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LOWA UK Reviews

4.7 Rating 3,579 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
LOWA UK 5 star review on 5th February 2021
Mark J
11
Anonymous
Anonymous  // 01/01/2019
Great boots- comfy, and excellent customer support. Boots were delivered to wrong address but customer service was prompt and efficient identifying where they were. They also quickly sorted refund on an extra pair I bought for size checking.
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Posted 2 years ago
Very high quality boots. Once laced properly they are extremely comfortable. Waterproof so far. Highly recommended.
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Posted 2 years ago
Sensational… this is I think the sixth pair of Renegade GTX for me! Comfortable from the first second as always!
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Posted 2 years ago
Great pair of shoes. I have very odd feet and this is the first pair in a long time that feel very good. Nice stiff(ish) sole, good grip and very comfy from the start.
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Posted 2 years ago
As soon as I slipped these bad boys on I instantly knew that they were going to be a cracking pair of boots! 1 month in and after 6/8 mile dog walks everyday with our three dogs they feel better than ever and I feel like I had them for years. If Carlsberg made boots … 😂🐾🐾🐾
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Posted 2 years ago
So pleased with boots, super comfortable. They have already been worn regulalry on big walks and no issues. will most definitely buy again. Great customer service.
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Posted 2 years ago
Great boots, stiff but nice and light.
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Posted 2 years ago
They are really comfy!
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Posted 2 years ago
Great company, great prices, great delivery
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Posted 2 years ago
Solid, top quality boot
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Posted 2 years ago
Comfortable from the off. So far so good but only 1 month of use to date. The stitching came apart after a few months on a previous pair but hoping these last longer.
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Posted 2 years ago
Great provider
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Posted 2 years ago
Super fast delivery. Great communication, no issues at all. Thanks
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Posted 2 years ago
Got these for my Dad he loves them comfortable fit worn everyday.
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Posted 2 years ago
Yet to properly try out but as with all Lowa products I have owned, it looks to be exceptionally well made and the quality is evident.
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Posted 2 years ago
Excellent customer interaction and advice (thank you James) leading to a purchase which should be ideal for my requirements. Arrived fast - even to the Highlands of Scotland.
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Posted 2 years ago
I love my Lowa boots so much I have just bought a second pair. When the colour I’d chosen in the sale wasn’t available, customer service organising an alternative (and honouring the sale price) was exceptional. Could not be happier with Lowa!
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Posted 2 years ago
Excellent delivery and returns procedure. Refunds issued within hours of return. Other companies take note! The boots are excellent quality and we buy them because they don’t let you down. Highly recommend.
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Posted 2 years ago
Completely hassle free. The shoe size comparison guide was very useful and they were a great fit. Delivered in the time frame. I ordered; it arrived perfectly packaged. No blisters or rubbing, however I must have a high bridge as it was uncomfortably tight when laced at first. Okay now since worn in for a week.
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Posted 2 years ago
The boots are excellent quality as always with Lowa. Very comfortable, sturdy and durable. Arrived next day free delivery when ordered.
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Posted 2 years ago
LOWA UK is rated 4.7 based on 3,579 reviews