LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,578 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Fit well and comfortable straight out of the box. Excellent care instructions”

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Posted 1 year ago

“Superb service! I emailed Lowa customer service that I needed a new pair of boot laces and they sent them priority post! Thanks”

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Posted 1 year ago

“Just bought my first pair of Lowa Renegade GTX. Regular hiker and tried many different boot manufacturers over the years most recently Altbergs. However the inner seam on the ankle of the Altberg is now seriously rubbing - not a good place for a seam! So I've switched to the Lowa - great move so far. Done first couple of hundred miles in them now and have found them comfortable out of the box. Submerged them a good few times and thoroughly water proof. Following other's reviews I went for the wide option for which I'm pleased as they are a fairly narrow boot in standard. Other thing to note is the boot is quite flexible, something I wanted after very solid previous boots. I'm finding this is increasing my cadence nicely. FYI, size 13 wide weighs 540g per boot.”

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Posted 1 year ago

“Very impressed with my Lowa boots. I am new to the Lowa brand and as someone who works out doors in field sports media, these boots really work for me.”

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Posted 1 year ago

“My order of foot bed insoles was reasonably priced, well-packed, ordered and delivered within 24 hrs by Royal Mail. Considering I love north of Inverness, I consider this an excellent service. I favour Lowa insoles as they were recommended to increase the comfort of my heavy, unlined, fell boots.”

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Posted 1 year ago

“This is my third pair of Lowa boots, I love their instant comfort, style and sturdiness.”

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Posted 1 year ago

“Really pleased with the speed of delivery, the quality of the boots and ease of return. They would have been absolutely perfect if they’d been the right size. I usually take a UK 7.5 so ordered an 8, but although potentially comfortable, they were a very small 8 (compared to a similar manufacturer) and sadly, too small. No space for my walking socks and toes touching the end! The 8.5s were out of stock so sadly, no new boots of me. Recommendi sizing up a whole size.”

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Posted 1 year ago

“Very quick delivery boots are fantastic”

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Posted 1 year ago

“My second pair are very good, comfortable and light. The first pair have since worn out through dog walking!!! The staff were excellent to deal with.”

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Posted 1 year ago

“I have just bought my 3rd pair of renegades in the sale. I reckon I still have at least another year in my second pair but they are so good I know that when they finally give up after more than 3 years of daily walks on muddy screed I will want to have this new pair to turn to. Fantastic grip, fantastic waterproofing and fast and helpful customer service when I had a sizing query.”

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Posted 1 year ago

“I needed a pair of waterproof walking boots so the Renegade fitted the bill perfectly. Great quality and fit. Recommended!”

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Posted 1 year ago

“Excellent service from Lowa Uk , and excellent after sales care should there be an issue with your order. Would definitely recommend to anyone”

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Posted 1 year ago

“Amazing walking boots! Super comfy and they look great too. When walking in the highlands in heavy rain my feet were the only thing that were dry at the end if the day! Even though it says true to size, I did have to size up, the size 6 are the same as my berghaus size 5 walking boots. Quick delivery and easy to send back the pair that didnt fit.”

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Posted 1 year ago

“As yet l’ve not received my order.”

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Posted 1 year ago

Hi Albert, Thanks for getting in touch about this and highlighting the insoles haven't been received yet. We'll get the insoles re-sent today, and all being well they should be out for delivery tomorrow. Any issues with the 2nd delivery, just let us know on orders@lowa.co.uk. Thanks, LOWA UK

Posted 1 year ago

“Absolutely brilliant experience .Walking shoes as described and a good price . Delivered very quickly. Would certainly recommend”

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Posted 1 year ago

“I have used Lowa boots for many years, and they continue to produce excellent hard wearing boots. They are a bit pricey, but for the quality, durability and comfort they provide, I feel they are worth it.”

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Posted 1 year ago

“Boots ok for 2 years, no longer though”

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Posted 1 year ago

“The most comfortable walking and working boots I have owned. Now on my 3rd pair, but they do have a hard life with me!”

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Posted 1 year ago

“Great boots as always and good delivery service too”

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Posted 1 year ago

“I recently purchased my fourth pair of the Lowa Tibet Evo GTX boots, and I can't praise them enough. The craftsmanship is exceptional, showcasing Lowa's commitment to quality. These boots provide outstanding support and comfort, making them ideal for any walking terrain, from rocky trails to muddy paths. What continues to impress me is how they maintain their comfort throughout long days on the trail—my feet never feel fatigued. The service from Lowa UK has always been first class, with prompt shipping and excellent customer support. If you're looking for durable, reliable hiking boots, the Lowa Tibet Evo GTX should be at the top of your list. Highly recommended!”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,578 reviews