LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,862 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Purchased two pair of shoes for my wife and I, unfortunately one pair had issues and Customer Service went above and beyond expectations to help resolve the matter. Highly recommend the quality of products and overall service.”

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Posted 1 year ago

“A good looking. Very lightweight (which is important to me, as I have a back problem) boot. The zip is great and saves lacing up every time the boots are worn and keeps the fit of perfectly fitting laceups. The tread is deep enough to get a grip in slippery conditions, I hope this will work in slippery deep mud!”

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Posted 1 year ago

“Couldn’t fault it.”

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Posted 1 year ago

“Sturdy yet comfy . Smart yet casual. Very pleased”

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Posted 1 year ago

“Comfortable walking boot, insoles could be better, top layer of insole has peeled off, don’t know how long they’ll last!!”

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Posted 1 year ago

Hi, Thanks for your review! If you haven't done so already, please do reach out to the customer services team on hello@lowa.co.uk and they'll be able to take a look at what's happened to the insoles in more detail for you. Thanks, LOWA UK

Posted 1 year ago

“Where is 6.5 size?”

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Posted 1 year ago

“Great service speedy delivery.”

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Posted 1 year ago

“Love the boots. Took me a while to choose a pair of boots. These are excellent, good fit and comfy and light. I take a UK size 9 and size 10 were a perfect fit”

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Posted 1 year ago

“Ordered 2 pair and returned 1 and still not refunded and it’s a month now. That apart the shoes are great this is my fourth pair”

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Posted 1 year ago

“Shipped super quickly, well packaged.”

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Posted 1 year ago

“Good service. Quick delivery. Quick refund thank you.”

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Posted 1 year ago

“Have used Lowa for 20+ years, from military service to civvi adventures. Only boot that never gave me any grief!! Always served me with outstanding performance and longevity x”

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Posted 1 year ago

“I tried the standard width boots but they were too narrow so then I tried these wide ones which were a bit better but still not enough space in the toe box. So sadly I have sent them back. Nice looking boots and lightweight too. The boot feels quite stiff and the top of the tongue pressed painfully on my leg. Under foot it's not at all soft and felt uncomfortable. I would like to have been able to wear them though.”

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Posted 1 year ago

“This is my second pair of Lowa. I changed the first pair after two years. The shoes were still fine, but I wanted a different colour. Very good shoes, super comfortable and last forever (I only use/have one pair at a time, so daily use...).”

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Posted 1 year ago

“I’ve had a great experience with Lowa. I attended the Outdoor Expo at Birmingham NEC. The staff in the stand were very welcoming, knowledgeable about their products and very helpful which all helped towards my purchase of a pair of Renegade Evo gtx. They arrived within a couple of days and have been out of the box comfortably. Still early day. It If I may have found my new go to walking boot brand.”

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Posted 1 year ago

“This is my third pair. Each pair has lasted me years. I just keep coming back. Comfortable & lightweight. I use them everyday for walking, walking the dogs and around the horses. I was so fed up of cheaper boots only lasting a few months. Highly recommend.”

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Posted 1 year ago

“Service at The Outdoor Expo was fantastic, sales lady was very knowledgeable and helped my daughter understand what she needed in a good walking boot :-) ordered on the day and arrived very quickly :-)”

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Posted 1 year ago

“Great service, fast delivery, they lived up to their name, the size was what I expected, comfort straight out of the box. Best thing I've had on my feet in many a year.”

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Posted 1 year ago

“These are a replacement pair for the ones I've had for 3 years They are still in great shape but I bought the second pair as worried you might stop making them!”

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Posted 1 year ago

“Lowa has provided me with a great service and quality Hiking Boots.”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,862 reviews