2 years ago

“Superb service. Speedy delivery. My boots are the best I’ve ever had! The wide fitting option is perfect for me, walked miles already in them and they are so comfortable.”

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Posted 2 years ago

“Great service, great hiking boots, speedy delivery! Have bought before from Lowa and will do again soon as my husband needs new hiking boots too.”

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Posted 2 years ago

“Comfortable high quality materials.”

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Posted 2 years ago

“Exceptionally comfortable and well wearing shoes. Ordering from Lowa direct is a breeze, and having the choice of wide in my size is an added advantage. I have worn Lowa for a number of years and they are my go to outdoor shoes.”

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Posted 2 years ago

“Really impressive customer service. When the discounted walking boots weren't available in my size, they offered me the full price ones discounted. I used them for the 1st time this weekend and they feel good. They will need a bit of wearing in but were fine on a 3hr walk in muddy wet conditions.”

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Posted 2 years ago

“I ordered a pair of Lowa Renegades over the New Year period. Delivery was very quick and the boots were an absolute bargain price. I've struggled to find comfortable boots recently and these have been an absolute breath of fresh air. The boots take a battering on slate, sharp rocks, mountains and very wet terrain. Back to walking 10 miles plus with no foot pain.”

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Posted 2 years ago

“Great boots, very comfortable and look fab. My last boots lasted 10 years. Still use them on shorter vey muddy walks”

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Posted 2 years ago

“Boots are excellent quality and matched by the customer service. Every time I called with a query the staff were first class and extremely helpful. I love the boots and I love the service. Thank you”

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Posted 2 years ago

“Great website. Quality product. Expensive, yes… but these are honestly the most comfortable boots I’ve ever had in my life. They look great too - I was giving up hope of finding a ladies walking boot that wasn’t adorned with garish splodges of colour. Simple, classy and a superb fit. Also love the free returns as I was confident to order knowing I could return them with ease if they didn’t fit. (I think it also shows their confidence in the product as they don’t expect them to come back!)”

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Posted 2 years ago

“Great boots and service.”

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Posted 2 years ago

“Most comfortable boots I’ve ever worn”

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Posted 2 years ago

“Range II GTX - brilliant boots & incredibly comfortable!”

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Posted 2 years ago

“Seem very comfy on first try at home. Yet to challenge with a long walk.”

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Posted 2 years ago

“Great quality and good fit”

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Posted 2 years ago

“I am so far very pleased with my purchase . Did a 7 mile walk no blisters feet dry and comfortable”

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Posted 2 years ago

“Great boots (renegade gtx). Sizing correct and very comfortable and exceptionally quick delivery”

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Posted 2 years ago

“I live the boots. Special mention for the great service. I’d ordered two pairs of the same boots and was worried I’d have to send one back. They cancelled one pair and saved the unnecessary postage and energy.”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,579 reviews