LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Had a few pairs over the years now top quality boots very happy with my new ones I personally would only ever buy Lowa boots best in the business”

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Posted 2 years ago

“I ordered some boots from Lowa but due unfortunately they were the wrong size for me. However, I must say the customer experience in dealing with Lowa was excellent and couldn`t be faulted. The boots arrived the next day by courier and I was able return the boots free of charge, also by courier and the refund was very prompt. My experience is that you can buy with confidence from Lowa!”

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Posted 2 years ago

“First time wearing a Lowa boot. Very comfortable from the very first footstep. Feels like an incredibly well made boot and I look forward to wearing these for many years.”

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Posted 2 years ago

“My new boots felt comfortable and very supportive from the moment I put them on. My feet stayed warm and dry when walking in the snow. I’m very happy with them and already think they’re they best boots I’ve ever had.”

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Posted 2 years ago

“My second pair of the shoes, really excellent shoes (and boots). Nice for general walking and hiking. Light on the feet and very comfortable. I hope they keep making the same kind without changes for a long time. Will continue to buy!”

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Posted 2 years ago

“Very good shipping is fast. Product is high quality”

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Posted 2 years ago

“Early days but I have just taken my new Lowa's walking shoes out onto the South Downs for a couple of hours, very comfortable so far!”

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Posted 2 years ago

“Recommended these boots by family member who is a serving member of the Reserves and owns a military clothing manufacturing business - these boots are favoured by special forces on duty. I certainly can confirm that they are comfortable and appear well manufactured out of the box. The experience of online ordering, delivery, and return (purchase a variety of designs/colours/sizes to try at home) is all excellent. The items arrive quickly and returns are pre-paid via a major courier company. Refunds are quick, and when one item was not refunded a quick email to the company led to resolution before I could blink.”

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Posted 2 years ago

“After 10 years of mostly operational use my laces for my Lowa boots finally gave up so I ordered a new pair, also treating myself to a new pair of insoles. Very easy to order and a highly competitive price. Highly recommended.”

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Posted 2 years ago

“The shoe, notably with its 'wide' fit option, met my needs for a smart outside walking shoe”

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Posted 2 years ago

“I love my walking boots. They are exactly what I was looking for. Lowa delivered them quickly.”

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Posted 2 years ago

“Very good quality and quick delivery”

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Posted 2 years ago

“10/10 boot and 10/10 customer service. Sterling”

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Posted 2 years ago

“Super comfortable”

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Posted 2 years ago

“Very pleased with my walking boots, they are comfortable and arrived very quickly.”

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Posted 2 years ago

“Very good customer service - my initial order was picked incorrectly - a mix of 6.5 and 7 size boots in the same box. The team turned around the error within 24 hours without fuss.”

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Posted 2 years ago

“Excellent service on all levels. Thank you.”

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Posted 2 years ago

“Nothing more to say than a great quick service, communication and more importantly a great pair of boots”

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Posted 2 years ago

“I have quite wide "primitive" feet, i like to keep them that way! When combat boots feel like slippers new out of the box you know you have found your make! I have probably had a dozen pairs of Lowa combat and mountain boots and although i occasionally try other brands boots none fit me in the same way other than scarpa who have some walking boots that are a similar fit. #lovelowa”

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Posted 2 years ago

“Good professional advice, excellent product too”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,579 reviews