LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,578 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Love my boots my second pair of these. My old ones lasted 14 years! I did buy another set of laces as I didn’t think the cream ones went with the khaki colour of the boots”

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Posted 1 year ago

“Bought a number of tactical and mountain boots over the years from LOWA and I've always been happy with the quality.”

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Posted 1 year ago

“First pair of boots bought from LOWA - I get the feeling they wont be the last!”

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Posted 1 year ago

“Very comfortable boots. Good customer service.”

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Posted 1 year ago

“Brilliant service.”

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Posted 1 year ago

“Excellent all round Thanks”

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Posted 1 year ago

“I've had Lowa boots before so I knew my new pair would be good, and they are. In fact they are excellent. Extremely good fit, well made and superb quality. I'm very glad they are made in Europe and not China. My boots came very quickly so that is a plus too. Highly recommended product.”

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Posted 1 year ago

“Ive used your boots for over 20 yrs, a top rate product as always, and the delivery was next day. Cant fault anything”

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Posted 1 year ago

“This was my 4th pair of this shoe and sadly it does not perform as well as previous pairs. thier grip on slippery surfaces seems to deteriorated; I assume you have changed the composition of th sole material. either way they do not inspire confidence when on wet surfaces. To the point I was walking recently in Cumbria and slipped twice when descending Helvelen and went and purchased a pair of fell runner trainers to complete my stay. The lowa shoes have been relegated to caual local walking”

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Posted 1 year ago

Hi Gerald, Thanks for the review, but sorry to hear you're unhappy with the Renegade GTX Lo shoes. If you haven't done so already, do reach out to the customer services team on orders@lowa.co.uk, and they will be able to take a look at this in more detail for you. Thanks, LOWA UK

Posted 1 year ago

“Lowa‘s insole is bad.I didn't wear this in the heavy rain day or heavy hiking usage. But the edge of the insole separated. Only 2 week！”

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Posted 1 year ago

Hi Chuxuan, Sorry to hear you are unhappy with you ATC Insoles. If you haven't done so already, do reach out to our customer services team on orders@lowa.co.uk, and they would be more than happy to take a look at this for you. Thanks, LOWA UK

Posted 1 year ago

“Excellent boot for both town and country. Comfortable all day. I wear them on battlefield walks and city tours.”

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Posted 1 year ago

“I needed some better insoles for new walking boots that I had bought in Germany. Placed the order and the insoles were shipped the same day and delivered the following day.”

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Posted 1 year ago

“Great service, had to size up after receiving my boots, easy transaction, fast service.”

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Posted 1 year ago

“Very helpful and a quality product.”

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Posted 1 year ago

“Very comfortable boots that can be worn for long walks straightaway. This is my fourth pair. However, there is a weakness where the stitching near the big toe crease comes undone which results in boots leaking. This has happened on all my pairs. This is a shame as otherwise boots would last a longer.”

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Posted 1 year ago

“Very pleased replaced my worn lowa inners”

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Posted 1 year ago

“Prompt delivery and a great hard wearing boot.”

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Posted 1 year ago

“Swore by Lowa's for a decade now. Still top notch quality!”

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Posted 1 year ago

“Great shoes for walking”

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Posted 1 year ago

“It's actually so refreshing to have ordered a boot that actually does the job of being waterproof and keeping my feet dry. So comfortable too Fantastic product”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,578 reviews