LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,578 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Web site has a glitch in that, for insoles, you click your size and then add to basket, it adds a size 7. If you are alert you may notice this, I didn't so it cost me close to £4.00 to send the size 7's back. If I had been more attentive I would have seen the error, I just assumed that if I clicked my size it would add my size. I've just tried the web site and it's still doing the same. Other than that can't complain at all, very speedy delivery and my insoles were good once I got the right size.”

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Posted 11 months ago

“I’ve heard really good things about this brand and looking forward to using my new boots!”

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Posted 11 months ago

“Very comfortable, even on first outing. Replacing old pair now worn out.”

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Posted 11 months ago

“I've had my Lowa renegade boots for about seven years now, first time I've changed the insoles they fit perfectly and make walking even more comfortable. Great kit keep up the good work.”

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Posted 11 months ago

“Excellent service and quality of products second to none.”

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Posted 11 months ago

“I'm a postal worker so walk between 11.5 and 13.5 miles a day, 5 or 6 days a week. The renegade shoe is comfortable from the start, the gortex membrane is excellent, I somehow keep my feet dry on the most treacherous days. The durability of the sole is the only short coming that I can highlight but then again I do get about 2000mies out of a pair.”

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Posted 11 months ago

“My first Lowa boots were desert boots, lasted 10 years, then Lowa all terrain, another 10 years with sole just good enough for gardening now. I now have the new Lowa extreme. Great boots all round. I especially recommend LOWA.”

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Posted 11 months ago

“Easy to order and quick delivery.”

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Posted 11 months ago

“My first experience with this company and found them very user friendly and product of excellent quality.”

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Posted 11 months ago

“I love my Lowa Renegade shoes!! This is my third pair. They are very well made and the fact I can buy a half size is a major plus. The uppers last very well - I do a lot of road walking and so tend to wear the tread down. They are super comfortable and keep my feet warm and dry. Good advice ch support means they are great if suffering from plantar fasciitis.”

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Posted 11 months ago

“My Lowa Renegade finally needed replacing after many years of comfortable service so I naturally replaced them with another pair and I am very happy with them.”

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Posted 11 months ago

“My first pair Definitely will not be my last. Really comfortable waterproof warm. Genuinely the best boots I’ve worn”

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Posted 11 months ago

“Had Lowa boots before so knew what I was getting. Comfortable and no issues at this time”

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Posted 11 months ago

“Service was excellent. Pleased with my boots they are very light which is what I was looking for and they seem really well made & robust. Not sure about comments on size in other reviews as 6.5 my normal walking boot size are plenty big enough. Not giving 5 stars yet as only time can truly tell in relation to wear & tear!”

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Posted 1 year ago

“Good quality, comfortable boots”

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Posted 1 year ago

“I really love my LOWA Renegade boots, and I have cleaned and applied the corrects products to keep them supple and water resistant. But after 2 years the heels needed repair (ok this could be repaired via LSR as recommended) and water leakage was occurring through the sole, this resulted in them being unrepairable. Is it not possible for such well made boots to last longer than this? Communications with LOWA as a company has been excellent however.”

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Posted 1 year ago

“I found the website easy to navigate and to make a purchase. The item arrived within a couple of days and due to unforeseen circumstances I had to return it which was also very easy and I received a full refund also within a few days. I have two pairs of Lowa footwear. I pair of walking boots and another pair of walk shoes. Both are excellent. Lightweight, water proof and sturdy. I have recommended this brand to friends and family.”

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Posted 1 year ago

“My wife and I have been Lowa customers for over ten years and have been astonished at how comfortable the boots have been even from new. However, the Gortex lining is not very durable and within a year they are letting water in so, not so good in this area.”

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Posted 1 year ago

“Nothing wrong with the products,but the dpd courier decided to leave my order at a post office 3 miles away on a sunny oct afternoon@2.pm with no warning/advance warning rather than deliver to my address as promised.And to add insult to injury,sent me a message 'sorry we missed you'!”

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Posted 1 year ago

“I’ve tried other top brand hiking boots but the Lowa Renegades are my favourite. These are my 3rd Renegades. Comfortable from the moment I put them on. I am a UK7 but purchased UK7.5 to wear them with thick socks.”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,578 reviews